Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!
Customer experiences with service are mixed, with many praising friendly staff but others reporting slow service and order inaccuracies.
Food Quality
While many customers enjoy the food, particularly the bagels, there are frequent complaints about incorrect orders and inconsistent preparation.
Cleanliness
Several reviews mention unsanitary conditions, particularly in the dining area and restrooms, which detracts from the overall experience.
Management Issues
There are concerns about management practices, including staff training and customer service responses, which have led to negative experiences for some customers.
PT
Philip Thoms
1 day ago
5.0
Great quick place to grab a delicious breakfast bagel sandwich. Staff is great especially Madyson!
JJ
JaiMax
2 days ago
5.0
Let me just start by saying that Connor and Noah are the best employees I have ever had the honor of being in the presence of. Their method of customer service made me feel like part of the Einstein family by just stepping foot into the place. Not to mention their elite food recommendations. Noah’s recommendation of the toasted chocolate chip bagel with plain cream cheese, along with Connor’s recommendation of the cold brew shake made for a meal fit only for a king. 5 stars all around the board. Shoutout to Noah and Connor.
EB
Ed Buttree
3 days ago
5.0
Great sandwiches. All nighter rocks. Trying the Nova Lox next time.
JM
Jaclyn McNutt
5 days ago
1.0
It’s my first time to an Einstein today. And I ordered 2 sandwiches for our lunch later. The chorizo sunrise (subbing out schmear for honey almond) and the avocado veg out (subbing out schmear for jalapeno salsa).
The mixed up the sub schmears and I didn’t get my chips.
I tried calling as we drove to a hike, but no one would pick up the phone.
How hard is it to get it wrong??!!
SR
Spencer Rosenberg
Feb 3, 2026
5.0
Had breakfast here with my baby! Very relaxing and extremely clean environment! The staff was super kind and the farmhouse bagel sandwich was amazing. The hash brown bites are not my favorite and the caramel macchiato needed a little extra ice, but they gave it to me no problem! Ended up with an extra cup for my baby to play with! Amazing experience.