Business Details
About
Ice Cream ShopBakeryDonut ShopPie ShopDessert ShopGraeter's Ice Cream
Since 1870 Graeter’s has been producing small-batch French Pot ice cream that fans love. We have won the hearts of ice cream lovers across the county and the respect of the nation’s most influential foodies! Give us a try and see what all the fuss is about. We’re sure you’ll fall in love with the legend of Graeter's!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.7
497 reviews
5 stars
409
4 stars
56
3 stars
12
2 stars7
1 star
13
What are people saying?
AI-generated from recent customer reviews
Ice Cream Quality
Customers consistently praised the delicious and unique flavors of ice cream, highlighting favorites like Black Raspberry Chip and S'mores.
Customer Service
Feedback on customer service was mixed; while many praised friendly staff, some reported unwelcoming experiences and issues with service efficiency.
Family-Friendly Environment
The location is noted for being kid-friendly, with a play area that enhances the experience for families.
Pricing Concerns
Several customers expressed that the prices are high for ice cream, with some feeling the value does not match the cost.
Cleanliness and Ambiance
The store is generally described as clean and inviting, contributing to a pleasant atmosphere for customers.
- CKChris KannelJan 3, 20265.0Excellent service, the space is beautiful and, of course, the ice cream is always amazing. Loved the spiced eggnog!
- ZSZahid ShaikhDec 28, 20255.0Awesome
- ASAbigail SpragueOct 8, 20255.05 STARS! I moved to south carolina but I always get Graeter's when I come visit family. I always get the milkshake special! ABSOLUTE favorite sweet treat place! ❤️❤️❤️
- PGPerry GainesSep 9, 20252.0Normally I have got great customer service from the 2 stores I frequently visit - Colerain and Winton rd. Today I visited your Montgomery location in Kenwood. Your store is absolutely beautiful however, the customer service was not. I was greeted by the manager almost feeling rushed when I stated I like to look she seemed upset. The other team staff was very kind he said the manager will ring you out. Once young man boxed up both of my Chess pies and went to the check out, I noticed the manager sitting down. She never got up to help me, the young gentleman that boxed up my pies ringed me out. Just didn’t feel welcome. They forgot to look up my reward information. That’s my fault I should have mentioned it.
- WMWilliam MericleSep 8, 20255.0Always the best.
Frequently Asked Questions About Graeter's Ice Cream
What types of ice cream does Graeter's Ice Cream specialize in?
Graeter's Ice Cream specializes in small-batch French Pot ice cream made since 1870, loved by fans nationwide.
What are the hours of operation for Graeter's Ice Cream at the Kenwood location?
Graeter's Ice Cream Kenwood location is open Monday 11:00-22:00, Tuesday to Thursday 6:30-22:00, Friday and Saturday 6:30-23:00, and Sunday 9:00-22:00.
Where is Graeter's Ice Cream located?
Graeter's Ice Cream is located at 8167 Montgomery Rd, Cincinnati, OH 45236, USA, in Kenwood.
What pickup and delivery options does Graeter's Ice Cream offer?
Graeter's offers in-store pickup, curbside pickup, delivery, same day delivery, and no-contact delivery.
Does Graeter's Ice Cream accept mobile payment options?
Yes, Graeter's accepts mobile NFC payments along with debit cards and does not require cash only.
Are there catering services available at Graeter's Ice Cream?
Yes, Graeter's Ice Cream offers catering services alongside their products like ice cream, cakes, and pastries.
What other types of desserts can I find at Graeter's Ice Cream besides ice cream?
Besides ice cream, Graeter's offers donuts, pastries, candy, ice cream cakes, cakes, and pies.
What nearby places can I visit before or after enjoying dessert at Graeter's?
Nearby you can visit El Rancho Grande Mexican restaurant, Embers steakhouse and seafood restaurant, or relax at ChillRx Cryotherapy spa.
Is there a fitness center close to Graeter's Kenwood location?
Yes, Orangetheory Fitness Kenwood and Pure Barre gym are nearby, great for a workout before or after your ice cream visit.
Are there any nearby stores where I can shop for furniture near Graeter's Ice Cream?
Nearby furniture stores include Verbarg’s Furniture & Design, ID Cincinnati Furniture & Interior Design, and Mattress Firm Kenwood Pavillion, perfect for combining errands with your Graeter's visit.