Dunkin'

4.2
432 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Cincinnati, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5431 N Bend Rd, Cincinnati, OH
45247, United States

Hours

Reviews

4.2
432 reviews
5 stars
267
4 stars
75
3 stars
33
2 stars
17
1 star
40

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service is inconsistent, with some staff being friendly and efficient while others display rudeness and lack of attention.

Order Accuracy

Many customers reported issues with incorrect orders and modifications not being honored, leading to frustration.

Food Quality

The quality of donuts and food items is often criticized, with reports of stale or poorly prepared items.

Drive-Thru Experience

The drive-thru service is frequently slow, with long wait times and issues with order fulfillment.

Management Issues

Concerns were raised about management behavior towards staff, affecting the overall atmosphere and service quality.
  • RB
    Ruth Ann BuckLey
    Dec 24, 2025
    5.0
    Always very friendly and polite
  • TN
    Tyler Noe
    Dec 7, 2025
    1.0
    Drive through needs work. Zero hospitality. Seems their day is ruined from serving customers. And a smashed croissant sandwich to top it off
  • DW
    Deanna Walker
    Nov 21, 2025
    1.0
    Gross, was a cup of ice mixed, tired to call no answer
  • JT
    judy thomas
    Nov 15, 2025
    5.0
    The young lady waiting on me accidently dropped the donut, which was the last of its kind, on the floor. She offered to buy me a different kind of donut because of it and pay out of her own pocket. Which was extremely sweet.
  • TW
    The Kouture Way
    Nov 13, 2025
    5.0
    The young lady at the drive-thru window helped me find a new favorite drink, with a positive attitude. 11/13/2025. Thanks you made my day.

Frequently Asked Questions About Dunkin'

What are Dunkin's operating hours in Cincinnati, OH?

Dunkin' Cincinnati location is open 24 hours every day of the week.

What types of meals does Dunkin' serve at this location?

Dunkin' serves breakfast, lunch, and brunch meals.