Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 9578 Colerain Ave. in Cincinnati is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
1,006 reviews
5 stars
635
4 stars
215
3 stars
87
2 stars
26
1 star
43
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the burgers and fries for being delicious and fresh, though some reported issues with overcooked items and cleanliness.
Customer Service
Feedback on staff interactions was mixed; while many appreciated friendly service, several reviews highlighted rude behavior and poor communication.
Cleanliness
The restaurant's cleanliness received varied feedback, with some customers noting dirty tables and issues with hair in food, while others praised the overall cleanliness.
Pricing
Many customers felt the prices were high for the food offered, with some expressing dissatisfaction over the value for money.
Speed of Service
Most reviews indicated that service was fast, although there were instances of delays and incorrect orders reported.
- EGElijah Garland2 days ago5.0You could tell they had a LARGE influx of orders and they still made a great bag of burgers for me. One of the few “fast” food joints that still delivers quality food. Big fella on the grill was having a rough go but he still did his job really well.
- JCJacqueline CockrellNov 3, 20253.0Frnch fries are not warm
- ADAutumn DraperSep 30, 20251.0So I tried to call in my order and nobody answered the phone. They hardly EVER answer and no they don’t be busy. When I arrived there to place my order I received constant attitude from two Caucasian women. They were both extremely rude and my order was wrong. When I asked them to fix it nicely it, they showed major frustration. I was the only customer they had to assist and I think its unacceptable.
- JRJody RuehlSep 27, 20255.0I had the patty melt. So good!
- HWhenry WilliamsAug 29, 20255.0GREAT BURGER 🍔
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 9578 Colerain Ave. accept reservations?
No, this Five Guys location does not accept reservations.
What are the operating hours for Five Guys at 9578 Colerain Ave.?
Five Guys at 9578 Colerain Ave. is open daily from 11:00 AM to 10:00 PM for dine-in and from 11:00 AM to 9:30 PM for delivery.
Can I place an order for delivery or pickup at the Five Guys Colerain location?
Yes, you can place orders for delivery or in-store pickup through their online ordering system.
How can I customize my order at Five Guys?
Five Guys offers over 250,000 ways to customize your burger and more than 1,000 milkshake combinations, allowing you to personalize your meal to your taste.
Which payment methods are accepted at Five Guys on Colerain Ave.?
Five Guys accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Are there gluten-free options available at Five Guys?
Five Guys offers sandwiches without buns using wraps or bowls, but some items contain gluten and there is a risk of cross-contamination. Please consult their allergen information for details.
Is there a children's menu available at this Five Guys location?
Yes, this Five Guys location offers a children’s menu and welcomes children.
What nearby stores can I visit before or after dining at Five Guys on Colerain Ave.?
You can visit nearby places like Sleep Outfitters for retail shopping or GameStop for video games and entertainment before or after your meal at Five Guys.
Are there other burger restaurants near Five Guys at 9578 Colerain Ave.?
Yes, nearby burger and fast-food options include another Five Guys location and NASCAR Refuel Tenders and Burgers, providing alternatives for burger lovers in the area.
How can nearby points of interest like financial services or healthcare providers help during your visit to Five Guys?
If you have appointments nearby, such as at Huntington Bank or NovaCare Rehabilitation, you can conveniently grab a meal at Five Guys before or after your visit, making your trip more efficient.