Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Cincinnati, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customer service experiences are inconsistent, with some staff being friendly and efficient while others display rudeness and lack of professionalism.
Order Accuracy
Many customers reported issues with incorrect orders and modifications not being honored, leading to frustration.
Food Quality
The quality of food, especially donuts and sandwiches, is often criticized for being stale or poorly prepared.
Speed of Service
While some customers appreciate the quick service during busy times, others frequently experience long wait times, especially in the drive-thru.
Management Issues
Concerns were raised about management behavior towards staff, affecting the overall atmosphere and customer experience.
SW
Shelby Warneke
Feb 18, 2026
5.0
I don’t normally leave reviews, but I stop at a lot of Dunkin’s as I travel for work and they tend to blur together, but this location was the absolute best Dunkin I’ve ever visited. I stopped by 02/18 around 10ish and the entire staff was so sweet and fun. Amazing job to this store!
MP
Mr cool person Mr cool person
Feb 15, 2026
5.0
Good food
AS
Amber Smith
Jan 21, 2026
2.0
I just stopped by the North Bend location because I needed to pick me up. I ordered a medium caramel latte with oat milk extra hot and then I got a wrap with just hashbrowns and eggs. It was delicious. The food was high. I go to take a sip of my drink and it taste like possibly a latte with no No sweetener Because I really needed the caffeine And I don’t like the taste of it, and that means I have to stop at a gas station in order to sweeten it, which defeats the purpose of coming to Dunkin’ Donuts it’s also 4pm so they were NOT BUSY AT ALL
RB
Ruth Ann BuckLey
Dec 24, 2025
5.0
Always very friendly and polite
TN
Tyler Noe
Dec 7, 2025
1.0
Drive through needs work. Zero hospitality. Seems their day is ruined from serving customers. And a smashed croissant sandwich to top it off