Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with reports of rude staff and unhelpful management.
Food Quality
Many customers experienced issues with food quality, including cold, undercooked, or incorrect orders.
Cleanliness
Several reviews mentioned the restaurant's cleanliness, with some describing it as dirty and unsanitary.
Wait Times
Customers frequently complained about long wait times, both in the drive-thru and inside the restaurant.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency.
BM
Brayden Murray
Nov 16, 2025
5.0
good food
TB
Tyler Bullock
Nov 12, 2025
5.0
That's have good food and good stuff
AC
Amanda Condrey
Nov 3, 2025
1.0
I was doing a DoorDash for someone and came in a few minutes before midnight. I have delivered for this location several times before and knew the lobby at least was closed or getting ready to close. So I drove through the drive thru and was told that I needed to come inside to pick up the order. I patiently wait in line and then go inside to get my order. I am immediately met by this RUDE woman who cut me off and said "No... Lobby's closed" and pointed to the door. I then explained I was just in the drive thru was told to come in for my order. She dismissed me and told me to go back to the drive thru. AGAIN ... I go back through the drive thru and was then told they had no door dash orders at all. I understand that people have bad days and the store was closing and it can be frustrating because you want to go home. But someone there needs to tell that woman that if she's gonna work around people.... She needs to work on her attitude BIG TIME. Totally unacceptable. I'll be calling the store to make sure something is done if this review doesn't do it. Be kind.
KB
Kyle Burnett
Nov 1, 2025
1.0
With how slow this place is. I’m surprised Grilled Cheese isn’t on the menu.
TS
Tyler Story
Oct 18, 2025
1.0
The Manager (Black Woman with braids) was very very vocal about how she doesn't care, speaking very poorly to guest in the store, in drive thru, and over the phone, even throwing the phone down hard enough to hear from the front lobby, with her leading by example it lead to a few other guests being treated and spoken to poorly, including myself, by a few different cashier associates, specifically the woman with blonde hair up in a bun. No one has name tags on and refused to give names of employees. My food was made incorrectly and all I wanted was that it get fixed and made correctly. And the amount of attitude and pushback I got for just wanting my food made right was absolutely atrocious. Very poor experience at this McDonalds.
What are the regular opening hours of McDonald's located at 4025 Mount Carmel Tobasco Rd, Cincinnati?
McDonald's at 4025 Mount Carmel Tobasco Rd is open from 4:30 AM to midnight Monday through Wednesday and Sunday, and extended to 1:00 AM Thursday through Saturday.
Does this McDonald's location offer delivery services?
Yes, this McDonald's offers delivery from 5:00 AM to 11:30 PM Monday through Saturday, and from 6:00 AM to 11:30 PM on Sundays.
What drive-through hours does this McDonald's have?
The drive-through is open from 4:30 AM to midnight Monday through Wednesday, and Sunday; and until 1:00 AM on Thursday through Saturday.
What services are available at this McDonald's location?
This McDonald's provides Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
Which payment methods are accepted at McDonald's on Mount Carmel Tobasco Rd?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
How can I order McDonald's for delivery or pickup at this location?
You can order via the McDonald's App available on iOS and Android, or through their online delivery link at https://mcdonalds.order.online/business/-5579.
Is there a rewards program available at this McDonald's?
Yes, customers can earn points and redeem free food through MyMcDonald's Rewards program.
Are there any nearby hotels where I can stay when visiting McDonald’s at Mount Carmel Tobasco Rd?
Yes, nearby hotels include Red Roof Inn and Hyatt Regency Cincinnati, convenient for visitors looking to dine at McDonald's while staying nearby.
Where can I find gas stations close to this McDonald's for refueling your vehicle?
Nearby gas stations include Speedway, BP, and Sunoco, all located conveniently close to McDonald's for quick stops before or after your meal.
Are there shopping options near this McDonald's location?
Yes, Beechmond Mall is a nearby shopping center where customers can shop or visit a bookstore before or after dining at McDonald's.