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McDonald's

3.6
(1277 reviews)

Business Details

4640 Cornell Rd, Cincinnati, OH
45241, United States
(513) 489-0006
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4640 Cornell Rd, Cincinnati, OH
45241, United States

Hours

Reviews

3.6
1,277 reviews
5 stars
491
4 stars
278
3 stars
203
2 stars
84
1 star
221

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and inattentive staff, with many experiences of long wait times and incorrect orders.

Food Quality

There were numerous complaints about cold food, incorrect orders, and overall dissatisfaction with the food quality.

Cleanliness

While some customers noted cleanliness, others reported dirty conditions and spills that needed attention.

Positive Experiences

A few customers highlighted positive experiences with friendly service and quick food delivery, particularly during busy times.
  • KM
    Kaden Mastin
    3 days ago
    1.0
    Not a single person in there can count be here so many times something always short or wrong
  • SF
    Saimon Feniks
    Feb 6, 2026
    1.0
    One BigMac, two fries, one Coke took 24 minutes to assemble. I don't understand how this branch still operates under McDonald's brand.
  • MB
    mike bone
    Feb 3, 2026
    1.0
    2/2 /2026 Older woman cashier with gray hair was unable to break a $50 during lunch time. Then proceeded to tell me ahe doesn't give receipts that I would get one st the next window. Got my food at next window and no reciept. When I asked for one the young lady with dark hair pony tail was very rude about it. Ill have to reprint one. Whats your order. Pull up it will take a minute. Gives me half reciept amd walks away before I could inform her I did not recieve any bbq sauce I ordered with my nuggets. Extremely rude and why cant they give $43 change back breaking a $50 and give a reciept? Food was good but service terrible.
  • AD
    Alicia & Stan Dixon
    Jan 6, 2026
    1.0
    Every time I walk in this place to order, there is never staff to greet you and takes 15 to 20 minutes for someone to finally come up front to the counter also The kiosk never work it doesn’t submit your order majority of the time so 9 times out of 10 I walk out with no food
  • EP
    Eric Prine
    Dec 16, 2025
    1.0
    I started taking my kid in there every Saturday as it is quiet and he's on the spectrum with severe sensory issues. He'd quietly eat for 15 minutes or so while I drank coffee and read a book. They hired a young girl who wouldn't even say hello or respond when I'd say, hi how are you. I'd start telling her my order as she typed it in, but glaringly.. really nasty and cold. It completely ruined our weekly tradition as it began to become a very awkward experience. It's a shame because this location used to be better than most. Now it seems like it's become more of a Door Dash hub and the workers aren't remotely pleasant anymore. That girl seemed nasty with her coworkers too so I can't imagine her being much of an asset- just fire her

Frequently Asked Questions About McDonald's

What are the standard operating hours for McDonald's on weekdays?

McDonald's is open from 5:00 AM to 10:00 PM Monday through Friday.

During what hours is the McDonald's drive-thru service available on weekends?

On Saturdays, the drive-thru is open from 6:00 AM to midnight and on Sundays from 7:00 AM to midnight.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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