Dunkin'

3.8
262 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Cincinnati, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
8051 Montgomery Rd, Cincinnati, OH
45236, United States

Hours

Reviews

3.8
262 reviews
5 stars
138
4 stars
42
3 stars
24
2 stars
12
1 star
46

What are people saying?

AI-generated from recent customer reviews

Service Quality

Service quality is inconsistent, with reports of both friendly and rude staff, and issues with order accuracy.

Product Quality

Customers frequently mention problems with food and drink quality, including incorrect orders and poorly made beverages.

Cleanliness

Some reviews highlight cleanliness issues, with reports of dirty counters and unsanitary conditions.

Customer Experience

Positive experiences are noted when staff are friendly and attentive, but many customers report negative interactions and poor service.

Management Issues

Several reviews indicate a lack of effective management, leading to disorganization and poor customer service.
  • SU
    skrite uh
    Sep 29, 2025
    1.0
    terrible .
  • DT
    Devin Thompson
    Sep 3, 2025
    3.0
    Coffee is great as always, both times ive went the cashier was mouthing off to a customer when someone got their order wrong. Id advise going to the one near kroger mall as ive had 0 issues there. This one is always extremely loud, busy, and overall terrible with service to customer relations
  • FD
    Fiona Drifmeyer
    Aug 2, 2025
    1.0
    Gave us the wrong drinks and add 66 grams for sugar in my French vanilla swl ice latte don't get it you will get sick Update: went there again today on 9/14/25. The worker gave a woman the wrong drink and she said "this is not my drink can you remake it please" the the worker snatched it from her said really rude stuff to her coworker and the slammed the drink back on the counter. Dunkin actually got my order correct but tasted weird.
  • AC
    Anarchydoll Nightshade (Claudmonster)
    Jul 29, 2025
    4.0
    Everytime I order my ice coffee it's different either its not enough milk or it's perfect. The service is just the same, either they are really nice or they just don't care enough to have a conversation. Really miss the only manager, she really made the place more lively.
  • MH
    Maren Howorka
    Jul 28, 2025
    5.0
    Visited Dunkin after a long ride, was greeted by Amy Scott at Dunkin in Shell Gas station. By far, the best Dunkin experience I have ever had. She was so warm and welcoming and made the best drinks ever.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 8051 Montgomery Rd, Cincinnati, OH?

Dunkin' is open Monday to Saturday from 5:00 AM to 5:00 PM, and Sunday from 6:00 AM to 2:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.