McDonald's

2.8
3055 reviews
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Business Details

5341 N Glenway Ave, Cincinnati, OH
45238, United States
(513) 451-1418
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5341 N Glenway Ave, Cincinnati, OH
45238, United States

Hours

Reviews

2.8
3,055 reviews
5 stars
735
4 stars
446
3 stars
510
2 stars
315
1 star
1,049

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some experiencing cold, stale, or poorly prepared items.

Service Speed

Service speed varied significantly, with many customers noting long wait times, especially during peak hours.

Customer Service

Customer service was frequently described as rude or unprofessional, with several instances of employees displaying a lack of courtesy.

Cleanliness

While some customers praised the cleanliness of the restaurant, others reported unsanitary conditions and a dirty environment.

Order Accuracy

Numerous complaints about incorrect orders and missing items were noted, indicating issues with order accuracy.
  • TT
    Thomas
    1 day ago
    1.0
    I don't know what they got going on with the drive thru, it seems they don't like to take orders and leave one lane hanging while cars go around you. This is the THIRD time I've waited while they took orders for the other lane and let people go around without taking my order.
  • VB
    Vernita B
    Nov 13, 2025
    4.0
    Restaurant was good, it was just a little crowded.
  • DD
    Dave
    Nov 8, 2025
    3.0
    This location is a hit or miss. The food is just OK. The service is usually subpar. But it’s McDonald’s and we all know what it is.
  • JT
    Jaynell Todd
    Oct 29, 2025
    1.0
    I visited this location this morning and they had a total of 8 homeless looking individuals camping out in the lobby area. Most were sitting back by the restroom which I didn’t feel comfortable walking into, could’ve been potentially followed in. You just never know with how things are going now days. However my food was good, customer service was just okay but as I was leaving out there were 4 of the homeless looking individuals out in the lot trying to purchase drugs. The seller parked his vehicle and walked into the entrance of the doors and proceed to serve the individuals! I called the store 4 times, the first call it just rung and the other 3 times it went straight to voicemail. I called corporate and was on hold for a total of 20 minutes then hung up. I plan on attempting to call the store again and report the incident.
  • PW
    Pamelia Williams
    Oct 28, 2025
    1.0
    The teens that was there after school was taking over the place,cussing,taking up the doors and space in the place there was no place to move freely
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Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 5341 N Glenway Ave, Cincinnati?

McDonald's at 5341 N Glenway Ave operates from 4:00 AM to 11:00 PM Monday through Thursday and Sunday. On Friday and Saturday, it is open 24 hours until 11:59 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open from 4:00 AM to 11:00 PM Monday through Thursday and Sunday, but operates 24 hours on Friday and Saturday.