Gold Star

3.9
573 reviews
Foodstore
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Business Details

21 E Galbraith Rd, Cincinnati, OH
45216, United States
(513) 761-0475
https://locations.goldstarchili.com/oh-cincinnati-21-e-galbraith-rd-083247517f19
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About

Fast Food Restaurant
We serve up small batch, Cincinnati-style chili and fresh, hot 100% American beef burgers crafted by hand and made to order. Our chili is cooked in small batches to ensure the quality, flavor and texture are perfect, every time. And the burgers? Well, they really are from flat top grill heaven - juicy, perfectly cooked and even better when topped with our famous chili.

Location

Gold Star
21 E Galbraith Rd, Cincinnati, OH
45216, United States

Hours

Reviews

3.9
573 reviews
5 stars
275
4 stars
132
3 stars
64
2 stars
40
1 star
62

What are people saying?

AI-generated from recent customer reviews

Service Quality

Overall, customers praised the fast and friendly service, with many highlighting specific staff members for their excellent service.

Food Quality

While many reviews complimented the food as delicious and fresh, there were also complaints about inconsistency in food preparation and portion sizes.

Order Accuracy

Several customers reported issues with incorrect orders and missing items, indicating a need for improvement in order accuracy.

Cleanliness

The restaurant was generally noted for being clean, although some reviews mentioned unsanitary conditions.

Pricing Concerns

Customers expressed mixed feelings about pricing, with some finding it reasonable while others considered it overpriced.
  • MM
    Marky Mark
    Oct 30, 2025
    4.0
    Ordered a 3 way at drive thru. Didnt check food at window, it came without cheese on it. 😭😭😭
  • GG
    George
    Sep 27, 2025
    5.0
    The service is always so fast here! Food is always hot and fresh and they make sure you have everything you need to go with it. Top marks for the staff 👏
  • TO
    That OhioStateGirl
    Sep 25, 2025
    5.0
    What a lovely time my Granny and I had today! Matt not only provided us with excellent service, but also cooked our wonderful food himself! In a world full of chaos in which great customer service is hard to come by, Our experience Today was refreshing and delightful! I also appreciate that gold star is keeping their prices affordable While other restaurants are Using the excuse of tariffs to gouge their patrons!!! Thanks Matt & The Gold Star Hartwell team!
  • CA
    Carolyn Apel
    Sep 22, 2025
    5.0
    We had such great service and food delivered! Love the 5-Way, a friend got the 3-Way (some people just don't love beans and onions, but that's their problem!) and we shared the cheese coneys. Yum! Perfect first rainy fall supper!
  • JD
    Jordan Deardorff
    Sep 13, 2025
    1.0
    Sat at the table for 15+ minutes never even greeted, I was the only person in the restaurant. Just went ahead and left to eat somewhere else.
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Frequently Asked Questions About Gold Star

What type of food does Gold Star serve?

Gold Star serves small batch Cincinnati-style chili and fresh, hot 100% American beef burgers made to order.

Where is Gold Star located?

Gold Star is located at 21 E Galbraith Rd, Hartwell, Cincinnati, OH 45216.