Business Details
About
Ice Cream ShopBakeryDonut ShopPie ShopDessert Shop
Since 1870 Graeter’s has been producing small-batch French Pot ice cream that fans love. We have won the hearts of ice cream lovers across the county and the respect of the nation’s most influential foodies! Give us a try and see what all the fuss is about. We’re sure you’ll fall in love with the legend of Graeter's!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.7
495 reviews
5 stars
407
4 stars
56
3 stars
12
2 stars7
1 star
13
What are people saying?
AI-generated from recent customer reviews
Ice Cream Quality
Customers consistently praised the delicious and unique flavors of ice cream, highlighting favorites like Black Raspberry Chip and S'mores.
Customer Service
Feedback on customer service was mixed; while many praised friendly staff, some reported unwelcoming or unprofessional interactions.
Family-Friendly Atmosphere
The play area and spacious seating were frequently mentioned as great features for families, making it a popular spot for kids.
Pricing Concerns
Several reviews noted that prices are perceived as high, with some customers questioning the value for money.
Location and Cleanliness
The locations were generally described as clean and well-maintained, although parking was sometimes a challenge.
- ASAbigail SpragueOct 8, 20255.05 STARS! I moved to south carolina but I always get Graeter's when I come visit family. I always get the milkshake special! ABSOLUTE favorite sweet treat place! ❤️❤️❤️
- PGPerry GainesSep 9, 20252.0Normally I have got great customer service from the 2 stores I frequently visit - Colerain and Winton rd. Today I visited your Montgomery location in Kenwood. Your store is absolutely beautiful however, the customer service was not. I was greeted by the manager almost feeling rushed when I stated I like to look she seemed upset. The other team staff was very kind he said the manager will ring you out. Once young man boxed up both of my Chess pies and went to the check out, I noticed the manager sitting down. She never got up to help me, the young gentleman that boxed up my pies ringed me out. Just didn’t feel welcome. They forgot to look up my reward information. That’s my fault I should have mentioned it.
- WMWilliam MericleSep 8, 20255.0Always the best.
- BTBen TopAug 16, 20255.0Good Ice Cream Cakes And Milk Shakes
- JNJose Manuel NavaAug 9, 20255.0Ice cream paradise!!! This location has a small park aside where you can enjoy your treat.
Frequently Asked Questions About Graeter's Ice Cream
What types of ice cream does Graeter's Ice Cream specialize in?
Graeter's Ice Cream specializes in small-batch French Pot ice cream made since 1870, loved by fans nationwide.
What are the hours of operation for Graeter's Ice Cream at the Kenwood location?
Graeter's Ice Cream Kenwood location is open Monday 11:00-22:00, Tuesday to Thursday 6:30-22:00, Friday and Saturday 6:30-23:00, and Sunday 9:00-22:00.
Where is Graeter's Ice Cream located?
Graeter's Ice Cream is located at 8167 Montgomery Rd, Cincinnati, OH 45236, USA, in Kenwood.
What pickup and delivery options does Graeter's Ice Cream offer?
Graeter's offers in-store pickup, curbside pickup, delivery, same day delivery, and no-contact delivery.
Does Graeter's Ice Cream accept mobile payment options?
Yes, Graeter's accepts mobile NFC payments along with debit cards and does not require cash only.
Are there catering services available at Graeter's Ice Cream?
Yes, Graeter's Ice Cream offers catering services alongside their products like ice cream, cakes, and pastries.
What other types of desserts can I find at Graeter's Ice Cream besides ice cream?
Besides ice cream, Graeter's offers donuts, pastries, candy, ice cream cakes, cakes, and pies.
What nearby places can I visit before or after enjoying dessert at Graeter's?
Nearby you can visit El Rancho Grande Mexican restaurant, Embers steakhouse and seafood restaurant, or relax at ChillRx Cryotherapy spa.
Is there a fitness center close to Graeter's Kenwood location?
Yes, Orangetheory Fitness Kenwood and Pure Barre gym are nearby, great for a workout before or after your ice cream visit.
Are there any nearby stores where I can shop for furniture near Graeter's Ice Cream?
Nearby furniture stores include Verbarg’s Furniture & Design, ID Cincinnati Furniture & Interior Design, and Mattress Firm Kenwood Pavillion, perfect for combining errands with your Graeter's visit.