Since 1870 Graeter’s has been producing small-batch French Pot ice cream that fans love. We have won the hearts of ice cream lovers across the county and the respect of the nation’s most influential foodies! Give us a try and see what all the fuss is about. We’re sure you’ll fall in love with the legend of Graeter's!
Customers consistently praised the ice cream for its rich, creamy texture and delicious flavors.
Customer Service
While many reviews highlighted excellent and friendly service, there were notable complaints about rude staff and poor management practices.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, particularly regarding additional charges for thicker shakes and perceived value for money.
Cleanliness and Atmosphere
The store was generally described as clean and welcoming, although some reviews mentioned issues with the restroom conditions.
LF
Lord Foodist
6 days ago
5.0
House Graeter has endured for more than one hundred and fifty years. Time does not grant such favor lightly, nor does it preserve houses without cause. This one was weighed and allowed to remain.
Their frozen cream is sorcery--soft where ice should harden, warming the spirit though born of cold. No matter how long it rests in the deepest keep, it returns whole and unbroken. This bears no relation to the Golden Arch Tavern, where standards are discussed but rarely enforced, and where the ice-cream machine is so often fallen that many believe it legend.
I conclude that High King Richard Graeter cannot be merely a man. Such mastery suggests knowledge beyond the common order--mystic arts, dark arts, or something older still. He is kin in spirit to High Wizard Jungle Jim, whose robes and spectacle stand as proof that magic yet walks among us.
I favor the hall of House Graeter within the Vale of Spring, though high kings and common folk alike speak highly of Fountain Square, where this house holds court before the realm.
The stewards of this house are attentive and gracious, serving with a care that suggests pride rather than obligation--a rarity in this age.
Black Raspberry Chocolate Chip bears my seal--balanced and exact. Boldly Bearcat stands as a loyal companion, never the crown, yet always welcome at the table.
When Graeter's is set before me, my stomach knows no bounds--and neither should yours.
Let it be entered into record: the House of Golden Tongue stands with House Graeter against any foe.
10 out of 10.
-The Food Lord, House of Golden Tongue
DH
Daniel Hackney
Sep 11, 2025
5.0
If you like ice cream, this place has the best - hands down. Yes - it is pricey, but you pay for what you get, especially if you've never tried it before.
Everything tastes fresh, and the customer service is top of the line - right up there with Chick-fil-a. From the moment you walk in, you are always greeted, welcomed, and served with a smile. It is truly a magical experience each time I enter a Graeter's.
Every single flavor I have tried is top tier for its class. Every specialty drink (like blended coffees, lemonades, etc.) are fantastic and flavorful. I wouldn't come here for the pastries, but they are still very good.
CC
Crn
Sep 9, 2025
1.0
An employee named Kevin was very rude. He did not understand my order and tried to scold me. Moreover he used derogatory words while preparing my order
JS
John Siefert
Aug 24, 2025
5.0
Try the new flavor it's great.
NF
N and C Farrell
Aug 15, 2025
5.0
Not from the area but 9 out of 10 locals said visiting Graeter’s is a must stop and glad we did. Came during a quiet Thursday afternoon and the service was excellent . The ice cream was super creamy and the chocolate chips were soft which was a nice departure. We had chocolate chip and double dark brownie fudge.
Frequently Asked Questions About Graeter's Ice Cream
Where is Graeter's Ice Cream located?
Graeter's Ice Cream is located at 11511 Princeton Pike, Cincinnati, OH 45246, United States.
What are the operating hours of Graeter's Ice Cream?
Graeter's Ice Cream is open from 11:00 AM to 10:00 PM on Mondays, 7:00 AM to 10:00 PM Tuesday through Thursday, 7:00 AM to 11:00 PM on Friday and Saturday, and 9:00 AM to 10:00 PM on Sundays.
What types of services does Graeter's Ice Cream offer for ordering?
What payment methods are accepted at Graeter's Ice Cream?
Graeter's Ice Cream accepts American Express, Cash, Discover, Mastercard, and Visa.
What products and specialties can I find at Graeter's Ice Cream?
Graeter's Ice Cream offers ice cream, donuts, pastries, candy, ice cream cakes, and cakes as specialties.
Does Graeter's Ice Cream provide catering services?
Yes, Graeter's Ice Cream offers catering services including a variety of desserts and ice cream options.
Are there any app options for ordering Graeter's Ice Cream?
Yes, you can order via the Graeter's Ice Cream app available on Android and iOS platforms.
What nearby dining options are available around Graeter's Ice Cream?
Nearby dining options include Jade Buffet (Chinese and Asian cuisine), Jimmy John's (sandwich shop and fast food), Chipotle Mexican Grill (Mexican fast food), Arby's, Steak 'n Shake, Taqueria Don Chago (Mexican restaurant), and Marco's Pizza.
Are there any nearby beauty and spa services close to Graeter's Ice Cream?
Yes, nearby beauty and spa services include Venus Nails, Elite Spa, Destiny Beauty Academy, Style Studio, and Regency Beauty Institute.
What automotive services are located near Graeter's Ice Cream?
Nearby automotive services include Princeton Tire, Sweeney Auto Parts, Jake Sweeney Smart Credit, Buy with Brad Auto Sales, and Jake Sweeney Chevrolet.