McDonald's

3.3
4874 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
413 Martin Luther King Dr, Cincinnati, OH
45229, United States

Hours

Reviews

3.3
4,874 reviews
5 stars
1,535
4 stars
976
3 stars
962
2 stars
439
1 star
962

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and incorrect orders.

Staff Behavior

There were multiple complaints about rude and unprofessional staff interactions.

Food Quality

While some customers enjoyed the food, others noted issues with freshness and accuracy of orders.

Cleanliness

The cleanliness of the restaurant was inconsistent, with some customers reporting dirty tables and unsanitary conditions.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and good food quality during their visits.
  • SS
    Shamya Shanor
    1 day ago
    2.0
    Worst McDonald’s to get anything from I waited almost 45 minutes for TWO DRINKS thats it that’s ridiculous I definitely will not be back at this McDonald’s I hate even coming to this McDonald’s even for a DoorDash just horrible and the workers are nasty
  • DS
    Darrin Simmons
    2 days ago
    1.0
    I pulled around and waited for my drive thru order only to find out they either lost it or gave it to someone else.
  • ES
    Ellen Skarsgard
    6 days ago
    1.0
    Poor service, argued with us over correcting issues with missing food. Had to ho inside to get order completed. Dont waste your time.
  • DB
    Drano Bong
    Nov 15, 2025
    5.0
    Went here around 9 / 9:30 PM on 11/15 and the drive thru cashier was incredibly warm and friendly. I was kind of grumpy but his simple, kind words made me feel better. The guy who handed me my order was respectful and had a good attitude as well. Not what you expect going through a drive thru at night, but I was pleasantly surprised and will be coming back. In the meantime give these gentleman all the raises and promotions
  • NJ
    Novia Jackson
    Oct 14, 2025
    1.0
    I was going in and saw a manager yelling at a employee, the way she was speaking to the young lady, you would have thought it was her child. She was berating and very belittling. Someone started recording. The girl, said something back and the manager told her to leave. Once outside the manager who name is apparently Sherae or Rae, followed the employee outside and tried to fight the employee. This is exactly why restaurants can't get employees and people don't want to work at these establishments. Even though the person she was yelling at was an adult I found out, no manager, no shift lead, boss should ever let their position go to their head where they would do that to a employee, let alone in front of customers. She needs to be FIRED! I'll never return to this location.

Frequently Asked Questions About McDonald's

What are the operating hours for the McDonald's located at 413 Martin Luther King Dr, Cincinnati?

This McDonald's is open 24 hours every day of the week.

Does this McDonald's location have a drive-thru service?

Yes, the drive-thru is open 24/7, any day of the week.