Since 1870 Graeter’s has been producing small-batch French Pot ice cream that fans love. We have won the hearts of ice cream lovers across the county and the respect of the nation’s most influential foodies! Give us a try and see what all the fuss is about. We’re sure you’ll fall in love with the legend of Graeter's!
Customers consistently praised the delicious and high-quality ice cream, highlighting unique flavors and large mix-in chunks.
Service Experience
While many reviews noted friendly and helpful staff, there were several complaints about inconsistent service and rude employees.
Cleanliness and Atmosphere
The shop was generally described as clean and well-decorated, creating a pleasant environment for customers.
Pricing Concerns
Some customers felt the prices were high, especially in relation to portion sizes and service quality.
Location Issues
The presence of homeless individuals nearby was mentioned as a concern, affecting the overall experience for some customers.
CC
Chadwick
Dec 28, 2025
4.0
After eating a meal on Vine street, we decided to enjoy some ice cream to cap off the night. Graeter’s is an Ohio regional chain dating back to the 1870’s. Staff at this location were very nice to a few “newbies” and what were the specials. We ordered a smoothly and a simple vanilla shake. Nice portions and very tasty flavors. They had a nice selection of pre-packed pints and other sweets to chose from. Decor was kind of retro, so nice look for young and older crowds. If I were a local resident, then I would join their rewards program.
EL
Emigdio González Lander
Dec 27, 2025
5.0
Una buena propuesta de helados, batidos y dulcería para los amantes de este tipo de productos. Es run lugar acogedor y muy agradable bien atendido y muy bien equipado así como muy bonito.
SL
Sandra L
Oct 21, 2025
5.0
Tasty and consistent as always. Staff is serving customer fast.
HZ
H Z
Oct 8, 2025
5.0
Bourbon ball chips (偏甜一点 但酒味不错 巧克力chips是软软的 里面还有pecan)and Vienna coffee flavors are great! Deluxe sprinkled chocolate dip waffle cone is fancy, not bad to try
AA
Aon
Oct 7, 2025
5.0
Well, graeter serves great ice cream, but this location is even more greater. The service was phenomenal. The guy at the counter was really helpful, he offered us different samples and was very friendly throughout the time.
Frequently Asked Questions About Graeter's Ice Cream
What are the operating hours of Graeter's Ice Cream in Over-the-Rhine?
Graeter's Ice Cream in Over-the-Rhine is open Monday through Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 11:00 AM to 10:00 PM.
Does Graeter's Ice Cream offer delivery and pickup options?
Graeter's Ice Cream is located at 1401 Vine St, Cincinnati, OH 45202, USA.
What types of payment does Graeter's Ice Cream accept?
Graeter's Ice Cream accepts cash, Discover, Mastercard, and Visa.
Is Graeter's Ice Cream wheelchair accessible?
Yes, Graeter's Ice Cream has a wheelchair accessible entrance.
How can I contact Graeter's Ice Cream for customer support?
You can contact Graeter's Ice Cream at their main phone number +1 513-421-5300 or toll-free at +1 800-721-3323, or email customersupport@graeters.com.
What are some nearby places to visit around Graeter's Ice Cream in Over-the-Rhine?
Nearby places include Sugar bakery and cupcake shop, Bee's Barbecue - OTR, Quan Hapa Vietnamese restaurant, and Holtman's Donut Shop which you might enjoy visiting before or after your ice cream treat.
Are there any good clothing stores near Graeter's Ice Cream?
Yes, you can visit Continuum, ChiChi, and The Most Beautiful Thing In The World Is, all women's clothing stores located near Graeter's Ice Cream in Over-the-Rhine.
Can I find art galleries or unique shops near Graeter's Ice Cream?
Yes, Jack Wood Gallery, which offers art and gifts, and jewelry stores like Junebug Jewelry Designs and Lane & Kate are nearby places to explore.
How can visiting nearby attractions enhance my experience at Graeter's Ice Cream?
You can enjoy the variety of nearby restaurants, shops, and tours like American Legacy Tours, making your visit a full experience with great food and local culture in Over-the-Rhine.