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Jimmy John's

2.7
(189 reviews)
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Business Details

8118 Montgomery Rd, Cincinnati, OH
45236, United States
(513) 793-2888
https://locations.jimmyjohns.com/oh/cincinnati/sandwiches-1305.html

About

Sandwich Restaurant

Location

Jimmy John's
8118 Montgomery Rd, Cincinnati, OH
45236, United States

Hours

Reviews

2.7
189 reviews
5 stars
60
4 stars
14
3 stars
12
2 stars
18
1 star
85

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely slow service, with many experiencing long wait times for both in-store orders and deliveries.

Bread Availability

Numerous reviews highlighted that the location frequently runs out of bread, which is problematic for a sandwich shop.

Customer Service

Feedback indicated poor customer service, with staff being unhelpful, rude, and dismissive of customer concerns.

Food Quality

Several customers noted issues with food quality, including hard bread and incorrect orders.

Management Issues

There were complaints about management being unresponsive and unprofessional, contributing to a negative customer experience.
  • AA
    Arineey
    Jan 21, 2026
    1.0
    Out of bread at noon on weekday. Just tried to go back and the store was closed lights off door locked at noon on a Tuesday.
  • AS
    Alexander Silvestros
    Jan 11, 2026
    5.0
    This location is owned by a very good and passionate person. The economics of the business are difficult especially with the current labor market (or lack there of). I would continue to give this business an opportunity as I’m sure they will find solutions to better serve their market. Not only that, Jimmy John’s is just so darn tasty. Freaky Fast was a stupid marketing gimmick that not even the most well oiled machine could achieve.
  • MM
    Michael Mathews
    Jan 8, 2026
    1.0
    Don't order delivery, it's far too complicated for them to handle. Waited an hour and half just to be lied to and have to call and cancel another half hour later. Pathetic.
  • AS
    Alan Stachowicz
    Dec 18, 2025
    1.0
    This location runs out of their French bread all of the time, then charges you full price for a sandwich that’s half the size. It’s become a joke in our family at this point. Just go to a different location
  • NN
    None None
    Dec 1, 2025
    1.0
    No toasted subs for some reason!
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Brand Certified Facts from Jimmy John's

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Certified February 22, 2026Yext Knowledge Graph
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