Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including rude staff and long wait times, particularly during late hours.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food preparation.
Food Quality
Several customers complained about food being cold, undercooked, or not fresh, with some noting specific instances of raw meat.
Staff Attitude
Multiple reviews mentioned unprofessional behavior from staff, including dismissive attitudes and lack of basic customer service skills.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, as well as the quality of food at certain times.
HS
haley slye
Jan 3, 2026
1.0
This place is a joke.. ordered a drink and got it with the lid maybe halfway on. Spilled everywhere. The lady at the window literally said “oh yeah I was having a hard time with the lid” ARE YOU KIDDING ME??! Why the heck would you hand it out to someone who’s driving when you can’t get it yourself. Best advice I can give this place is to use your brain next time..
BH
Bud Harris
Dec 30, 2025
1.0
Sat in line for 20 minutes. Noone ever came to take the order
ME
Mona Edwards
Dec 29, 2025
1.0
Ive ordered from this location multiple times and never get my order. And I've tried picking it up. And I have been turned away. This place needs new staff ASAP that manager lady is a horrible person to have representing your store
RG
Ronnie G
Dec 22, 2025
1.0
The whole night shift here needs fired. I watched them ignore a DoorDash order for 45 minutes And didn’t come out to fulfill the order until they were closing. They was in the back talking, ignoring inside customers until they would walk off and leave. Corporate needs to watch the cameras and do a thorough investigation on their employees at this location because I have never seen anything like this in my life.
TB
Tatiana Bonilla
Dec 12, 2025
2.0
Asked for a McDouble only pickle and got a McDouble with everything BUT pickle. Tried to call but was immediate dead tone.
What are the regular opening hours of McDonald's located at 4025 Mount Carmel Tobasco Rd, Cincinnati?
McDonald's at 4025 Mount Carmel Tobasco Rd is open from 4:30 AM to midnight Monday through Wednesday and Sunday, and extended to 1:00 AM Thursday through Saturday.
Does this McDonald's location offer delivery services?
Yes, this McDonald's offers delivery from 5:00 AM to 11:30 PM Monday through Saturday, and from 6:00 AM to 11:30 PM on Sundays.
What drive-through hours does this McDonald's have?
The drive-through is open from 4:30 AM to midnight Monday through Wednesday, and Sunday; and until 1:00 AM on Thursday through Saturday.
What services are available at this McDonald's location?
This McDonald's provides Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
Which payment methods are accepted at McDonald's on Mount Carmel Tobasco Rd?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
How can I order McDonald's for delivery or pickup at this location?
You can order via the McDonald's App available on iOS and Android, or through their online delivery link at https://mcdonalds.order.online/business/-5579.
Is there a rewards program available at this McDonald's?
Yes, customers can earn points and redeem free food through MyMcDonald's Rewards program.
Are there any nearby hotels where I can stay when visiting McDonald’s at Mount Carmel Tobasco Rd?
Yes, nearby hotels include Red Roof Inn and Hyatt Regency Cincinnati, convenient for visitors looking to dine at McDonald's while staying nearby.
Where can I find gas stations close to this McDonald's for refueling your vehicle?
Nearby gas stations include Speedway, BP, and Sunoco, all located conveniently close to McDonald's for quick stops before or after your meal.
Are there shopping options near this McDonald's location?
Yes, Beechmond Mall is a nearby shopping center where customers can shop or visit a bookstore before or after dining at McDonald's.