Graeter's Ice Cream

4.7
379 reviews

About

Ice Cream ShopBakeryDonut ShopPie ShopDessert Shop
Since 1870 Graeter’s has been producing small-batch French Pot ice cream that fans love. We have won the hearts of ice cream lovers across the county and the respect of the nation’s most influential foodies! Give us a try and see what all the fuss is about. We’re sure you’ll fall in love with the legend of Graeter's!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Graeter's Ice Cream
332 Ludlow Ave, Cincinnati, OH
45220, United States

Hours

Reviews

4.6
360 reviews
5 stars
287
4 stars
44
3 stars
14
2 stars
4
1 star
11

What are people saying?

AI-generated from recent customer reviews

Ice Cream Quality

Customers consistently praised the delicious and rich flavors of the ice cream, highlighting favorites like Black Raspberry Chocolate Chip and S'mores.

Customer Service

Feedback on customer service was mixed; while some praised friendly and helpful staff, others reported rudeness and unprofessional behavior from employees.

Cleanliness

Several reviews noted cleanliness issues, particularly regarding staff hygiene and the overall cleanliness of the store.

Pricing

Many customers found the ice cream to be overpriced, with some feeling that the quality did not justify the cost.

Variety of Offerings

Customers appreciated the variety of ice cream flavors and additional baked goods available, although some noted limited flavor options at times.
  • HH
    Hagz
    Oct 28, 2025
    5.0
    Awesome ice cream! Had a Sunday tasted freaking amazing!! The chocolate chips are no chips, they are more like huge fudge chunks! The staff is super friendly and you can sample flavors before deciding. Plus some locations also carry bakery goods. The quality is all Graeter's. Translated, that means graet! 100% recommend!
  • CH
    Candice Hess
    Oct 24, 2025
    5.0
    I stopped in to get a coffee but ended up getting two pints of French pot ice cream, as well. I was really excited to try the collaboration between skyline chili and graeters. It's called skyline spice, and it's so good! It even has oyster crackers in it. But I also got pumpkin ice cream and it was delicious! Great flavor. So easy to eat too. Great customer service at the Clifton shop. ❤️
  • GM
    Gabrielle McCowan
    Oct 6, 2025
    1.0
    We went to go try the new Dubai chocolate milkshake which we were excited for. When we ordered, the worker sighed in response to us asking if it was available. While we were waiting, there were 2 other customers inside as well. They continued to trash talk Graeter’s saying the store was gross, the other workers were lazy, and how mad they were that someone promoted this new milkshake. We felt uncomfortable waiting and felt like they were purposely saying these things loud so we could hear. Do not know their names but it was on the night of October 6th.
  • BF
    bailey faehner
    Sep 22, 2025
    2.0
    Ice cream is very good however workers are consistently rude when we go in the evening. Walk away from the counter when we go in, rolling eyes acting like i’m inconveniencing them by going in.
  • MS
    MicA Shaw
    Sep 16, 2025
    1.0
    I came into greaters for ice cream and no one helped me they just continued to work it took about 5 mins for someone to help me.. never will I Go back there again

Frequently Asked Questions About Graeter's Ice Cream

What types of ice cream does Graeter's Ice Cream specialize in?

Graeter's Ice Cream specializes in small-batch French Pot ice cream, known for its rich and creamy texture since 1870.

What are the operating hours for Graeter's Ice Cream on weekdays?

From Monday to Thursday, Graeter's Ice Cream is open from 7:00 AM to 10:00 PM and on Friday from 7:00 AM to 11:00 PM.