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Jimmy John's

3.2
(248 reviews)

Business Details

335 Calhoun St, Cincinnati, OH
45219, United States
(513) 751-9555

About

Sandwich Restaurant

Location

Jimmy John's
335 Calhoun St, Cincinnati, OH
45219, United States

Hours

Reviews

3.2
248 reviews
5 stars
93
4 stars
32
3 stars
21
2 stars
26
1 star
76

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Numerous customers reported significant delays in delivery, with many orders taking over an hour or not arriving at all.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect sandwich preparations.

Customer Service

Customers expressed dissatisfaction with rude and unhelpful staff, often citing poor communication and lack of responsiveness.

Food Quality

Several reviews mentioned issues with food freshness, including stale bread and poorly made sandwiches.

Positive Staff Experiences

Despite the negative feedback, some customers praised specific employees for their excellent service and friendly demeanor.
  • ML
    Maggie Lenac
    Feb 20, 2026
    2.0
    Extremely disappointing since they've decided to outsource delivery to Uber eats. Most times I don't even get my food anymore after waiting for hours, which I get is on Uber eats. But if I do, it's not right pretty much ever anymore or is missing half my food. I used to order from here a lot. Super bummed.
  • DW
    Doug Whoberry
    Jan 8, 2026
    1.0
    How does this location stay open?
  • NN
    NATRANZ910
    Oct 13, 2025
    2.0
    Came here for the toasted sub. Should've left when I was told they don't do them because they don't have the oven. Got a sub anyways, meat tasted off, bread wasn't fresh. Fed it to my cousins dog.
  • SH
    Steve Hamm
    Sep 29, 2025
    1.0
    I wouldn't trust this location to deliver a piece of cheese for a mouse trap. Working night shift, we ordered Sat night around midnight. They close at 2am. Order went through, money was paid, no food showed up. Started calling around 1am....no answer. Called the store the next day. Were told we had to call back monday to speak to the GM about a refund. Figured we would give them another shot on Sunday night. Ordered at 11:30pm. They close at 1am. At 12:30....no food, and guess who isn't answering the phones? 2 nights in a row, took the order, took the food, no food showed up and nobody is answering phones.
  • DH
    Demar Hill
    Feb 6, 2021
    2.0
    When I got there both employees were just getting out of a car and nobody was in the store that I know of

Brand Certified Facts from Jimmy John's

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Certified February 22, 2026Yext Knowledge Graph
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