Since 1870 Graeter’s has been producing small-batch French Pot ice cream that fans love. We have won the hearts of ice cream lovers across the county and the respect of the nation’s most influential foodies! Give us a try and see what all the fuss is about. We’re sure you’ll fall in love with the legend of Graeter's!
Customers consistently praised the ice cream for its delicious flavors and creamy texture, with many highlighting specific favorites like black raspberry chocolate chip and salted caramel.
Service Experience
Feedback on service was mixed; while many customers appreciated the friendly and helpful staff, some reported instances of rude behavior and poor customer service.
Location Atmosphere
The shop's location and ambiance received positive remarks, with many enjoying the nostalgic feel and the option to enjoy ice cream in the nearby park.
Pricing Concerns
Several reviews mentioned that the ice cream is perceived as pricey, though many felt the quality justified the cost.
Cleanliness Issues
Some customers noted cleanliness concerns, particularly regarding the lack of public restrooms and unpleasant odors in the shop.
CI
Christie Irvin
Feb 12, 2026
5.0
Winfield and Josh and the two beautiful ladies tonight were amazing and they all deserve a raise and make Winfield the CEO of this jawn
SB
Sharon Blum
Feb 5, 2026
5.0
Love the strawberry malts!
DR
D R
Jan 20, 2026
3.0
An Cincinnati institution. I still don't understand all the fuss and hype about this ice cream brand? It's good ice cream but NOT as great as people make it out to be. The myth behind the brand has overtaken the actual product experience. However, it is still worth the visit if you are from out of town to watch the locals get all excited about ice cream is a treat unto itself, but don't get too excited! It's just ice cream.
PS - the milkshake is the best thing on the menu.
KL
Kevin Leonard
Jan 2, 2026
1.0
Jan 2. Worst chocolate soda I ever had. Miniscule amount of ice cream, and little to no chocolate syrup. They must be padding the bottom line. Will visit any other location before this one.