Location.com logo
Brand Certified

Dunkin'

3.6
(344 reviews)

Business Details

5301 Ridge Ave, Cincinnati, OH
45213, United States
(513) 246-2031
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Cincinnati, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5301 Ridge Ave, Cincinnati, OH
45213, United States

Hours

Reviews

3.6
344 reviews
5 stars
162
4 stars
49
3 stars
32
2 stars
19
1 star
82

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers feeling ignored or treated poorly.

Order Accuracy

A significant number of customers reported issues with incorrect orders and poor attention to detail.

Cleanliness and Food Quality

Several customers mentioned unsanitary conditions and food that was not fresh or properly prepared.

Positive Experiences

Despite the negative feedback, some customers praised the friendly service from certain staff members and enjoyed the coffee and donuts.
  • TG
    Thee Sag Girl
    Feb 18, 2026
    3.0
    They are slow.. I don’t know if it’s the trainer or understaffing. They will pull u up for 1 item. Also don’t give receipts
  • BK
    bella kuykendall
    Jan 24, 2026
    5.0
    No matter the time of day or the day of the week - these workers are on their A-game. This is the best most consistent Dunkin I’ve been to. The workers are all so kind, and if you’ve been waiting for even just a few minutes they will ask you what you are waiting on and will bring it right out. Love this Dunkin and their amazing workers so much!
  • SD
    S A Davis
    Jan 3, 2026
    1.0
    I ordered two medium iced lattes with less ice, oat milk, sugar, and caramel swirl. The cashier rang it up as plain iced lattes—no customizations showing on the screen. When I politely asked why it didn’t reflect less ice or caramel, she snapped: “Less ice just means more milk, not more latte. A lot of y’all think it means extra coffee, but it doesn’t.” I was confused and asked what she meant—next thing I know, two other employees jumped in to argue and “explain” the same thing in a condescending, nasty tone. Totally uncalled for and rude for no reason. I immediately asked for a refund, got my money back, and left. I’ll never return to this location—it’s consistently a mess. Stick to other Dunkins if you want decent service.
  • MM
    Manndy
    Dec 31, 2025
    1.0
    I walked in to the manager yelling at the employees about trash, just rude. I would hate to work for her.. Second, the sandwich that i received should've never been served to anyone, not even a dog.. I basically paid 6 bucks and some change for a medium coffee, the manager took my food but issued NO refund... I was robbed by Dunkin Donuts on at 5301 Ridge Ave 45213 and the manager, needs not have any position of authority. She should be a regular employee and see if she likes to be yelled at like a child... I want my money back. O and they never gave me a receipt after my purchase.
  • MR
    Milagros Rios
    Dec 26, 2025
    1.0
    The staff treats customers terribly. I was there for over 10 minutes and no one came to help me, not even when I spoke to them. Another man arrived and they didn't attend to him either. It's like asking for free food, because they respond in a very rude and unfriendly way; they even make you feel uncomfortable.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: