Business Details
About
Fast Food Restaurant
We serve up small batch, Cincinnati-style chili and fresh, hot 100% American beef burgers crafted by hand and made to order. Our chili is cooked in small batches to ensure the quality, flavor and texture are perfect, every time. And the burgers? Well, they really are from flat top grill heaven - juicy, perfectly cooked and even better when topped with our famous chili.
Location
Hours
Reviews
3.9
523 reviews
5 stars
266
4 stars
116
3 stars
49
2 stars
28
1 star
64
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers expressed mixed feelings about food quality, with some praising the chili and burgers while others reported issues like cold food and incorrect orders.
Service Issues
Numerous reviews highlighted poor customer service experiences, including long wait times, incorrect orders, and unhelpful staff.
Dining Experience
Many customers were frustrated with the dining room being closed and inconsistent hours, impacting their ability to enjoy meals on-site.
Positive Experiences
Despite the negatives, several customers praised the food and service, indicating a loyal customer base that appreciates the offerings.
- JFJoe FitzpatrickNov 29, 20251.0Chillie was watery and had only remnants of meat. Very disappointed. Taste was ok but quality was very poor.
- BCBritiany ChatmanSep 16, 20251.0Worst good star experience ever !!!!
- JSJon StaceySep 16, 20254.0Good food here. Service is a bit hit or miss, but they generally employ younger people, so they are still learning. Just be patient.
- GGGinaSep 6, 20255.0This was my first time at this location and I'll definitely be back often! I had the harvest salad and it was fantastic! Better than any expensive restaurant. My husband had a double decker which was also excellent. The service was prompt, courteous and when I mentioned to my husband that I had forgotten to ask for something a worker overheard and simply brought what I needed! This has quickly become our favorite restaurant in the area.
- KDK. D.Sep 3, 20251.0I was visiting home and was abiut to get on the road and stopped in to get my favorite coneys without onion im allergic to onions so I immediately trashed them once biting into the coney I started to ha e an immediate allergic reaction so I tokk my receipt back in there 3 min later after walking out to get in my car to eat my food bf getting back in thr road again and spoke to the same lady the rung me out I advised her my order was made incorrectly without onion and thst im allergic to onions and am having a allergic reaction and would like to have the coneys made without onion thr lady grabbed the manager and he said he needed thr other coneys back I said well I trashed them once I touched them and bit into one bc im allergic to onion he didnt care he said he needed them back well so he wanted me to go to thr trash and bring them back Into the store to remake my food correctly this is on all ends disgusting and ridiculous he was racist and didnt want to replace my food as if I was trying to get free food he could of just came outside to where I trashed them at to not have me dig in thr trash to bring them back into the store so I paid for dinner I couldn't eat and had thr most horrible service and treatment all I wanted was what I ordered I would nit recommend anyone to go to thid location they dont listen and horrible customer service i wouldn't recommend this location to a dog
Frequently Asked Questions About Gold Star
What type of cuisine does Gold Star specialize in?
Gold Star specializes in small batch, Cincinnati-style chili and fresh, hot 100% American beef burgers made to order.
What are the operating hours for Gold Star on weekdays?
Gold Star is open from 10:00 AM to 9:00 PM Monday through Friday.
Is Gold Star open on weekends?
Yes, Gold Star is open on Saturdays from 10:00 AM to 9:00 PM and on Sundays from 10:00 AM to 8:00 PM.
What payment options are accepted at Gold Star?
Gold Star accepts American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, Mastercard, Samsung Pay, and Visa.
Where is Gold Star located?
Gold Star is located at 8253 Colerain Ave, Groesbeck, Cincinnati, OH 45239, USA.
Where can I view Gold Star’s menu online?
You can view Gold Star's menu at https://www.goldstarchili.com/menu.
Can I order food online from Gold Star?
Yes, you can order food online through their ordering site at https://order.goldstarchili.com/.
Are there any nearby food options close to Gold Star?
Nearby food options include Richie’s Chicken, Red Squirrel, Wendy’s, and Druk Restaurant and Bar, which offer a variety of BBQ, American, burger, and Asian cuisines.
What nearby services could I use after visiting Gold Star?
After visiting Gold Star, you can access nearby services such as the USPS post office, UPS Authorized Shipping Outlet, US Bank, CVS Pharmacy, and Cincinnati BMV Colerain License Agency for mailing, banking, health, and government services.
Are there any nearby recreational or shopping places near Gold Star?
Nearby recreational and shopping places include Play It Again Sports for outdoor gear, Family Groceries convenience store, United Art and Education for arts and crafts, and St. Vincent de Paul thrift store.