Since 1870 Graeter’s has been producing small-batch French Pot ice cream that fans love. We have won the hearts of ice cream lovers across the county and the respect of the nation’s most influential foodies! Give us a try and see what all the fuss is about. We’re sure you’ll fall in love with the legend of Graeter's!
Feedback indicates inconsistent customer service, with some staff being friendly and helpful, while others were reported as rude and unprofessional.
Ice Cream Quality
Many customers praised the deliciousness and variety of the ice cream, although there were complaints about the consistency of shakes and some orders being incorrect.
Cleanliness
The establishment is generally noted for being clean, but there were some reports of dirty tables and concerns about food safety.
Speed of Service
While some reviews highlighted quick service, others mentioned long wait times and issues with order accuracy.
SM
Stefano Martinelli
6 days ago
5.0
Charlie is the man. Great ice cream, great staff. Super friendly and caring team. Made our visit very special!
EG
Ethan Gray
Feb 15, 2026
4.0
Great, but one of my orders was wrong
AK
Austin Kuhr
Feb 1, 2026
5.0
Got the chocolate coconut almond chip, and it's amazing! The crew was working great with each other to help get thru the orders! Great speed of service.
TV
Tina Vaughn
Nov 18, 2025
1.0
The ice cream has been nearly soup the last 3 times I've been here. If I wanted soft serve, I'd go to a creamy whip. My friends turtle Sunday had barely any caramel, when he asked about it the server said it was mixed in with the chocolate, it was not.