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Foodstore
Brand Certified

Gold Star

3.9
(524 reviews)

Business Details

8253 Colerain Ave, Cincinnati, OH
45239, United States
(513) 385-7132

About

Fast Food Restaurant
We serve up small batch, Cincinnati-style chili and fresh, hot 100% American beef burgers crafted by hand and made to order. Our chili is cooked in small batches to ensure the quality, flavor and texture are perfect, every time. And the burgers? Well, they really are from flat top grill heaven - juicy, perfectly cooked and even better when topped with our famous chili.

Location

Gold Star
8253 Colerain Ave, Cincinnati, OH
45239, United States

Hours

Reviews

3.9
524 reviews
5 stars
267
4 stars
116
3 stars
49
2 stars
28
1 star
64

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some praising the taste while others reported issues like cold food and incorrect orders.

Service Issues

Numerous complaints about poor customer service, including rude staff, long wait times, and mishandling of orders.

Dining Experience

Many customers expressed frustration over the dining room being closed and limited hours, impacting their ability to eat in.

Positive Experiences

Despite the negatives, several reviews highlighted great food and friendly service, indicating some customers had positive experiences.
  • JF
    Joe Fitzpatrick
    Nov 29, 2025
    1.0
    Chillie was watery and had only remnants of meat. Very disappointed. Taste was ok but quality was very poor.
  • BC
    Britiany Chatman
    Sep 16, 2025
    1.0
    Worst good star experience ever !!!!
  • JS
    Jon Stacey
    Sep 16, 2025
    4.0
    Good food here. Service is a bit hit or miss, but they generally employ younger people, so they are still learning. Just be patient.
  • GG
    Gina
    Sep 6, 2025
    5.0
    This was my first time at this location and I'll definitely be back often! I had the harvest salad and it was fantastic! Better than any expensive restaurant. My husband had a double decker which was also excellent. The service was prompt, courteous and when I mentioned to my husband that I had forgotten to ask for something a worker overheard and simply brought what I needed! This has quickly become our favorite restaurant in the area.
  • KD
    K. D.
    Sep 3, 2025
    1.0
    I was visiting home and was abiut to get on the road and stopped in to get my favorite coneys without onion im allergic to onions so I immediately trashed them once biting into the coney I started to ha e an immediate allergic reaction so I tokk my receipt back in there 3 min later after walking out to get in my car to eat my food bf getting back in thr road again and spoke to the same lady the rung me out I advised her my order was made incorrectly without onion and thst im allergic to onions and am having a allergic reaction and would like to have the coneys made without onion thr lady grabbed the manager and he said he needed thr other coneys back I said well I trashed them once I touched them and bit into one bc im allergic to onion he didnt care he said he needed them back well so he wanted me to go to thr trash and bring them back Into the store to remake my food correctly this is on all ends disgusting and ridiculous he was racist and didnt want to replace my food as if I was trying to get free food he could of just came outside to where I trashed them at to not have me dig in thr trash to bring them back into the store so I paid for dinner I couldn't eat and had thr most horrible service and treatment all I wanted was what I ordered I would nit recommend anyone to go to thid location they dont listen and horrible customer service i wouldn't recommend this location to a dog

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Certified February 22, 2026Yext Knowledge Graph
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