Since 1870 Graeter’s has been producing small-batch French Pot ice cream that fans love. We have won the hearts of ice cream lovers across the county and the respect of the nation’s most influential foodies! Give us a try and see what all the fuss is about. We’re sure you’ll fall in love with the legend of Graeter's!
Customers consistently praised the ice cream as delicious and unique, with many claiming it to be the best they've ever had.
Service Issues
Several reviews highlighted poor customer service experiences, including disorganization during parties and unhelpful staff.
Pricing Concerns
Many customers expressed that the ice cream is overpriced, with some feeling that the high prices deter them from visiting more frequently.
Family-Friendly Atmosphere
The location is noted for being family-friendly, with a play area for kids and a welcoming environment.
Mixed Experiences
While many enjoyed their visits, there were reports of inconsistent experiences, particularly regarding service and order accuracy.
AE
Amanda Ellis
Nov 1, 2025
5.0
Great place to take energetic kids to let them play on the indoor play area and get some amazing ice cream 🍦 😋
MM
Matt M
Sep 21, 2025
1.0
When I got home, Just got double charged when looking at the receipt. Order was messed up and when the tried to fix, made it even worse. $20 for the wrong ice cream. Can’t even take back because it’ll be melted by the time I get back to their store. Just wanted the Carmel apple pie and ended up with the blue berry!
AG
Alex Gose
Sep 19, 2025
5.0
Best ice cream in the World.
JJ
Jean
Aug 23, 2025
5.0
Tonight Saturday September 23rd went to Graeter's ice cream for the first time. I had the dark chocolate brownie ice cream cone it was phenomenal. Very unique restaurant, excellent service and the ice cream was delicious with definitely recommend this restaurant for sweet treat.
NN
NotAzureelol
Aug 10, 2025
5.0
Logan was very helpful and gave me fast and respectful service. He overall made the experience better.
Frequently Asked Questions About Graeter's Ice Cream
What are the operating hours of Graeter's Ice Cream in Cherry Grove?
Graeter's Ice Cream in Cherry Grove is open Monday from 11:00 AM to 10:00 PM, Tuesday to Thursday from 7:00 AM to 10:00 PM, Friday and Saturday from 7:00 AM to 11:00 PM, and Sunday from 9:00 AM to 10:00 PM.
What services does Graeter's Ice Cream offer?
Graeter's Ice Cream offers ice cream, catering, candy, donuts, pastries, cakes, and operates a food truck.
Can I order ice cream from Graeter's for same-day delivery?
Yes, Graeter's Ice Cream provides same-day delivery as part of their delivery services, including in-store pickup and no-contact delivery.
What payment options are accepted at Graeter's Ice Cream?
Graeter's Ice Cream accepts American Express, cash, Discover, Mastercard, and Visa.
Where is Graeter's Ice Cream located?
Graeter's Ice Cream is located at 8533 Beechmont Ave, Cincinnati, OH 45255, USA.
How can I contact Graeter's Ice Cream for customer support?
You can contact Graeter's Ice Cream customer support via email at customersupport@graeters.com or by phone at +1 513-474-5636.
Is Graeter's Ice Cream accessible for customers with disabilities?
Yes, the Cherry Grove location has wheelchair accessible entrances and parking.
Are there any pet stores near Graeter's Ice Cream?
Yes, nearby pet stores include Pet Supplies Plus, VIP Petcare Vaccination Clinic, Pet Valu, and Jack's Pets, which could be convenient if you want to shop for pet supplies before or after enjoying ice cream.
What nearby restaurants are close to Graeter's Ice Cream in Cherry Grove?
Nearby restaurants include Royal Taj Indian Restaurant, Panera Bread, Lee's Famous Recipe Chicken, and Chick-fil-A, providing various dining options before or after visiting Graeter's.
How can nearby automotive services assist customers visiting Graeter's Ice Cream?
Nearby automotive services such as DriveTime Car Sales, Beechmont Mitsubishi, Midas, J.D. Byrider, Andrew’s Beechmont Vehicles, Byrider Beechmont, AutoZone, Rad Brad's Car Sales, and Buy Here Pay Here Specialists OHIO offer options for car repairs or purchases if you need vehicle assistance during your visit.