Dunkin'

3.6
307 reviews
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Business Details

850 Eastgate North Drive, Cincinnati, OH
45245, United States
(513) 818-4001
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Cincinnati, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
850 Eastgate North Drive, Cincinnati, OH
45245, United States

Hours

Reviews

3.6
307 reviews
5 stars
147
4 stars
42
3 stars
24
2 stars
23
1 star
71

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences are inconsistent, with some staff being friendly and helpful while others are reported as rude or dismissive.

Order Accuracy

Many customers reported issues with incorrect orders, including wrong drinks and missing items, leading to frustration.

Food Quality

The quality of food items, particularly donuts and sandwiches, has been criticized for being stale, poorly prepared, or lacking in ingredients.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty bathrooms and unkempt dining areas.

Speed of Service

Customers frequently noted long wait times, especially during busy hours, which detracted from their overall experience.
  • MB
    Michael Bartone
    1 day ago
    3.0
    I have never in the 10+ times of ordering doughnuts from this place gotten an order that is 100% accurate. Not once. This place had the absolute worst parking lot set up. There is no flow or direction to it. The staff is nice though but nice doesn't mean with it. They make McDonald's breakfast seem like a better idea
  • JS
    John Sand
    2 days ago
    1.0
    They should not clean the machines until after they close, because I couldn't get what I wanted
  • BJ
    brianna jeremiah
    Jan 3, 2026
    1.0
    this location used to be so good but now my coffee tastes different every time and its usually bad. i wouldn’t go here for accuracy
  • RN
    Restaurant Rating Critic (Nyconnection)
    Dec 30, 2025
    5.0
    The women taking orders was very kind. Coffees made were great. A standard good service DD
  • DD
    Darlene
    Dec 19, 2025
    1.0
    I agree with other reviewers. This location used to be one of the best locations but in the past few months they are horrible. Coffee quality is bad. An order takes at least 15 min for them to fill. Employees are rude they yell at customers for asking where their order is. The employees have nailed the Gen Z stare because that’s what you get when you ask them a question. Management needs to figure out the problems but in the meantime take your business elsewhere unless your in the mood for high levels of aggravation.
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Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Cincinnati, OH?

Dunkin' in Cincinnati, OH is open Monday through Saturday from 4:00 AM to 8:00 PM, Tuesday to Thursday from 5:00 AM to 8:00 PM, and Sunday from 6:00 AM to 2:00 PM.

Does this Dunkin' location offer drive-thru service?

Yes, this Dunkin' location offers drive-thru service for convenient ordering and pickup.