McDonald's

3.1
2390 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
7671 Beechmont Ave, Cincinnati, OH
45255, United States

Hours

Reviews

3.1
2,390 reviews
5 stars
641
4 stars
414
3 stars
425
2 stars
251
1 star
659

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude staff and poor service, with several mentioning specific employees like Uncle Joe who provided positive experiences.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and food being served cold or improperly prepared.

Cleanliness

Several customers noted that the restaurant was dirty, with complaints about unsanitary conditions in the dining area and restrooms.

Management Issues

Feedback indicated a lack of effective management, with reports of disorganization, poor employee treatment, and inadequate response to customer complaints.

Food Quality

While some customers enjoyed the food, many expressed dissatisfaction with cold or poorly prepared items, indicating inconsistency in food quality.
  • MM
    Marissa
    2 days ago
    2.0
    Awesome place to grab a quick bite if you like young kids ignoring you as you stand behind the register waiting for someone to take your order I stand there and watch them look at me but choose to do nothing not cook take orders clean tables honestly nothing but stand around the kids making the food actually working screaming about how they “don’t wanna be the one to close” heard that screamed at least 3 times all the way from the back of the lobby we get it you don’t like closing now will you please stop staring at the line doing nothing walk over and take our order
  • BW
    Brandellyn Wills
    5 days ago
    3.0
    Every time we have been to this location and several others when we go into the play area it is freezing cold like unnecessarily cold we can't take our jackets and coats off when asked about it we were told they can't adjust it but it is way too cold for kids to play even with jackets my children shiver
  • EB
    Elijah B.
    Nov 7, 2025
    5.0
    Very professional, clientele service, 10/10 Keep up the good work guys 🥂
  • CM
    carol morris
    Oct 27, 2025
    1.0
    The girl at the front counter was rude. Over charge for my food. My hamburger was made wrong. Employee wasn't happy they had customers. I will not be back at this located.
  • WW
    Wicked513 (Wicked513)
    Oct 23, 2025
    1.0
    Is it hard to put the damn sauce in the BAG! Literally like it seems every single McDonald’s has a huge giant issue with putting sauce in your bag. If i could i would sue for all the money McDonald’s has robbed people for lack of service by completing a order. Ridiculous!

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 7671 Beechmont Ave?

McDonald's at 7671 Beechmont Ave operates from 6:00 AM to 11:00 PM Monday through Thursday, 24 hours on Friday and Saturday, and from 4:00 AM to 11:00 PM on Sunday.

What are the delivery hours for McDonald's at this location?

Delivery is available from 6:30 AM to 10:30 PM Monday through Wednesday, 24 hours on Thursday through Saturday, and from 4:00 AM to 10:30 PM on Sunday.