Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer experiences with service quality varied widely, with some praising friendly and efficient staff while others reported rude behavior and long wait times.
Order Accuracy
Many customers expressed frustration with incorrect orders and missing items, indicating a consistent issue with order accuracy.
Food Freshness
While some reviews highlighted fresh and hot food, others noted instances of cold or poorly prepared items.
Atmosphere
The atmosphere received mixed reviews, with some customers enjoying a welcoming environment while others reported unclean conditions and disruptive behavior.
AM
Adrian Moore
1 day ago
1.0
Around 6:30 last night I went through drive thru it seems moving quick. To my surprise I see why,my food was terrible. Three color fries warm,and burnt buns cold food. Giving people trash doesn't take long , don't you others believe the fast line at this location is good.
And I had a special made order,and it was still cold with the three color fries. Oh and they don't have ice cream at night.
RS
Robert Smith
Feb 18, 2026
5.0
Great service and awesome staff.
KP
KIMARIE Pfleegor
Feb 5, 2026
5.0
I have never experienced that’s good service at a McDonald’s in my life. I live out in Trenton and we definitely don’t get service like this. All of the staff at both of the windows was amazing and even the person I talked to with at this speaker they were patient with me when my phone app was glitching and I greatly appreciate that. I will definitely be back to this location more often
JL
J Liang
Jan 23, 2026
1.0
Super frustrated with the service here today. I asked for a coffee with milk, and they added two separate bottles of milk to my bill. When I tried to explain the mistake and tell them I just wanted milk IN my coffee, the staff member got really rude and impatient with me. It wasn't that complicated, but they made me feel like a nuisance for just wanting my drink made right. Definitely skipping this one next time.
RW
Rachel W
Jan 20, 2026
5.0
I love this McDonald's. Service is always fast and the ladies that work the evening shift (dinner) - the 2 light skin black ladies, 1 has purple and black ringlets, 1 has braids kinda pulled back in an updo, and the super tall black lady with longer braids, are AMAZING! There's also a younger black guy kinda tall, that works the front counter a lot, they all 4 have amazing customer service and really take care of their guests. Cannot say enough good things about this night team. Love them and love this location.
What are the operating hours for the McDonald's located at 413 Martin Luther King Dr, Cincinnati?
This McDonald's is open 24 hours every day of the week.
Does this McDonald's location have a drive-thru service?
Yes, the drive-thru is open 24/7, any day of the week.
What food delivery services are available at this McDonald's?
They offer delivery including same day delivery and no-contact delivery, as well as curbside pickup.
How can I place an order online for delivery from this McDonald's?
You can place an order via their delivery website at https://mcdonalds.order.online/business/-5579 or through the McDonald's app available on iOS and Android.
What payment options does this McDonald's accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there WiFi available at this McDonald's?
Yes, WiFi service is available at this location.
Where is this McDonald's located?
The McDonald's is located at 413 Martin Luther King Dr, Cincinnati, OH 45229, United States.
Which nearby coffee shops can I visit near this McDonald's?
Nearby coffee shops include Dunkin' and United Dairy Farmers, great options for a coffee break before or after your meal.
Are there any nearby medical or health services close to this McDonald's?
Yes, nearby health services include Cincinnati Spine & Rehab, Alliance Primary Care, The Skin Cancer Center, and UC Health, which could be convenient if you have appointments in the area.
Is there a bank or ATM near this McDonald's for customer convenience?
Yes, both Bank of America ATM and Bank of America Financial Center are nearby, making it easy to access banking services.
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