McDonald's

3.3
1629 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4025 Mount Carmel Tobasco Rd, Cincinnati, OH
45255, United States

Hours

Reviews

3.3
1,629 reviews
5 stars
529
4 stars
276
3 stars
291
2 stars
153
1 star
380

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rude staff and unhelpful management.

Food Quality

Many customers experienced issues with food quality, including cold, undercooked, or incorrect orders.

Cleanliness

Several reviews mentioned the restaurant's cleanliness, with some describing it as dirty and unsanitary.

Wait Times

Customers frequently complained about long wait times, both in the drive-thru and inside the restaurant.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency.
  • BM
    Brayden Murray
    Nov 16, 2025
    5.0
    good food
  • TB
    Tyler Bullock
    Nov 12, 2025
    5.0
    That's have good food and good stuff
  • AC
    Amanda Condrey
    Nov 3, 2025
    1.0
    I was doing a DoorDash for someone and came in a few minutes before midnight. I have delivered for this location several times before and knew the lobby at least was closed or getting ready to close. So I drove through the drive thru and was told that I needed to come inside to pick up the order. I patiently wait in line and then go inside to get my order. I am immediately met by this RUDE woman who cut me off and said "No... Lobby's closed" and pointed to the door. I then explained I was just in the drive thru was told to come in for my order. She dismissed me and told me to go back to the drive thru. AGAIN ... I go back through the drive thru and was then told they had no door dash orders at all. I understand that people have bad days and the store was closing and it can be frustrating because you want to go home. But someone there needs to tell that woman that if she's gonna work around people.... She needs to work on her attitude BIG TIME. Totally unacceptable. I'll be calling the store to make sure something is done if this review doesn't do it. Be kind.
  • KB
    Kyle Burnett
    Nov 1, 2025
    1.0
    With how slow this place is. I’m surprised Grilled Cheese isn’t on the menu.
  • TS
    Tyler Story
    Oct 18, 2025
    1.0
    The Manager (Black Woman with braids) was very very vocal about how she doesn't care, speaking very poorly to guest in the store, in drive thru, and over the phone, even throwing the phone down hard enough to hear from the front lobby, with her leading by example it lead to a few other guests being treated and spoken to poorly, including myself, by a few different cashier associates, specifically the woman with blonde hair up in a bun. No one has name tags on and refused to give names of employees. My food was made incorrectly and all I wanted was that it get fixed and made correctly. And the amount of attitude and pushback I got for just wanting my food made right was absolutely atrocious. Very poor experience at this McDonalds.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's located at 4025 Mount Carmel Tobasco Rd, Cincinnati?

McDonald's at 4025 Mount Carmel Tobasco Rd is open from 4:30 AM to midnight Monday through Wednesday and Sunday, and extended to 1:00 AM Thursday through Saturday.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers delivery from 5:00 AM to 11:30 PM Monday through Saturday, and from 6:00 AM to 11:30 PM on Sundays.