Dunkin'

3.6
331 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Cincinnati, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5301 Ridge Ave, Cincinnati, OH
45213, United States

Hours

Reviews

3.6
331 reviews
5 stars
157
4 stars
47
3 stars
31
2 stars
19
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several specific complaints about individual employees' attitudes.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and a lack of attention to detail, leading to customer frustration.

Speed of Service

While some customers praised the quick service, many others experienced long wait times and slow responses from staff.

Food Quality

Several reviews mentioned unsatisfactory food quality, including stale donuts and improperly prepared items.

Cleanliness

Customers noted concerns about cleanliness, with reports of unsanitary conditions and unkempt staff.
  • HB
    Holly Brunner
    4 days ago
    5.0
    Refresher drinks was delicious!!!
  • AH
    A H
    5 days ago
    5.0
    Always friendly people in the morning, deeply appreciated. They already have my mobile order drink waiting out the window when I pull up. When there’s a line they move it fast.
  • SM
    Stevie Miller
    Nov 15, 2025
    1.0
    This is the worst dunkin in the area I come here every single morning, the last four times I have came- They have messed up my drink and the lady that works the front counter with the shorter hair is the rudest lady I have ever encountered in my entire life. It is the most unpleasant experience and nobody is willing to help.
  • SC
    Sarah Cull
    Oct 4, 2025
    5.0
    I love how fast they are.
  • YF
    Young Frenchy
    Oct 3, 2025
    1.0
    I have to speak to the owner about a big issue for a super loyal customer. And I’m sure the owner will be very mad about this issue.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Cincinnati, OH?

Dunkin' is open Monday to Saturday from 4:00 AM to 7:00 PM, and on Sunday from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' location provides delivery service and curbside pickup is not available but drive-thru and takeout options are offered.