McDonald's

3.3
1638 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4025 Mount Carmel Tobasco Rd, Cincinnati, OH
45255, United States

Hours

Reviews

3.3
1,638 reviews
5 stars
532
4 stars
277
3 stars
291
2 stars
153
1 star
385

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff and long wait times, particularly during late hours.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food preparation.

Food Quality

Several customers complained about food being cold, undercooked, or not fresh, with some noting specific instances of raw meat.

Staff Attitude

Multiple reviews mentioned unprofessional behavior from staff, including dismissive attitudes and lack of basic customer service skills.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, as well as the quality of food at certain times.
  • HS
    haley slye
    Jan 3, 2026
    1.0
    This place is a joke.. ordered a drink and got it with the lid maybe halfway on. Spilled everywhere. The lady at the window literally said “oh yeah I was having a hard time with the lid” ARE YOU KIDDING ME??! Why the heck would you hand it out to someone who’s driving when you can’t get it yourself. Best advice I can give this place is to use your brain next time..
  • BH
    Bud Harris
    Dec 30, 2025
    1.0
    Sat in line for 20 minutes. Noone ever came to take the order
  • ME
    Mona Edwards
    Dec 29, 2025
    1.0
    Ive ordered from this location multiple times and never get my order. And I've tried picking it up. And I have been turned away. This place needs new staff ASAP that manager lady is a horrible person to have representing your store
  • RG
    Ronnie G
    Dec 22, 2025
    1.0
    The whole night shift here needs fired. I watched them ignore a DoorDash order for 45 minutes And didn’t come out to fulfill the order until they were closing. They was in the back talking, ignoring inside customers until they would walk off and leave. Corporate needs to watch the cameras and do a thorough investigation on their employees at this location because I have never seen anything like this in my life.
  • TB
    Tatiana Bonilla
    Dec 12, 2025
    2.0
    Asked for a McDouble only pickle and got a McDouble with everything BUT pickle. Tried to call but was immediate dead tone.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's located at 4025 Mount Carmel Tobasco Rd, Cincinnati?

McDonald's at 4025 Mount Carmel Tobasco Rd is open from 4:30 AM to midnight Monday through Wednesday and Sunday, and extended to 1:00 AM Thursday through Saturday.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers delivery from 5:00 AM to 11:30 PM Monday through Saturday, and from 6:00 AM to 11:30 PM on Sundays.