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Dunkin'

3.8
(267 reviews)

Business Details

(513) 745-0839
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Cincinnati, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
8051 Montgomery Rd, Cincinnati, OH
45236, United States

Hours

Reviews

3.8
267 reviews
5 stars
141
4 stars
43
3 stars
24
2 stars
12
1 star
47

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some experiencing friendly and efficient interactions while others faced rude behavior and long wait times.

Food Quality

Many reviews highlighted issues with food quality, including incorrect orders, burnt items, and unsatisfactory taste.

Cleanliness

Several customers noted cleanliness issues within the store, including dirty counters and sticky floors.

Customer Relations

There were multiple complaints about poor customer service, including rude staff and lack of responsiveness from management.

Coffee Consistency

Feedback indicated inconsistency in coffee preparation, with some customers receiving drinks that did not meet their expectations.
  • DB
    Devon Bryan
    5 days ago
    5.0
    Amy is an absolute angel and a sweetheart
  • BH
    Brian Hogaboom
    6 days ago
    1.0
    I ordered my food at 6:57 a.m. through the app, arrived at the store at 7:10 a.m. And I didn't walk out of the store until 7: 31am! My food was ready at 7:10 a.m. And it took them 21 minutes to make a small frozen hot chocolate. And that was with me asking them repeatedly for my drink. Now that my food was ice cold, they refused to remake my food. Not that I had time to wait 20 minutes for them to remake a hash, brown and avocado toast. The most amazing part was they had to audacity to get attitude with me that it took them 35 minutes to make a hash brown, avocado toast and small frozen chocolate.
  • AO
    Angel Oakes
    Dec 28, 2025
    5.0
    They never disappoint.
  • SU
    skrite uh
    Sep 29, 2025
    1.0
    terrible .
  • DT
    Devin Thompson
    Sep 3, 2025
    3.0
    Coffee is great as always, both times ive went the cashier was mouthing off to a customer when someone got their order wrong. Id advise going to the one near kroger mall as ive had 0 issues there. This one is always extremely loud, busy, and overall terrible with service to customer relations

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 8051 Montgomery Rd, Cincinnati, OH?

Dunkin' is open Monday to Saturday from 5:00 AM to 5:00 PM, and Sunday from 6:00 AM to 2:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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