Business Details
About
Fast Food Restaurant
We serve up small batch, Cincinnati-style chili and fresh, hot 100% American beef burgers crafted by hand and made to order. Our chili is cooked in small batches to ensure the quality, flavor and texture are perfect, every time. And the burgers? Well, they really are from flat top grill heaven - juicy, perfectly cooked and even better when topped with our famous chili.
Location
Hours
Reviews
4.1
826 reviews
5 stars
456
4 stars
171
3 stars
85
2 stars
38
1 star
76
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently praised the friendly and attentive service, with specific mentions of staff members who provided excellent experiences.
Food Quality
The food is generally well-received, with many customers enjoying the chili, burgers, and fries, although some noted inconsistencies in portion sizes and preparation.
Cleanliness
The restaurant is often described as clean and well-maintained, contributing to a pleasant dining atmosphere.
Order Accuracy
Several reviews highlighted issues with order accuracy, including missing items and incorrect preparations, leading to customer dissatisfaction.
Drive-Thru Experience
The drive-thru service received mixed feedback, with some customers experiencing slow service and poor attitudes from staff.
- SPShani PYTNov 2, 20255.0Best food ever. I love the vegetarian chilli
- KOKeyira OldhamOct 30, 20251.0DO NOT EAT HERE!!!!!! I was eating my food and something felt off with taste. Hours later, I Threw up my food. Definitely was not sanitary.
- TNTim NagelOct 23, 20255.0You just don't have to go to this gold star at muddy creek and Glenway for the great chili, But also for the fantastic service that Alyssa provides. Outstanding job
- TSTheresa StoneOct 19, 20255.0First time in years I've had Gold Star. It's still excellent after all these years!
- JDJillian D.Oct 14, 20255.010/14/2025-Placed an online order for dinner on 09/30/2025, to be able to use the promos in the app. The drive-thru was extremely hectic. From what we could tell, the staff were cranking out orders as quickly as possible. The gentleman who handed us the order was prompt & courteous. Our meals were what we've come to know & love from Gold Star...Delish!
Frequently Asked Questions About Gold Star
What are the dine-in hours for Gold Star at 5791 Glenway Ave?
Gold Star's dine-in service is open daily from 10:00 AM to 10:00 PM.
What time does the drive-through close on Fridays and Saturdays at Gold Star?
On Fridays and Saturdays, the drive-through at Gold Star closes at midnight (12:00 AM).
Does Gold Star offer 100% American beef burgers?
Yes, Gold Star serves fresh, hot 100% American beef burgers crafted by hand and made to order.
How can I order Gold Star Chili online?
You can place your order online at https://order.goldstarchili.com/.
What payment options are accepted at Gold Star?
Gold Star accepts American Express, Android Pay, Apple Pay, Cash, Contactless Payments, Discover, MasterCard, Samsung Pay, and Visa.
Where is Gold Star located in Cincinnati?
Gold Star is located at 5791 Glenway Ave in the Western Hills neighborhood of Cincinnati, OH 45238.
What types of cuisine does Gold Star offer?
Gold Star offers Cincinnati-style chili, American fast food including chili and burgers, and also caters to vegetarian and vegan preferences.
Are there any medical centers near Gold Star in Cincinnati?
Yes, nearby medical centers include Medical Urgent Care and Tristate Vein Centers, which might be convenient if you're visiting the area for health services and want to grab a meal.
What nearby dining options are available around Gold Star on Glenway Ave?
Nearby dining options include Louis' Cajun Seafood, Happy's Pizza, Fusabowl Asian Restaurant, and The Official Happy's Pizza, offering a variety of cuisines if you want to explore food in the area.
Can I find banking services near Gold Star?
Yes, financial services nearby include Cheviot Savings Bank, Franklin Savings And Loan, and Summit Funding, useful if you need banking after enjoying a meal.