Graeter's Ice Cream

4.6
226 reviews

About

Ice Cream ShopBakeryDonut ShopPie ShopDessert ShopGraeter's Ice Cream
Since 1870 Graeter’s has been producing small-batch French Pot ice cream that fans love. We have won the hearts of ice cream lovers across the county and the respect of the nation’s most influential foodies! Give us a try and see what all the fuss is about. We’re sure you’ll fall in love with the legend of Graeter's!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Graeter's Ice Cream
899 W Galbraith Rd, Cincinnati, OH
45232, United States

Hours

Reviews

4.6
226 reviews
5 stars
179
4 stars
30
3 stars
2
2 stars
3
1 star
12

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the friendly and attentive service, although there were some negative experiences with specific staff members.

Ice Cream Quality

The ice cream received high marks for taste and variety, with many customers highlighting specific flavors as favorites.

Cleanliness

The store was generally reported as clean and well-maintained, contributing to a pleasant atmosphere.

Customer Experience

While many enjoyed their visits, there were notable complaints about service inconsistencies and a few negative interactions.
  • JK
    James Ken
    Nov 12, 2025
    5.0
    Great service, so nice and sweet of people here. It's like going into a snowglobe inside a warm cozy nursing home with lively fun people who make you feel better than u are. I even feel rich walking thru this place. Like an annexx room in Carlies Chocolate Factory or a winter wonderland. Just awesome vibes, atmosphere and people. Kudos to this location.
  • KT
    Kenny Taylor
    Nov 12, 2025
    5.0
    Addison, Madison, Jalen and manager Allie are just awesome genuine sparks of light from start to finish. Big smiles, great service, sounded so nice even over the phone before coming in, I thought it was A.I. (lol, not kidding). Had a not so great interaction, but not only was it made right, I was heard, understood and the final results were amazing. Good people here. Always cozy:-)
  • CL
    Chennel Love
    Sep 3, 2025
    5.0
    AWESOME!! Come down to graeters and come show some support for the amazing warriors in need!
  • CM
    Chloe Mcclaren
    Jul 29, 2025
    3.0
    The only reason I’m not giving lower is because Jamie was super sweet and nice! Asked what I was ordering with a smile, on the other hand the gentleman I believe DC, was extremely rude and snappy, I didn’t come in right before you closed or anything I came in an hour before closing. Thank you Jamie!!! Keep it up

Frequently Asked Questions About Graeter's Ice Cream

What types of pickup and delivery services does Graeter's Ice Cream offer?

Graeter's Ice Cream offers in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services.

What are the operating hours of Graeter's Ice Cream in Finneytown?

The store is open Monday 11:00 AM to 10:00 PM, Tuesday to Thursday 7:00 AM to 10:00 PM, Friday and Saturday 7:00 AM to 11:00 PM, and Sunday 9:00 AM to 10:00 PM.