Since 1870 Graeter’s has been producing small-batch French Pot ice cream that fans love. We have won the hearts of ice cream lovers across the county and the respect of the nation’s most influential foodies! Give us a try and see what all the fuss is about. We’re sure you’ll fall in love with the legend of Graeter's!
Mixed reviews on customer service; some praised staff for friendliness while others reported rude interactions and feeling rushed.
Ice Cream Quality
Consistently high praise for the quality and taste of ice cream, with many customers highlighting unique flavors.
Family-Friendly Atmosphere
The play area and spacious seating are appreciated by families, making it a popular spot for kids.
Pricing Concerns
Some customers feel the prices are high for the portion sizes, leading to mixed feelings about value.
Cleanliness and Ambiance
Generally positive feedback on cleanliness and the inviting atmosphere of the locations.
CF
Clark Freedman
Feb 13, 2026
5.0
Sooooo good it's the first stop every time I'm back from a business trip.
RS
Rachel S
Jan 18, 2026
5.0
Great for kids with the play area. Has a drive thru and indoor seating.
EH
Emily Harris
Jan 14, 2026
1.0
Terrible customer service. I was rushed out of the store in a very rude way with no warning. I’ve been coming here for years and have never had a good experience. Go to DQ!
CK
Chris Kannel
Jan 3, 2026
5.0
Excellent service, the space is beautiful and, of course, the ice cream is always amazing. Loved the spiced eggnog!
Frequently Asked Questions About Graeter's Ice Cream
What types of ice cream does Graeter's Ice Cream specialize in?
Graeter's Ice Cream specializes in small-batch French Pot ice cream made since 1870, loved by fans nationwide.
What are the hours of operation for Graeter's Ice Cream at the Kenwood location?
Graeter's Ice Cream Kenwood location is open Monday 11:00-22:00, Tuesday to Thursday 6:30-22:00, Friday and Saturday 6:30-23:00, and Sunday 9:00-22:00.
Where is Graeter's Ice Cream located?
Graeter's Ice Cream is located at 8167 Montgomery Rd, Cincinnati, OH 45236, USA, in Kenwood.
What pickup and delivery options does Graeter's Ice Cream offer?
Graeter's offers in-store pickup, curbside pickup, delivery, same day delivery, and no-contact delivery.
Does Graeter's Ice Cream accept mobile payment options?
Yes, Graeter's accepts mobile NFC payments along with debit cards and does not require cash only.
Are there catering services available at Graeter's Ice Cream?
Yes, Graeter's Ice Cream offers catering services alongside their products like ice cream, cakes, and pastries.
What other types of desserts can I find at Graeter's Ice Cream besides ice cream?
What nearby places can I visit before or after enjoying dessert at Graeter's?
Nearby you can visit El Rancho Grande Mexican restaurant, Embers steakhouse and seafood restaurant, or relax at ChillRx Cryotherapy spa.
Is there a fitness center close to Graeter's Kenwood location?
Yes, Orangetheory Fitness Kenwood and Pure Barre gym are nearby, great for a workout before or after your ice cream visit.
Are there any nearby stores where I can shop for furniture near Graeter's Ice Cream?
Nearby furniture stores include Verbarg’s Furniture & Design, ID Cincinnati Furniture & Interior Design, and Mattress Firm Kenwood Pavillion, perfect for combining errands with your Graeter's visit.
Brand Certified Facts from Graeter's Ice Cream
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