McDonald's

3.6
1272 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4640 Cornell Rd, Cincinnati, OH
45241, United States

Hours

Reviews

3.6
1,272 reviews
5 stars
491
4 stars
277
3 stars
202
2 stars
84
1 star
218

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported rude and inattentive staff, with frequent complaints about order accuracy and long wait times.

Food Quality

Several reviews mentioned issues with food quality, including cold items and incorrect orders, leading to dissatisfaction.

Cleanliness

While some customers appreciated the cleanliness of the location, others noted dirty areas and spills that needed attention.

Positive Experiences

A few customers highlighted positive experiences with friendly service and accurate orders, indicating that there are some reliable staff members.
  • AD
    Alicia & Stan Dixon
    6 days ago
    1.0
    Every time I walk in this place to order, there is never staff to greet you and takes 15 to 20 minutes for someone to finally come up front to the counter also The kiosk never work it doesn’t submit your order majority of the time so 9 times out of 10 I walk out with no food
  • JW
    Jerry Wolf
    Dec 18, 2025
    5.0
    So glad me and my sister was able to get the two Grinch meals before they were sold out
  • EP
    Eric Prine
    Dec 16, 2025
    1.0
    I started taking my kid in there every Saturday as it is quiet and he's on the spectrum with severe sensory issues. He'd quietly eat for 15 minutes or so while I drank coffee and read a book. They hired a young girl who wouldn't even say hello or respond when I'd say, hi how are you. I'd start telling her my order as she typed it in, but glaringly.. really nasty and cold. It completely ruined our weekly tradition as it began to become a very awkward experience. It's a shame because this location used to be better than most. Now it seems like it's become more of a Door Dash hub and the workers aren't remotely pleasant anymore. That girl seemed nasty with her coworkers too so I can't imagine her being much of an asset- just fire her
  • SS
    Shannon Stevens
    Dec 15, 2025
    1.0
    The staff really needs a tutorial on accuracy. I have tried this place many times they just can't get orders right in the drive thru...they have had the same employees in place for at least a year. I would recommend that ALL customers at this location physically walk inside to place this order so when the employees give you the wrong order which they likely will you can hand it back to them or ask to speak to a manager who needs to rectify this situation. Would love to hear from management why the team here so consistently misses the mark. The food quality leaves a lot to be desired also. The location is convenient but I am still waiting for the staff to prove they are consistently up to the task. They do a good job about 1 out of 5 times and well 20 percent isn't great!
  • CD
    Cheryl Davis
    Dec 6, 2025
    3.0
    I went there to meet and have coffee the coffee was very watered down they were supposed to bring it to our table but they did not and they got the order wrong woman supposed to be served black and one with cream I really like coffee but this coffee was not very good at all

Frequently Asked Questions About McDonald's

What are the standard operating hours for McDonald's on weekdays?

McDonald's is open from 5:00 AM to 10:00 PM Monday through Friday.

During what hours is the McDonald's drive-thru service available on weekends?

On Saturdays, the drive-thru is open from 6:00 AM to midnight and on Sundays from 7:00 AM to midnight.