Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
2.8
1,746 reviews
5 stars
383
4 stars
269
3 stars
298
2 stars
182
1 star
614
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and incorrect orders.
Food Quality
Many customers complained about cold, stale, or incorrectly prepared food, with some noting that the fries were often not fresh.
Management Issues
Several reviews pointed to poor management practices, including understaffing and lack of accountability among employees.
Drive-Thru Experience
The drive-thru service was frequently criticized for being slow and disorganized, with customers often asked to pull forward and wait.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and good service.
- EHElijah Helton1 day ago1.0Went to the drive thru and was told to pull around to the side of the building for one big mac and two McChickens. The ticket says 12:34pm they had forgotten about me and I went inside at 1:00pm to get my order and it is now 1:06pm. Wasent the most pleasant service.
- AMAndrew McCleese2 days ago1.0Every now and again there are no other options but to return to the ABSOLUTE WORST McDonald's in the world. The owner of this franchise should be absolutely ashamed of themselves with the cleanliness, food quality, service, promptness, and employee competency of this store. All are ZERO stars and a complete joke. It is impossible to get the correct order here and it is even harder to get that order in under 30 minutes if there are more than 2 other customers in line. Today I figured maybe if I use the mobile app they can't possibly get my order wrong and I won't have to wait my whole life to receive my food, right? WRONG. Put in a mobile order. Arrived at the store to find the drive thru backed up to the road so I went inside. When I went inside, the person in front of me was complaining to a manager about their incorrect order, so great start. After waiting 15 minutes behind him for the "management" to resolve his problem.... I stood for another 15 minutes before somebody came up to me and asked for my order. I gave them the mobile code that was placed 30 minutes prior. They had not even started my order yet. So I canceled the order, left, and am here writing another terrible review for this terrible restaurant. No matter how much my kids beg, we are never coming back here again. SHAME ON YOU OWNER. Get same damn pride and control over your operation.
- SESam EsterJan 4, 20265.0Kaylee has consistently provided above and beyond customer service, and is always friendly and welcoming at the McDonald's on Delhi Pike. She has made a frazzled grandma's Happy Meal experience much happier. If she's not in management she should be as she understands the importance of customers to McDonald's.
- LCL CDec 29, 20251.0Ordered only fries and a coke. And, it was right after they had switched from serving breakfast to lunch. The fries were horrible! They were cold and stale. They should have been piping hot and fresh but tasted like they had been sitting out all night and morning from the previous day.
- KRKenneth RDec 24, 20251.0This is the Delhi Pike McDonald's idea of a full large fry. Called and told them about it and was questioned if I was sure that I didn't eat some or they spilled in the car. Didn't offer to replace them or have any concern. Do not eat at this location!
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 5010 Delhi Pike in Cincinnati?
The restaurant is open Monday to Thursday from 5:00 AM to midnight, Friday and Saturday 24 hours, and Sunday from 4:00 AM to 11:00 PM.
When is the delivery service available for this McDonald's location?
Delivery is available Monday to Thursday from 5:00 AM to 11:30 PM, Friday and Saturday from 5:00 AM to 3:45 AM, and Sunday from 6:00 AM to 11:45 PM.
What are the drive-through hours at McDonald's on Delhi Pike?
The drive-through is open Monday to Thursday from 5:00 AM to 11:00 PM, Friday and Saturday 24 hours, and Sunday from 4:00 AM to 11:00 PM.
Which services are available for contactless and convenient ordering at this McDonald's?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery for customer convenience and safety.
What payment options can customers use at McDonald's on Delhi Pike?
Customers can pay using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a mobile app for placing orders at this McDonald's?
Yes, customers can order using the McDonald's App available on iOS and Android platforms.
What nearby businesses can I visit before or after dining at McDonald's on Delhi Pike?
Nearby places include AAA Tire & Auto, KUMO Asian Fusion for Japanese cuisine, Biggby Coffee for coffee, and Pizza Hut for additional dining options.
Are there any nearby automotive services close to McDonald's on Delhi Pike?
Yes, AAA Tire & Auto, Delhi Auto-Pro, Goodyear, and AutoZone are nearby automotive service and tire shops for vehicle needs.
What coffee shops are near McDonald's at this location?
Biggby Coffee is a nearby coffee shop where you can enjoy specialty coffee before or after your McDonald's visit.
How can I find the Facebook page for McDonald's at 5010 Delhi Pike?
Visit their Facebook page at https://www.facebook.com/113567128676555 or search for 'McDonalds5010DelhiPike' on Facebook.