McDonald's

2.8
3064 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5341 N Glenway Ave, Cincinnati, OH
45238, United States

Hours

Reviews

2.8
3,064 reviews
5 stars
740
4 stars
446
3 stars
510
2 stars
317
1 star
1,051

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and rude staff, particularly during busy hours.

Food Quality

There were numerous complaints about food quality, including cold, stale, or improperly prepared items.

Cleanliness and Atmosphere

While some customers noted cleanliness, others expressed discomfort due to the presence of homeless individuals and overall atmosphere.

Customer Experience

Mixed reviews on customer service, with some praising individual employees while others reported negative interactions.
  • SB
    Stick Bomb
    Jan 3, 2026
    1.0
    I love getting half full, unsalted, stale fries.
  • LR
    Leah Renee
    Dec 31, 2025
    5.0
    Fresh nuggets are the best thing ever ! The manager is always so sweet the young man with the dreads that works morning and afternoons awesome! The sweetest drive through attendance! Thank you ! 10 out of 10!
  • JM
    Jeannie Mcadams
    Dec 17, 2025
    2.0
    I normally dont have a problem at this store. But I went there today and ordered 2 burgers with onions and no onions on them. And I ask for bbq for my chicken nuggets and no BBQ got 2 ranch instead. Like I said I usually dont have a problem but idk whats going on in there today the girl at the 2nd window was really nice and same with the manager . But I didnt look at my order before leaving so I guess thats on me. The time was 3:30pm But the one taken orders and money idk of he new or what up he needs to bubble check what he is putting in.
  • RD
    Ronnie Dean
    Dec 15, 2025
    5.0
    One of good McDonald's 👍 👌 alway get my stake an egg love you guys keep up the good work i put up wit Hella shitty ppl as well so it know 👍 😀
  • TW
    Toya's Wrld
    Dec 5, 2025
    2.0
    Ive always been to this location later in the day so I was never really aware of how hectic things are around 3:00pm. Im guessing it's because the school up the street ending around that time. The place was full of teenagers and yeah enough said.. I went inside since the drive thru was backed up and it wasnt any better. I waited for about 15-20min to get my order taken 15-20min to get my order and the whole time I was standing there people were coming in from drive thru with complaints about their order. I'd never do it again at that time and I'm sure that's what it was becuase I've never had an issue here at any other time. When I got my order you can tell they rushed to make it and then I had to stand there again because they forgot my drink. The 2 stars was due to my experience at that time cuz like i said I've been here before later in the day many times and have never had an issue.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 5341 N Glenway Ave, Cincinnati?

McDonald's at 5341 N Glenway Ave operates from 4:00 AM to 11:00 PM Monday through Thursday and Sunday. On Friday and Saturday, it is open 24 hours until 11:59 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open from 4:00 AM to 11:00 PM Monday through Thursday and Sunday, but operates 24 hours on Friday and Saturday.