Business Details
2914 Vine St, Cincinnati, OH
45219, United States
Certified by Donatos Pizza • Feb 15, 2026
(513) 373-4304
Certified by Donatos Pizza • Feb 15, 2026
https://www.donatos.com
Certified by Donatos Pizza • Feb 15, 2026
About
Certified by Donatos Pizza • Feb 15, 2026
Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Location
Certified by Donatos Pizza • Feb 15, 2026
Hours
Certified by Donatos Pizza • Feb 15, 2026
Reviews
3.2
305 reviews
5 stars
123
4 stars
42
3 stars
24
2 stars
12
1 star
104
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff, unprofessional behavior, and unresolved complaints.
Order Issues
Many customers experienced problems with their orders, including missing items, incorrect orders, and long delivery times.
Food Quality
While some customers praised the pizza, many reported receiving cold or burnt food, leading to dissatisfaction.
Staff Behavior
Several reviews mentioned unprofessional and disrespectful behavior from staff, impacting the overall customer experience.
Delivery Problems
Frequent complaints about delayed deliveries and issues with the delivery service were noted, causing frustration among customers.
- SMSaundra MckaleNov 24, 20255.0Pepperoni pizza was amazing. the atmosphere was nice
- NHNight HawkSep 29, 20251.0Rude and unprofessional staff. They are yelling and screaming in front of the customers. Zero sanitation!!!
- KLKatie LawrenceAug 26, 20251.0Ordered thru Uber eats they sent me burnt food and wouldn't have a delivery sent out for free to make it right. Then hung up on me and told me via phone when I called back if I didn't want it burnt I should have asked for it to be cooked light. Seriously?!
- DNDavid NAIBEIJan 22, 20255.0Very good customer service. KC and Bella (workers there) were very understanding and helpful when my Roommate was in a stressful situation. Shout out to them !!
Frequently Asked Questions About Donatos Pizza
What makes Donatos Pizza unique compared to other pizza restaurants?
Donatos Pizza is renowned for its Edge to Edge® toppings on a crispy golden thin crust, offering full-flavored pizzas with toppings spread from edge to edge of the crust.
Where is Donatos Pizza located in Cincinnati?
Donatos Pizza is located at 2914 Vine St, Cincinnati, OH 45219, United States.
What are the operating hours of Donatos Pizza?
Donatos Pizza is open daily from 11:00 AM to midnight, including weekends, but is closed on the holiday November 27, 2025.
Does Donatos Pizza offer delivery and pickup services?
Yes, Donatos Pizza offers in-store pickup, delivery, and same-day delivery services for customer convenience.
Which payment options are accepted at Donatos Pizza?
Donatos Pizza accepts American Express, Cash, Discover, MasterCard, and Visa as payment options.
How can I order pizza from Donatos Pizza online?
You can order online via their website at https://www.donatos.com or through the Donatos Pizza app available on both Apple App Store and Google Play Store.
What types of food products does Donatos Pizza offer?
Donatos Pizza offers pizza, oven-baked subs, desserts, and appetizers, specializing in pepperoni and thin crust pizzas.
Are there other nearby pizza restaurants if I want to try different options?
Yes, nearby you can find Donatos Clifton, another Donatos Pizza location with a salad bar, and Domino's, a fast-food pizza restaurant for alternative pizza choices.
What local dessert places are near Donatos Pizza where I could get sweets?
Close to Donatos Pizza, you can visit The Sweet Place, which is a bakery and ice cream shop, and Davis Cookie Collection, a bakery known for delicious treats.
What accommodations are available near Donatos Pizza for visitors?
Nearby accommodations include Hilton, Hampton Inn and Suites Cincinnati-Uptown, and Hampton Inn By Hilton Cincinnati, all offering comfortable lodging options.
Brand Certified Facts from Donatos Pizza
Donatos Pizza partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 15, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website