Dunkin'

4.0
658 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Cincinnati, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
9760 Colerain Ave, Cincinnati, OH
45251, United States

Hours

Reviews

4.0
658 reviews
5 stars
355
4 stars
134
3 stars
60
2 stars
33
1 star
76

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly staff while others experienced rude behavior and long wait times.

Order Accuracy

Many reviews highlighted issues with incorrect orders and drinks not being made as requested, leading to customer frustration.

Cleanliness and Atmosphere

Feedback indicated a mix of experiences regarding cleanliness, with some praising the remodeled space while others noted unprofessional behavior from staff.

Product Quality

While some customers enjoyed the food and drinks, others reported stale donuts and unsatisfactory food preparation.

Staffing Issues

Several reviews mentioned understaffing leading to slow service and long wait times, particularly during peak hours.
  • IA
    Ikeysha Arnold
    Oct 11, 2025
    4.0
    Ordered online and did drive thru pickup. Drink was great with speedy service!!
  • BL
    Beatriz De León
    Sep 20, 2025
    5.0
    Me encanta el café ☕️
  • JK
    Jason Koors
    Aug 10, 2025
    5.0
    Always good
  • LL
    Lloyd
    Jul 29, 2025
    5.0
    We went and the location was having issues with their system but our visit was still fast and everyone was friendly and helpful
  • NN
    nalyd nosnhoj
    Jul 26, 2025
    1.0
    I've gotten used to my coffee being made different every time I go. I've gotten used to the revolving staff and every time I say my order they act like it's their first day on the job. I'm willing to accept you have shootings in your parking lot even. However.... WHAT DO YOU MEAN YOU ARE CASH ONLY?!?!? YOU JUST REMODELED!! WHAT COULD POSSIBLY BE WRONG!?!?

Frequently Asked Questions About Dunkin'

What are the operating hours of this Dunkin' location in Cincinnati, OH?

This Dunkin' location is open from 4:00 AM to 7:00 PM Monday through Saturday, and from 5:00 AM to 7:00 PM on Sundays.

Does this Dunkin' offer delivery and pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services.