LaRosa's Pizza Kenwood

Reviews

• HL

  Hayden Long

  Dec 27, 2025
  2.0
  Servers are nice but service is awful, on two accounts we waited 30 minutes for drinks then another hour and a half for food and none of the food was made correctly.
• AM

  Ava Morgan

  Dec 19, 2025
  1.0
  If we could give this less than one star, we would. My boyfriend and I went to this LaRosa’s with high expectations (12/19/26), as we have heard several wonderful things in regard to their food. We were visiting from out of town, so this was something we had been looking forward to doing. Upon arrival, we were greeted by a very kind woman, a pleasant smelling environment, and were seated very quickly. This made us even more excited about our first-time experience. As our excitement grew, we decided to splurge and get appetizers, as well as their “2 for $22” deal. We don’t normally splurge on meals unless we are very excited going into a particular food experience. Our sever, a blonde, middle-aged white lady, walked over to us with no greeting, immediately asking “what can I get you to drink?” We ordered our drinks and looked over the menu. She came with our drinks and asked if we needed more time. We asked if she had any recommendations, as it was our first time visiting. In a very straight tone, she said “everything is good,” offering us no advice or suggestions whatsoever. We kept asking follow-up questions, almost prying a recommendation out of her. We ended up ordering the mozzarella sticks and the five piece oven toasted garlic bread with provolone. About 10 minutes later, she came back to our table with two baskets containing our appetizers. The mozzarella sticks were good, nothing special and tasted just about as average as the mozzarella sticks we had at a Culver’s two days prior. The biggest issue we noticed upon receiving our appetizers, however, was the garlic bread. “Oven toasted” was their fancy way of saying a piece of white bread, hardly toasted and soggy, with a piece of provolone cheese microwaved on top. Talk about a waste of $8. We were so disappointed. The 2nd graders I work with could make that. But despite our disappointment, we tried our hardest to keep our heads up. We had done the “2 for $22” deal, which allowed us to order two medium, two topping pizzas for $22. I ordered pepperoni and sausage with their family recipe pizza sauce and my boyfriend ordered chicken and bacon with their montgomery inn barbecue sauce. Our pizzas came warm, so we were hopeful. My pepperoni and sausage was good, again nothing special, I’ve had better pizza elsewhere. My boyfriend was not pleased. Nothing wrong with the cook or anything, it just didn’t taste how he wanted. He had already felt pretty bad and tried to eat another slice, but decided that it would probably be best to ask if they could take it off of the bill, as he was just a bit disappointed in the taste. This was when things got rocky. Our waitress came over and my boyfriend politely asked if there was any way he could have it taken off the bill, as it just didn’t taste the best to him. She stared at him with an almost disgusted expression, acting as if she had cooked that pizza and it was coming out of her paycheck, and long enough to the point where he felt the need to say “I’m so sorry, I just didn’t like it as much as I had hoped.” In a monotone voice, she responded “I will ask,” and walked away. We were shocked! Overall, she had a very poor attitude and terrible customer service. She was not welcoming, helpful, or respectful the entire time she was helping us. Although we were extremely disappointed with the food, her negative demeanor really threw us off and ruined our experience completely. We have both worked/work customer service jobs and we would never think to treat a customer in that manner. We will not be returning to LaRosa’s, especially not this one in Kenwood. It is overhyped and below average.
• BM

  Brenda Mcfadden

  Dec 6, 2025
  2.0
  Next time I'm going to Blue Ash LaRosa's. They can't seem to figure out how to not overcook.
• 5F

  513 Fence

  Nov 19, 2025
  5.0
  I don’t know what it is about Larosa’s Pizza Kenwood, but it is light years ahead of all the others! The crust is always cooked perfectly, the sauce seems so much better! They just have it figured out. 513 Fence was in the neighborhood, so we decided to stop by Larosa’s Kenwood for lunch. Everything was perfect and delicious, as always..
• LB

  Lucas Brown

  Oct 19, 2025
  1.0
  My girlfriend and I visited this LaRosa’s on Sunday, October 19th at 5:30 and decided to leave before ordering because of the discourteous behavior of the woman seating customers. She was a blonde middle-aged staff member and made our presence seem like a major inconvenience. She said to follow her back for seating, said “let me see if any seating is available” (the place was empty), said the wait was 6 minutes (without directing us to any seating), and left us perplexed as she continued serving other customers and ignoring us. We decided that her rude behavior warranted us to leave as we didn’t want to pay for the inappropriate service.

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