McDonald's

3.0
3524 reviews
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Business Details

255 W Mitchell Ave, Cincinnati, OH
45232, United States
(513) 681-9650
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
255 W Mitchell Ave, Cincinnati, OH
45232, United States

Hours

Reviews

3.0
3,524 reviews
5 stars
902
4 stars
612
3 stars
641
2 stars
366
1 star
1,003

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unprofessional service, with many experiencing incorrect orders and long wait times.

Food Quality

While some customers enjoyed the food, there were frequent complaints about cold items, incorrect orders, and unsanitary conditions.

Inconsistent Experience

Customers noted a highly variable experience, with some visits being quick and pleasant while others were frustrating and slow.

Staff Behavior

Several reviews highlighted issues with staff behavior, including disrespectful interactions and a lack of attentiveness.
  • CM
    clock momo
    Jan 1, 2026
    1.0
    if you have a 1030 cut off on breakfast, why are you canceling them-at 10:25 1026 on the mobile order I came to the drive-through and this is the second time that this has happened to me we’ve had Before 1030 and then when we come to pick it up, we’re told that it was canceled canceled and then not only that but they didn’t even bother-and to offer a replacement they could’ve said or give us leftover breakfast I wouldn’t of mind but instead, we did a pick up order and they didn’t even give us a refund or whatever the case was instead they just canceled our order and this is the second time this has happened to me at this store and every time we come here something always has to be wrong and they didn’t bother to replace it with a sausage biscuit or anything if they didn’t have steak they could’ve said that they didn’t have to cancel our order but they did. This isn’t good service and I’m not sure if I will return
  • BF
    brian frech
    Jan 1, 2026
    1.0
    Pulled in to the drive thru, sat for 15 minutes, pulled up to place our order and was told unless we were Uber eats or door dash they were not serving. No signs anywhere stating this was the case. Poor communication.
  • ME
    Maelstrom Eyre
    Jan 1, 2026
    4.0
    Food was good, service was fast. They forgot the sauce for my nuggies but that's okay.
  • JJ
    Jennifer Juarez
    Dec 27, 2025
    1.0
    Horrible service absolutely ridiculous I ordered my food and when I went home basically my whole order was wrong I went to complain and the lady was very rude and basically had to argue with her to give me correct food order
  • RT
    Raymond Thompson
    Dec 18, 2025
    2.0
    Not my choice for lunch just love the hotcakes
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Frequently Asked Questions About McDonald's

What are the McDonald's delivery hours at 255 W Mitchell Ave, Cincinnati?

McDonald's delivers daily from 4:30 AM to 3:30 AM the following day.

Is the McDonald's at 255 W Mitchell Ave open 24/7?

Yes, McDonald's at this location is open 24 hours a day, 7 days a week.