Einstein Bros.® Bagels is your neighborhood bagel shop. We're proud to provide our guests with freshly baked bagels, breakfast sandwiches, coffee and much more. Visit an Einstein Bros. location near you today!
Customers generally praised the bagels and food quality, but there were complaints about incorrect orders and inconsistent preparation.
Service Issues
Many reviews highlighted slow service and disorganization, with some customers experiencing rude interactions from staff.
Staff Friendliness
While some customers reported friendly and helpful staff, others noted negative experiences with certain employees.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area and restrooms, impacting the overall experience.
Order Accuracy
A recurring issue was the failure to fulfill orders correctly, leading to customer dissatisfaction.
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Ronald
Nov 8, 2025
2.0
Mad house with the employees, nobody seemed to care it was taking 20 mins for drive thru orders, backed up in store and drive thru, long waiting for 2 bagels...
LL
Lisa Latham
Nov 4, 2025
5.0
I had Einstein Bagels delivered for lunch today. Gayle, is an awesome delivery driver! I find her to be prompt with her deliveries and I find her to have a pleasant personality! I look forward to Gayle delivering to me!
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Gary Martin
Nov 2, 2025
1.0
I ordered a bagel with mayo, ham, cheese, and bacon for $7.99. And what i got was absolutely horrible nothing about this bagel was worth $8 they forgot the mayo it had one very thin slice of ham on it. So I doubt I will go back. Also the service took 23min to get my food they have absolutely no organization. They are all over each other in the back trying to make orders. It was not even that busy maybe 8 customers were in the building at the time. I would of returned it for my money back, but I was allready on the road headed to work when I noticed. Here is a picture to go with the review
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Alani Garcia
Nov 1, 2025
3.0
I have always ordered through DoorDash, about 12 times now and I get the same thing each time. I don’t know who was having a rough day but I’m disappointed. Wrong bagel, little meat…I’m paying nearly $11 for bread at this point.
LB
Laurel Bennett
Oct 30, 2025
5.0
Ted makes the best drinks! This was my first time here. Coffee and food is amazing! Shout out to the whole staff everyone was so helpful, friendly and kind! Definitely going to come back.