Dunkin'

4.1
256 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Cincinnati, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
10809 Montgomery Rd, Cincinnati, OH
45242, United States

Hours

Reviews

4.1
256 reviews
5 stars
143
4 stars
56
3 stars
26
2 stars
11
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, with several specific employees recognized for their exceptional service.

Food Quality

While many enjoyed the fresh coffee and donuts, there were complaints about burnt items and inconsistent quality.

Cleanliness

Some reviews highlighted cleanliness, but there were also reports of unsanitary conditions, particularly regarding flies around the donuts.

Order Accuracy

Several customers experienced issues with incorrect orders, indicating a need for improvement in order accuracy.

Convenience

The location's convenience was appreciated, especially for quick stops, but access was noted as challenging due to traffic.
  • FB
    freddie benson
    Oct 12, 2025
    3.0
    Good food, sassy employees lol but yummy food
  • AD
    Andrea Dewey
    Oct 5, 2025
    5.0
    This review is a bit late (from September 12), but I wanted to make sure I gave kudos to three of the employees who went above and beyond. I ordered something that is no longer on the menu as it's the only doughnut I like, and instead of just telling me too bad, they prepared one for me!!!!! (it was simply a combination of two of their common ingredients) I was so happy and asked for the names so I could post a review. Carlie, Bailey, and Dave went above and beyond making sure I was able to enjoy my old fashioned with chocolate frosting since it has been taken from the menu. Thank you so much to the three of you! You made my morning. 😊
  • SS
    Sah Shy (Sasha)
    Sep 22, 2025
    5.0
    The cashier was quick and easy to converse with. He told me about the deals.
  • LT
    Liliya Tsay
    Aug 16, 2025
    5.0
    Great customer service! The lady at the drive through was very nice and patient with my order today, 8/16/2025 at 9:45am. Not sure what her name was but she deserves a recognition from management. She literally made my day! I have Dunkin within a walking distance from where I live, it’s on State Route 22 across from Meijer, but the staff there is awfully rude and slow, so I refuse to go there anymore. I’d rather drive 3 miles and get a great service with good coffee here! Kiddos to the staff at this location!
  • RR
    robert reilly
    Jul 10, 2025
    4.0
    Chain restaurant/gas station. It was clean and stocked easy to get in and out of

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' at 10809 Montgomery Rd in Cincinnati?

Dunkin' at 10809 Montgomery Rd is open Monday through Saturday from 4:00 AM to 7:00 PM, Tuesday through Thursday from 5:00 AM to 7:00 PM, and Sunday from 6:00 AM to 2:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.