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Graeter's Ice Cream

4.7
(547 reviews)

Business Details

8167 Montgomery Rd, Cincinnati, OH
45236, United States
(513) 793-5665
https://www.graeters.com/retail-stores/cincinnati/kenwood

About

Ice Cream ShopBakeryDonut ShopPie ShopDessert ShopGraeter's Ice Cream
Since 1870 Graeter’s has been producing small-batch French Pot ice cream that fans love. We have won the hearts of ice cream lovers across the county and the respect of the nation’s most influential foodies! Give us a try and see what all the fuss is about. We’re sure you’ll fall in love with the legend of Graeter's!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Graeter's Ice Cream
8167 Montgomery Rd, Cincinnati, OH
45236, United States

Hours

Reviews

4.7
547 reviews
5 stars
414
4 stars
57
3 stars
12
2 stars
7
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for friendliness while others reported rude interactions and feeling rushed.

Ice Cream Quality

Consistently high praise for the quality and taste of ice cream, with many customers highlighting unique flavors.

Family-Friendly Atmosphere

The play area and spacious seating are appreciated by families, making it a popular spot for kids.

Pricing Concerns

Some customers feel the prices are high for the portion sizes, leading to mixed feelings about value.

Cleanliness and Ambiance

Generally positive feedback on cleanliness and the inviting atmosphere of the locations.
  • CF
    Clark Freedman
    Feb 13, 2026
    5.0
    Sooooo good it's the first stop every time I'm back from a business trip.
  • RS
    Rachel S
    Jan 18, 2026
    5.0
    Great for kids with the play area. Has a drive thru and indoor seating.
  • EH
    Emily Harris
    Jan 14, 2026
    1.0
    Terrible customer service. I was rushed out of the store in a very rude way with no warning. I’ve been coming here for years and have never had a good experience. Go to DQ!
  • CK
    Chris Kannel
    Jan 3, 2026
    5.0
    Excellent service, the space is beautiful and, of course, the ice cream is always amazing. Loved the spiced eggnog!
  • ZS
    Zahid Shaikh
    Dec 28, 2025
    5.0
    Awesome

Frequently Asked Questions About Graeter's Ice Cream

What types of ice cream does Graeter's Ice Cream specialize in?

Graeter's Ice Cream specializes in small-batch French Pot ice cream made since 1870, loved by fans nationwide.

What are the hours of operation for Graeter's Ice Cream at the Kenwood location?

Graeter's Ice Cream Kenwood location is open Monday 11:00-22:00, Tuesday to Thursday 6:30-22:00, Friday and Saturday 6:30-23:00, and Sunday 9:00-22:00.

Brand Certified Facts from Graeter's Ice Cream

Graeter's Ice Cream partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Phone number
  • Official website
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