Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,328 reviews
5 stars
463
4 stars
315
3 stars
240
2 stars
121
1 star
189
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, long wait times, and poor customer service experiences.
Food Quality
Mixed reviews on food quality, with some customers receiving cold or incorrect orders, while others praised the freshness and taste.
Cleanliness
The restaurant was noted for its cleanliness, with several customers appreciating the tidy environment.
Staff Attitude
Staff interactions varied widely, with some customers highlighting friendly and helpful service, while others reported rude or dismissive behavior.
Drive-Thru Efficiency
Drive-thru service was often criticized for being slow, although some customers experienced quick service.
- JCJohn Clark1 day ago1.0McDonald's app has stopped working for eat in orders. The only options are pick up and delivery. I told the manager and they said that couldn't help (and seemingly didn't care) about issues with the app.
- IVIrish VoodooOct 26, 20254.0Run by the Ison family we all know that runs multiple McD's but this one is the step child. No no salt fries available?! Light ice is a double serving. Never leave off the onions. No wonder it is always clean.. no one stops here.
- DCDustin CampbellOct 7, 20254.0ALWAYS have to pull forward to wait for food to matter what. Seem to struggle with the "fast food" concept.
- DBDave BoothbySep 30, 20255.0Good service. Very clean and polite and our order was prepared correctly
- MGmatt griggsSep 27, 20251.0Took 10 mins to have me pay for my order. You need someone at the front and not me expect everyone to use the kiosk. Never got my food cause after 20 mins of standing around waiting I demanded a refund. DO BETTER. Terrible job from all involved
Frequently Asked Questions About McDonald's
What are the regular dining hours for McDonald's at 10748 Montgomery Rd, Cincinnati?
The regular dining hours are from 6:00 AM to 10:00 PM every day.
When is the drive-thru open at this McDonald's location?
The drive-thru is open from 5:00 AM to midnight Monday through Saturday, and from 6:00 AM to midnight on Sundays.
Does this McDonald's offer delivery services?
Yes, delivery is available daily from 5:00 AM to 10:30 PM Monday through Saturday, and 6:00 AM to 10:30 PM on Sundays.
What types of delivery and pickup services does this McDonald's provide?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order from McDonald's online?
You can order online through their delivery URL at https://mcdonalds.order.online/business/-5579 or via the McDonald's app available on Apple and Android devices.
Which payment methods are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a drive-thru available at this McDonald's?
Yes, this McDonald's location has a drive-thru service.
What nearby shopping centers can I visit near McDonald's at 10748 Montgomery Rd?
Kenwood Town Center Mall Cincinnati is a nearby shopping center where you can shop before or after your meal.
Are there other dining options close to this McDonald's?
Yes, nearby dining includes El Jinete (Mexican restaurant), Taco Casa (Tex-Mex and fast food), Wendy's (fast food), and Donna's Gourmet Cookies.
What wellness and spa services are available near McDonald's?
Nearby wellness options include GG Massage Studio, Summit Spa Massage & Facial, Salon Bastille, and Progressive Chiropractic - Dr. Mark Scanlon.