Business Details
About
Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
3.2
715 reviews
5 stars
268
4 stars
106
3 stars
69
2 stars
49
1 star
223
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times for orders, both for delivery and pickup, often exceeding the estimated times.
Order Accuracy
Many reviews highlighted problems with incorrect orders, missing items, and poor communication regarding order status.
Food Quality
While some customers praised the taste of the pizza, others complained about cold, undercooked, or poorly prepared food.
Customer Service
Several reviews mentioned rude or unhelpful staff, particularly in handling complaints or issues with orders.
Management Concerns
Frequent mentions of poor management practices and overall mismanagement of the restaurant were noted, leading to a negative customer experience.
- KPKelley PersonsJan 1, 20265.0I come to this location because I work close, The manager is nice, my discount I had didn’t work on the app but she still gave it to me when I got to the store. My pizza is always fresh and the pepperoni is perfectly crispy around the edges.
- EBelena bishopDec 26, 20252.0The doors were locked so I ordered online, although the app didn't apply my discount... I waited over an hour in a drive through for lukewarm food, and still had to pull forward once I got to the window and wait another 20 minutes... It was a mad house
- ABalicia bentonDec 24, 20251.0The manager thar worked on Christmas eve before closing was nasty, cursing the whole time she was working on the back. She never came to help the new girl. She was very helpful to certain customers who was not black She instantly got nasty with a black person. People was waiting on their orders for over an hour .
- CGCarlton GloverDec 13, 20255.0With only two employees working during a snowstorm they provided top notch service.
- ATAeriana ToneyDec 12, 20251.0I never understood how hard it could be for a PIZZA place to thoroughly cook a simple cheese pizza, yet this location never fails to disappoint. Raw, undercooked pizza during a non-busy time slot. Washing my hands of Finneytown Donatos.
Frequently Asked Questions About Donatos Pizza
What type of pizza is Donatos Pizza famous for?
Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust.
What are the operating hours of Donatos Pizza on weekdays?
Donatos Pizza is open from 11:00 AM to 11:00 PM Monday through Thursday and until midnight on Friday.
Does Donatos Pizza offer delivery and pickup services?
Yes, Donatos Pizza offers in-store pickup, delivery, and same-day delivery services.
What payment options are accepted at Donatos Pizza?
Donatos Pizza accepts American Express, Cash, Discover, Mastercard, and Visa.
Where is Donatos Pizza located?
Donatos Pizza is located at 8484 Winton Road, Cincinnati, OH 45231, USA.
Can I order Donatos Pizza online or via a mobile app?
Yes, you can order online at https://www.donatos.com or via their mobile apps available on Apple App Store and Google Play.
Are there any nearby medical centers or urgent care facilities near Donatos Pizza?
Yes, CareFirst Urgent Care is nearby, which is helpful in case of any emergencies during your visit.
What are some nearby dining options other than Donatos Pizza?
Nearby dining options include KFC for fast food chicken dishes and City Barbeque offering barbecue cuisine.
Is there a bank or ATM near Donatos Pizza for convenient cash access?
Yes, Bank of America ATMs and Financial Centers are located near Donatos Pizza for your banking needs.
Does Donatos Pizza provide any special deals or featured items?
Donatos offers a special deal where you can add a side for just $5. More details can be found on their website.