Dunkin'

4.2
433 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Cincinnati, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5431 N Bend Rd, Cincinnati, OH
45247, United States

Hours

Reviews

4.2
433 reviews
5 stars
267
4 stars
75
3 stars
33
2 stars
18
1 star
40

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service is inconsistent, with some staff being friendly and efficient while others display rudeness and lack of attention.

Order Accuracy

Many customers reported issues with incorrect orders and modifications not being honored, leading to frustration.

Food Quality

The quality of donuts and food items is often criticized, with reports of stale or poorly prepared items.

Drive-Thru Experience

The drive-thru service is frequently slow, with long wait times and issues with order fulfillment.

Management Issues

Concerns were raised about management behavior towards staff, affecting the overall atmosphere and service quality.
  • AS
    Amber Smith
    3 days ago
    2.0
    I just stopped by the North Bend location because I needed to pick me up. I ordered a medium caramel latte with oat milk extra hot and then I got a wrap with just hashbrowns and eggs. It was delicious. The food was high. I go to take a sip of my drink and it taste like possibly a latte with no No sweetener Because I really needed the caffeine And I don’t like the taste of it, and that means I have to stop at a gas station in order to sweeten it, which defeats the purpose of coming to Dunkin’ Donuts it’s also 4pm so they were NOT BUSY AT ALL
  • RB
    Ruth Ann BuckLey
    Dec 24, 2025
    5.0
    Always very friendly and polite
  • TN
    Tyler Noe
    Dec 7, 2025
    1.0
    Drive through needs work. Zero hospitality. Seems their day is ruined from serving customers. And a smashed croissant sandwich to top it off
  • DW
    Deanna Walker
    Nov 21, 2025
    1.0
    Gross, was a cup of ice mixed, tired to call no answer
  • JT
    judy thomas
    Nov 15, 2025
    5.0
    The young lady waiting on me accidently dropped the donut, which was the last of its kind, on the floor. She offered to buy me a different kind of donut because of it and pay out of her own pocket. Which was extremely sweet.

Frequently Asked Questions About Dunkin'

What are Dunkin's operating hours in Cincinnati, OH?

Dunkin' Cincinnati location is open 24 hours every day of the week.

What types of meals does Dunkin' serve at this location?

Dunkin' serves breakfast, lunch, and brunch meals.