Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff and unprofessional behavior from management.
Order Accuracy
Many customers reported issues with incorrect orders and items missing from their meals.
Food Quality
While some customers praised the food as hot and fresh, others complained about cold food and inconsistent quality.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, contributing to a negative dining experience.
Speed of Service
Customers frequently noted slow service, particularly in the drive-thru, leading to frustration.
KS
Ken Slate
Jan 6, 2026
3.0
Quarter pound burger and fries were nice and Hot.
I got a 6 piece mcnugget that was Luke warm, hard and dry. After 1 and a half bites.. i tossed them away. Don't understand why food should sit so long to be handed out like that.
LL
Lens “Lens” Lopez
Jan 5, 2026
5.0
Muy buena Atencion y precios flexibles
LS
Lauren Sibert
Dec 26, 2025
1.0
Never in my life have I been treated so disrespectfullly, they forgot one of my double cheeseburgers and I noticed asoon as I pulled out of the line, I went back through. And told them what happened and I was instantly met with so much attitude. Not just from one employee but multiple employees. Rolling there eyes at me, smacking there lips at me. All while I was being kind and understanding. The lady with the glasses and is pregnant at the window treated me like I was some theft thanks McDonald’s for a bunch of attitude.
RH
Ryen Hane
Dec 20, 2025
1.0
0 stars if I could. Came at 11:42 pm and they close at 12:00. Yes Ik it’s close to closing time but it was not 12:00 yet. I work in fast food so I get it but I was with one other person so they could’ve taken our order and given it to us in 5 minutes. There were also 3 other cars in drive thru , which then started to form a line because no one was answering the drive thru machines. Also went to try to go inside and the doors were locked. Just tryna get a cheeseburger and a fry bc I’m hungry. Lowkey lazy.
RH
Riley Hane
Dec 20, 2025
1.0
should be able to put 0 stars… closed 15 minutes early when there were 5 cars in the drive through line. absolutely unacceptable.
What are the regular dining hours for McDonald's at 1202 Omniplex Dr in Cincinnati?
The restaurant is open daily from 7:00 AM to 10:00 PM.
Does McDonald's offer delivery services, and what are the delivery hours?
Yes, McDonald's offers delivery from 5:00 AM to 11:30 PM most days, with Tuesday delivery until 7:30 PM.
Is there a drive-thru available at this McDonald's location and what are its hours?
Yes, the drive-thru is open daily from 5:00 AM until midnight.
What payment methods does McDonald's accept?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order McDonald's using a mobile app?
Yes, you can order using the McDonald's App available on iOS and Android.
What services does this McDonald's location provide?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Are there any nearby restaurants where I can choose a different dining option?
Yes, nearby dining options include IHOP for breakfast, Red Lobster for seafood, Chipotle Mexican Grill for Mexican food, and Steak 'n Shake for American cuisine.
Are there places close to McDonald's for automotive needs?
Nearby automotive services include Tire Discounters, BP gas station, Jeff Wyler Forest Park Collision Center, and EVgo charging station.
Where can I go shopping near McDonald's at 1202 Omniplex Dr?
Forest Fair Village shopping center, Kohl's department store, and The Home Depot are nearby for shopping and home improvement.
How can nearby hotels like Spark by Hilton and Comfort Suites be convenient for visitors to McDonald's?
Visitors staying at Spark by Hilton Cincinnati Fairfield or Comfort Suites Cincinnati North can easily access McDonald's for quick meals or snacks during their stay.