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Gold Star

4.2
(533 reviews)
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Business Details

6531 Winton Rd, Cincinnati, OH
45224, United States
(513) 541-5170
https://locations.goldstarchili.com/oh-cincinnati-6531-winton-rd-960750643748
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About

Fast Food Restaurant
We serve up small batch, Cincinnati-style chili and fresh, hot 100% American beef burgers crafted by hand and made to order. Our chili is cooked in small batches to ensure the quality, flavor and texture are perfect, every time. And the burgers? Well, they really are from flat top grill heaven - juicy, perfectly cooked and even better when topped with our famous chili.

Location

Gold Star
6531 Winton Rd, Cincinnati, OH
45224, United States

Hours

Reviews

4.2
533 reviews
5 stars
306
4 stars
124
3 stars
51
2 stars
18
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rude behavior and poor management.

Food Quality

Food quality is generally appreciated, but there are complaints about incorrect orders and inconsistency in preparation.

Cleanliness

Most customers noted that the locations are clean and well-maintained, although some mentioned issues with food preparation areas.

Wait Times

Several reviews highlighted long wait times, particularly in the drive-thru, affecting overall customer satisfaction.

Pricing

Customers expressed concerns about rising prices and perceived value for money, with some feeling that the food does not justify the cost.
  • SW
    Sarah Williams
    Feb 18, 2026
    1.0
    Arrive at 9:13 pm to drive through. Wait for someone to take order as website states open until 10pm. Black woman comes out with trash bag. Then black man with braids with a white woman (who appeared to have smoked her whole life), white woman rudely states “we’re closed”. Absolutely no customer service skills. Pure laziness closing early? Possibly just wanted to smoke for the rest of the shift and get paid for it?
  • AG
    Ayanna Greer
    Jan 4, 2026
    1.0
    May my food wrong called back only to get a manager to hang up on me?Then, when I come into the location, both females at work at the time.Want to be combative?All I want is my food remade.I will never go to this location again.Horrible customer service and the black girl.Her attitude is horrific
  • DL
    David Lipps Lipps
    Nov 11, 2025
    5.0
    A big YEEEEEEE HAW
  • JM
    Joshua Malicote
    Oct 29, 2025
    5.0
    ⭐ Great clean place! I always enjoy eating here — you guys do an awesome job! We’d love the chance to keep your kitchen shining just as bright. Give us a call for a complimentary hood inspection and enjoy an exclusive 20% off your first year of service, plus 10% off your second year with a 2-year contract. We stand by our Customer Satisfaction Guarantee and our Promise to Pass Every Inspection! Let’s keep your kitchen spotless and inspection-ready all year long!
  • MT
    Michael Tedesco
    Oct 23, 2025
    5.0
    EXCELLENT SERVICE! GREAT FOOD!
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Frequently Asked Questions About Gold Star

What type of food does Gold Star specialize in?

Gold Star specializes in small batch, Cincinnati-style chili and fresh, hand-crafted 100% American beef burgers made to order.

What are the operating hours of Gold Star on weekdays?

Gold Star is open from 10:30 AM to 10:00 PM Monday through Friday.

Brand Certified Facts from Gold Star

Gold Star partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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