Brand Certified
Graeter's Ice Cream
4.6(244 reviews)
Certified by Graeter's Ice Cream • Feb 22, 2026
Business Details
3301 Westbourne Dr, Cincinnati, OH
45248, United States
Certified by Graeter's Ice Cream • Feb 22, 2026
(513) 922-8700
Certified by Graeter's Ice Cream • Feb 22, 2026
http://www.graeters.com/
Certified by Graeter's Ice Cream • Feb 22, 2026
About
Certified by Graeter's Ice Cream • Feb 22, 2026
Ice Cream ShopBakeryDonut ShopPie ShopDessert ShopGraeter's Ice Cream
Since 1870 Graeter’s has been producing small-batch French Pot ice cream that fans love. We have won the hearts of ice cream lovers across the county and the respect of the nation’s most influential foodies! Give us a try and see what all the fuss is about. We’re sure you’ll fall in love with the legend of Graeter's!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Graeter's Ice Cream • Feb 22, 2026
Hours
Certified by Graeter's Ice Cream • Feb 22, 2026
Reviews
4.6
244 reviews
5 stars
197
4 stars
25
3 stars
5
2 stars
6
1 star
11
What are people saying?
AI-generated from recent customer reviews
Ice Cream Quality
Customers consistently praised the ice cream as delicious and of high quality, with many specific flavors highlighted as favorites.
Service Experience
While many reviews noted friendly and helpful staff, there were also complaints about inconsistent service and professionalism among employees.
Pricing Concerns
Several customers expressed dissatisfaction with the high prices and perceived small portion sizes, suggesting a mismatch between cost and value.
Cleanliness
The store was frequently described as clean, contributing positively to the overall customer experience.
Order Issues
There were multiple reports of problems with special orders and communication, indicating a need for better order management and customer follow-up.
- GMGail MyersDec 22, 20255.0Great choices and pleasant and helpful clerks.
- RRRico ReidApr 8, 20253.0I love Graeter's, probably always will, but employees (young and old) need to be mindful of customer perception and basic food safety . . . WASH. YOUR. HANDS!!! When you come from the back room and I, the customer, I have no clue what you last touched. After handling cleaning products or a broom and dustpan, after you scratch your nose/touch your hair/touch your apron or clothes that are due for a wash . . . The customer shouldn't have to worry that your germs are being passed on to them. The customer should not have to ask you to. You work in food service . . . Wash your hands.
- RSRhonda StaceySep 15, 20242.0Donuts tasted old I was very disappointed
Frequently Asked Questions About Graeter's Ice Cream
What is Graeter's Ice Cream and what makes it special?
Graeter's Ice Cream has been producing small-batch French Pot ice cream since 1870, loved by ice cream enthusiasts nationwide for its unique quality and flavor.
Where is Graeter's Ice Cream located?
Graeter's Ice Cream is located at 3301 Westbourne Dr, Cincinnati, OH 45248, USA.
What are the operating hours of Graeter's Ice Cream?
The store is open Monday 11:00-22:00, Tuesday to Thursday 06:30-22:00, Friday and Saturday 06:30-23:00, and Sunday 09:00-22:00.
Does Graeter's Ice Cream offer pickup and delivery services?
Yes, Graeter's offers in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery options.
What types of payment does Graeter's Ice Cream accept?
They accept American Express, Cash, Discover, and Visa for payment.
Can customers order Graeter's Ice Cream products online?
Yes, orders can be placed online at https://graeters.olo.com/.
What kinds of products and services does Graeter's Ice Cream provide?
Graeter's offers ice cream, donuts, pastries, candy, ice cream cakes, cakes, catering, and has a food truck service.
Are there nearby places of interest around Graeter's Ice Cream?
Yes, nearby places include Sowder & Sullivan Custom Homes, Droopy Drawers Day Care, Steve Faigle Legacy Jewelers, Montgomery Cyclery, and 513 Fitness, LLC.
How can nearby places like General Custer's miniature golf and West Shine Family Restaurant enhance a visit to Graeter's Ice Cream?
Visitors can enjoy a round of miniature golf at General Custer's before or after indulging in ice cream, or have a meal at West Shine Family Restaurant nearby for a complete outing experience.
What family-friendly services are near Graeter's Ice Cream?
Nearby family-oriented services include Droopy Drawers Day Care, Everyday is Special Childcare, and children's attractions like General Custer's miniature golf.
Brand Certified Facts from Graeter's Ice Cream
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Certified February 22, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website
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