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Dunkin'

3.5
(312 reviews)

Business Details

(513) 818-4001
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Cincinnati, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
850 Eastgate North Drive, Cincinnati, OH
45245, United States

Hours

Reviews

3.5
312 reviews
5 stars
148
4 stars
43
3 stars
24
2 stars
24
1 star
73

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Service Quality

While some reviews praised friendly staff, others noted rude behavior and poor customer service experiences.

Food Quality

Customers expressed dissatisfaction with the quality of food items, particularly donuts and sandwiches, often describing them as stale or poorly prepared.

Consistency

There were numerous mentions of inconsistent drink quality, particularly with coffee and cold brews, leading to customer frustration.

Cleanliness

Several reviews highlighted cleanliness issues within the store, including dirty bathrooms and unsanitary conditions.
  • RM
    Richard Marks
    Feb 8, 2026
    1.0
    I'm at Eastgate dunkin donuts. They have no glazed donuts ...10:30 AM Sunday morning. I've been here maybe 10 times since they opened this location , they'd never had any glazed donuts.
  • LT
    Lurry Taylor
    Jan 23, 2026
    1.0
    This is the worst Dunkin’ location
  • MB
    Michael Bartone
    Jan 11, 2026
    3.0
    I have never in the 10+ times of ordering doughnuts from this place gotten an order that is 100% accurate. Not once. This place had the absolute worst parking lot set up. There is no flow or direction to it. The staff is nice though but nice doesn't mean with it. They make McDonald's breakfast seem like a better idea
  • JS
    John Sand
    Jan 10, 2026
    1.0
    They should not clean the machines until after they close, because I couldn't get what I wanted
  • BJ
    brianna jeremiah
    Jan 3, 2026
    1.0
    this location used to be so good but now my coffee tastes different every time and its usually bad. i wouldn’t go here for accuracy

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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