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Jimmy John's

3.2
(191 reviews)
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Business Details

600 Vine St, Cincinnati, OH
45202, United States
(513) 621-7111
https://locations.jimmyjohns.com/oh/cincinnati/sandwiches-3538.html

About

Sandwich Restaurant

Location

Jimmy John's
600 Vine St, Cincinnati, OH
45202, United States

Hours

Reviews

3.2
191 reviews
5 stars
68
4 stars
31
3 stars
21
2 stars
14
1 star
57

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and inconsistent sandwich preparation.

Service Speed

Numerous reviews highlighted slow service, with many customers experiencing long wait times for their orders.

Customer Service

Feedback indicated poor customer service, including rude staff interactions and lack of acknowledgment from employees.

Cleanliness and Conditions

Several customers noted unsanitary conditions and a lack of basic facilities, such as restrooms.

Food Quality

While some customers enjoyed the food when it was correct, there were complaints about the quality and quantity of ingredients.
  • LD
    Lonnie Day
    Jan 22, 2026
    5.0
    Did this store close down?
  • JW
    Jay Wade
    Jan 21, 2026
    1.0
    Whenever I try to order from this location, they are always closed when it’s they are open online
  • NM
    Nolan Moblo
    Jan 14, 2026
    1.0
    Had to celebrate a few of my birthdays while waiting for my sandwich. Update: They got my order wrong too.
  • MF
    Michael Franks
    Jan 13, 2026
    3.0
    Sandwich was good but they do not have the toaster so don’t look for a toasted sandwich here. They also did not have the crispy onions and no ice in the drink machine. Three stars since it looks like you can order toasted but can’t get it there.
  • VB
    Virginia Brown
    Dec 16, 2025
    1.0
    Ordered online, 20 mins went by and no progress on the order. Went to check on it in person and the only employee hadn’t even started it. Manager was off somewhere doing who knows, when she came to refund my order she was rude and didn’t even let me know when it was resolved. So whoever the manager on duty was for 12.16.25 @8pm, she lost you guys a customer and earned this review. Additionally, she brought her ramen into the area where all the other food was and began putting her seasoning packet in near everything.
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