McDonald's

3.6
2100 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1202 Omniplex Dr, Cincinnati, OH
45240, United States

Hours

Reviews

3.6
2,100 reviews
5 stars
800
4 stars
424
3 stars
368
2 stars
172
1 star
336

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unprofessional behavior from management.

Order Accuracy

Many customers reported issues with incorrect orders and items missing from their meals.

Food Quality

While some customers praised the food as hot and fresh, others complained about cold food and inconsistent quality.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, contributing to a negative dining experience.

Speed of Service

Customers frequently noted slow service, particularly in the drive-thru, leading to frustration.
  • KS
    Ken Slate
    Jan 6, 2026
    3.0
    Quarter pound burger and fries were nice and Hot. I got a 6 piece mcnugget that was Luke warm, hard and dry. After 1 and a half bites.. i tossed them away. Don't understand why food should sit so long to be handed out like that.
  • LL
    Lens “Lens” Lopez
    Jan 5, 2026
    5.0
    Muy buena Atencion y precios flexibles
  • LS
    Lauren Sibert
    Dec 26, 2025
    1.0
    Never in my life have I been treated so disrespectfullly, they forgot one of my double cheeseburgers and I noticed asoon as I pulled out of the line, I went back through. And told them what happened and I was instantly met with so much attitude. Not just from one employee but multiple employees. Rolling there eyes at me, smacking there lips at me. All while I was being kind and understanding. The lady with the glasses and is pregnant at the window treated me like I was some theft thanks McDonald’s for a bunch of attitude.
  • RH
    Ryen Hane
    Dec 20, 2025
    1.0
    0 stars if I could. Came at 11:42 pm and they close at 12:00. Yes Ik it’s close to closing time but it was not 12:00 yet. I work in fast food so I get it but I was with one other person so they could’ve taken our order and given it to us in 5 minutes. There were also 3 other cars in drive thru , which then started to form a line because no one was answering the drive thru machines. Also went to try to go inside and the doors were locked. Just tryna get a cheeseburger and a fry bc I’m hungry. Lowkey lazy.
  • RH
    Riley Hane
    Dec 20, 2025
    1.0
    should be able to put 0 stars… closed 15 minutes early when there were 5 cars in the drive through line. absolutely unacceptable.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 1202 Omniplex Dr in Cincinnati?

The restaurant is open daily from 7:00 AM to 10:00 PM.

Does McDonald's offer delivery services, and what are the delivery hours?

Yes, McDonald's offers delivery from 5:00 AM to 11:30 PM most days, with Tuesday delivery until 7:30 PM.