Since 1870 Graeter’s has been producing small-batch French Pot ice cream that fans love. We have won the hearts of ice cream lovers across the county and the respect of the nation’s most influential foodies! Give us a try and see what all the fuss is about. We’re sure you’ll fall in love with the legend of Graeter's!
Customers consistently praised the delicious and rich flavors of the ice cream, highlighting favorites like Black Raspberry Chocolate Chip and S'mores.
Service Issues
Several reviews noted rude or inattentive staff, particularly during evening hours, leading to a negative customer experience.
Cleanliness Concerns
Some customers reported unsanitary conditions, including issues with staff hygiene and cleanliness in the store.
Pricing Perception
Many customers felt the ice cream was overpriced, with some suggesting better value could be found at local shops.
Positive Staff Interactions
Despite some negative experiences, many reviews highlighted friendly and helpful staff, particularly at certain locations.
VV
Venky Venky
Feb 12, 2026
1.0
Worst service. They should learn how to treat customers. There is no point to be rude on customers. We are paying for the food you are not giving anything free. Customer service is very very bad.
SM
Shivananda Reddy Medida
Feb 12, 2026
1.0
I recently visited Graeter's Ice Cream Ludlow Ave to try a new flavor since I’m exploring different options. I was interested in the Salted Caramel flavor but wasn’t sure how it tasted, so I politely asked if it was too sweet. The staff member responded, then walked over to the corner where other employees were standing and started laughing. It made me feel uncomfortable and as if my question was annoying.
As a new customer simply trying something different, I expected a more welcoming and helpful response. Unfortunately, this experience didn’t reflect good customer service. I hope the staff can be more considerate and professional with customers in the future.
YN
Yashwanth N
Feb 12, 2026
1.0
I always experience disrespectful response from the staff here. The ice cream is good but I believe customer service matters more
SJ
Surya Sankar Reddy P J
Feb 12, 2026
1.0
Worst service. They don’t treat people nicely. Very bad receiving. Staff is very rude.
PP
Paige
Jan 22, 2026
1.0
This location NEVER makes enough Glazed Happyness. I think it’s because they are miserable and want to take customers joy away!! Will never go to this location again do better!!!
What payment methods can I use at Graeter's Ice Cream?
You can pay with American Express, Cash, Discover, MasterCard, and Visa at Graeter's Ice Cream.
Can I find Graeter's Ice Cream on social media?
Yes, Graeter's is active on Facebook at GraetersClifton, Instagram as @graeters, and on Twitter as @graeters.
Where is Graeter's Ice Cream located?
Graeter's Ice Cream is located at 332 Ludlow Ave, Cincinnati, OH 45220, USA.
What other stores and attractions are near Graeter's Ice Cream?
Nearby you can find Clifton Natural Foods, Ludlow Wines, Esquire Theatre, and Clifton Plaza, among others, which offer grocery, wine, arts, and entertainment experiences.
Are there dining options near Graeter's Ice Cream to complement my visit?
Yes, nearby dining spots include La Poste Eatery & Wine Room, The Upside Brew, and Lydia's On Ludlow for various American and breakfast/brunch options.
How can I get to Graeter's Ice Cream using nearby landmarks or businesses?
You can use landmarks like Clifton Barbers or Pangaea Trading Company to find Graeter's on Ludlow Avenue in Cincinnati easily when visiting the area.
Does Graeter's Ice Cream provide catering services and food trucks?
Yes, Graeter's offers catering services and operates a food truck to serve their ice cream and baked goods.
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Certified February 22, 2026Yext Knowledge Graph
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