Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Cincinnati, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Customer Service
Feedback on staff behavior was mixed, with some praising friendly service while others noted rudeness and poor management.
Cleanliness and Environment
Some reviews highlighted cleanliness and a pleasant atmosphere, while others mentioned issues like unpleasant odors and disorganization.
Speed of Service
Customers experienced inconsistent service speed, with some noting quick service while others faced long waits.
Parking and Accessibility
The parking lot and drive-thru access received criticism for being difficult and causing traffic issues.
SH
Stephano Henderson
Feb 13, 2026
5.0
They was pretty fast and very nice
PS
Paige Stewart-Dyer
Feb 13, 2026
5.0
I love this location! Every morning I feel a genuine sense of welcoming! They're always prompt and super friendly.
MB
Michael Beckman
Jan 31, 2026
1.0
Has consistent problems with the speaker system along with not putting in the correct orders and having to fix the orders with staff. have had multiple problems reminding them that my order was not fully filled before they push me out of the drive thru. Overall general bad attitude from not only the staff but also management. Incorrect orders happen and I understand but the way you respond to the correction says a lot about the management.
These have been multiple experiences I have had over the past year
Will be taking my business elsewhere unfortunately. This is not a good way to start morning and Cincinnati shouldn’t run on Dunkin.
SC
Stacy Cooper
Dec 25, 2025
1.0
I honestly cannot stand the smell that just seems to linger in the air in this Dunkins. It smells like a lot of Incense and oil. Made my stomach turn.
I only go to this Dunkins on Christmas due to It being the only one open and every year they mess up a very simple order..large Ice coffee with cream and sugar and I put the topping on. Large caramel frozen and a shot of espresso on the side. They mess up every time and then get mad at me and start acting like my money is just waste able.
The parking lot is hard to get in and out off. I will go one day out of the year and I'm going to go inside so they can understand my order.
CW
Cassandra Waller
Dec 8, 2025
1.0
I ordered a 25ct munchkin and got 10... I called over and over just got a recording. Things cost a lot already so I rather get what I paid for. I was already at work so couldn't go back. Horrible!
What are the operating hours of Dunkin' at 5991 Glenway Ave, Cincinnati, OH?
Dunkin' is open Monday to Friday from 5:00 AM to 8:00 PM, Saturday from 5:00 AM to 8:00 PM, and Sunday from 6:00 AM to 8:00 PM.
Does Dunkin' offer delivery and pickup services?
Yes, Dunkin' offers delivery and curbside pickup services for your convenience.
What special holiday drinks are currently available at Dunkin'?
You can enjoy the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher during the holiday season.
Can I order ahead from Dunkin' using a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both Apple App Store and Google Play Store.
What types of meals does Dunkin' serve?
Dunkin' serves breakfast, lunch, and brunch meals featuring coffee, espresso, breakfast sandwiches, donuts, and more.
Is there a drive-thru option at this Dunkin' location?
Yes, this Dunkin' location features a drive-thru for quick and convenient service.
Where is Dunkin' located in Cincinnati?
Dunkin' is located at 5991 Glenway Ave, Hamilton neighborhood, Cincinnati, OH 45238, at the corner of Werk Road.
What nearby food options are available around this Dunkin' location?
Nearby food options include Trotta's Pizza Drive Thru, Glenway Domino's, Domino's Pizza, and Chicken Salad Chick, offering a variety of pizza, fast food, and chicken dishes for after or before your Dunkin' visit.
Are there any nearby health or medical facilities close to Dunkin'?
Yes, Mercy Health Urgent Care, Western Hills, Dr. Timothy Kenkel & Associates optometrist, and The Recovery Center of Ohio are nearby, providing convenient access to medical services.
What shopping options are near Dunkin' on Glenway Ave?
Nearby shopping includes Western Hills Plaza shopping center, Mi Amore Clothing Co., Sears department store, Carter's children's clothing, and Lands' End retail stores, making it easy to combine shopping with your coffee break.
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