Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Cincinnati, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Inconsistent Quality
Many reviews highlighted inconsistency in drink preparation and food quality, with several customers receiving incorrect or poorly made items.
Friendly Staff
Despite service issues, some customers praised specific employees for their friendliness and helpfulness.
Cleanliness and Atmosphere
The location received mixed feedback on cleanliness and atmosphere, with some noting improvements after remodeling, while others reported unprofessional behavior from staff.
Product Satisfaction
While some customers enjoyed the food and drinks, others expressed disappointment with specific items like donuts and bagels.
BB
beth
Jan 16, 2026
1.0
This location! No one ahead of me & I’m waiting almost 10 minutes without ANYONE coming to the window to even say….it will be a minute?!? Then, no ‘hey sorry for the wait’ . NOTHING?!? But here’s the thing….its Every. Single. Time!!! The 1st time I went through the drive through, the girl asked me if I want my change?!? Now, I’ve been in this industry longer than I care to admit. And NEVER! NERVER! Have I EVER! asked for a tip! I usually only get a coffee. My coffee was $3 + change. I gave her a $5. And she asked if I wanted my change?!? WTH? That took me aback to say the least. I ask you….why is it I can go to the Harrison location, a Kentucky location and actually many others….and not only are they fast and accurate but kind and courteous? Yet every single time I go to this location there is an issue? Every single time?!? The wait time is off the hook. I’m just done. Never again! I can go on, but I think I made my point . I’ll go out of my way for better service & attitudes. And it’s the closest to my mom’s….but I’m just done.
JB
Joe Bosley
Jan 8, 2026
2.0
Am I the only one that has the lid come off my super hot coffee when trying to drink it on the way to work and have to go home and change?? This isn't a one time thing. I'd say 50 percent of the time I get a lid that leaks or completely comes off.
Upon further inspection, the cups are creased or bent either from storage or the employees putting the lid on....
DD
Debra Davis
Jan 2, 2026
5.0
The service was great the food was 5 🌟!!!
GG
GT500 Mustang (GT500)
Dec 4, 2025
1.0
Overpriced
IA
Ikeysha Arnold
Oct 11, 2025
4.0
Ordered online and did drive thru pickup. Drink was great with speedy service!!