Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
789 reviews
5 stars
230
4 stars
143
3 stars
136
2 stars
64
1 star
216
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive to customers' needs.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food being served.
Wait Times
Customers frequently complained about long wait times, both in the drive-thru and for in-store orders, often exceeding 20 minutes.
Food Quality
Several reviews mentioned that the food was often cold, old, or not prepared as requested, leading to dissatisfaction.
Staff Attitude
While some reviews praised individual staff members for their friendliness, many others noted a general lack of professionalism and care among the employees.
- GHGina HinesOct 22, 20251.0Poor customer service. You walk in to order and they look at you like what you want huh?? 😂 Why you come to work then? Duh. I'm done with Micky D"s. There is no longer service in Customer Service. 😆
- TTTatted TopangaOct 22, 20251.0Manager in the morning is obnoxiously rude. Beepers have been beeping for alarms on the food for over 10 mins and she's just refusing to take orders and there is nobody in the lobby or drive thru. Was extremely rude to the door dash driver. Locked the lobby at 7am with plenty of staff. Order was over 15 mins delayed and I was the only person in the store. Which is a let down because all other food places in the area are so nice.
- M1micool12 1Oct 11, 20251.0Ordered curbside, 30min nobody came. Door locked, had to queue in the drive through. Worst experience. Needed 50min in total to get my food.
- GGGraham GarrisonSep 17, 20251.0I know this is McDonald's and you get what you pay for but stay away from this location. It is the absolute worst. Waited over 26 mins for a drive through order which still came out incorrect. Told them to keep it and left empty handed. That's ten bucks and 26 mins of my life I'll never get back.
- PRPhokis RapsSep 11, 20251.0I order JUST an orange juice while I was waiting for a doordash order to be made and the medium sized lady yelled at me claiming I couldnt order a drink while doing a delivery. I'm pregnant and just wanted a drink. Hope she got to be the one to clean it up. XD
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 3880 Paxton Road?
McDonald's at 3880 Paxton Road is open from 6:00 AM to 11:00 PM Monday through Thursday, 6:00 AM to midnight on Friday and Saturday, and 7:00 AM to 11:00 PM on Sunday.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open from 6:00 AM to 11:00 PM Monday through Thursday, 6:00 AM to midnight on Friday and Saturday, and 7:00 AM to 11:00 PM on Sunday.
Does McDonald’s at this location offer delivery and curbside pickup options?
Yes, this McDonald's offers delivery, same day delivery, no contact delivery, and curbside pickup services.
How can I order McDonald's for delivery from this location?
You can order delivery online at https://mcdonalds.order.online/business/-5579 or by using the McDonald's app available on both iOS and Android devices.
What payment options are accepted at this McDonald's restaurant?
Accepted payment methods include American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's has a drive-thru available for customer convenience.
Are there any nearby places where I can shop after visiting McDonald's at 3880 Paxton Road?
Yes, nearby shopping options include the SKECHERS Warehouse Outlet, Oakley shopping area, and Clothes Mentor thrift store.
What nearby places can I visit for coffee around McDonald's on Paxton Road?
You can visit Milk Jar Cafe, a nearby coffee shop, for a great coffee experience close to McDonald's.
Are there nearby services in the area if I need banking or mobile phone support?
Yes, nearby services include Chase Bank for banking needs and Verizon Wireless for mobile phone and electronics support.
What amenities can I expect if I visit McDonald's on Paxton Road?
This McDonald's offers services such as McDelivery, drive-thru, mobile ordering, mobile offers, gift cards, and WiFi for a convenient dining experience.