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Five Guys

4.4
(1389 reviews)

Business Details

(513) 752-1300
https://restaurants.fiveguys.com/830-eastgate-south-drive

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 830 Eastgate South Drive in Cincinnati is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
830 Eastgate South Drive, Cincinnati, OH
45245, United States

Hours

Reviews

4.4
1,389 reviews
5 stars
910
4 stars
288
3 stars
107
2 stars
41
1 star
43

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers consistently praised the burgers and fries for being delicious, fresh, and flavorful.

Pricing

Many reviews noted that the food is considered expensive, with some customers feeling the prices do not match the quality.

Service

The staff received positive feedback for being friendly and efficient, although there were occasional mentions of slow service or order inaccuracies.

Cleanliness

The restaurant was generally reported as clean, though a few reviews mentioned areas for improvement.
  • KF
    Kimber Ford
    Feb 17, 2026
    5.0
    I hadn't been to a five guys in like 15 years, the lady who took my order was so kind and funny and patient with me!
  • HS
    Hop Scotch
    Feb 16, 2026
    4.0
    Clean off the table tops. Sweep the floors and clean around the soda machine. And also where you get the ketchup and other condiments. Need to be cleaned.
  • DC
    Derick Coleman
    Feb 3, 2026
    5.0
    Great food, large portions. A little on the expensive side for a burger and fries, but this isnt just any burger! Its like a subway with all the toppings, except they aren't stingy!
  • BA
    Brian Anderson
    Feb 1, 2026
    1.0
    You ruined my lunch yesterday who makes a hamburger but forgets the meat on a burger. Do you have any quality control? I was robbed $18 for bread and veggies, terrible
  • SY
    Shawn Young
    Jan 14, 2026
    5.0
    I don’t think my palate is sophisticated enough to distinguish an “amazing” burger. I hear lots of people say that one place or another has the “best burgers ever,” but I’ve tried them all - and as long as the meat is real (because obviously I can differentiate between a real beef burger and some pre-formed patty full of fillers and preservatives), I have never been able say that one is the “best.” They’re all meat and toppings. HOWEVER… There are a lot of ways that a burger can be experienced, and Five Guys feels special. They have their system, and it works. It’s a tried and true menu with a handful of unchanging essentials served by a crew that’s proud of what they do. I like that they offer a lettuce wrapped “bunless” version, and the overly generous portion of Cajun Fries always hit the spot. Most of all, I like that I know what I’m getting, and that answer will be the same in five years.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

How many restaurants does Five Guys have?

As of January 2026, we have more than 1,900 locations in over 24 countries!

Brand Certified Facts from Five Guys

Five Guys partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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