Donatos Pizza

3.2
710 reviews
Gotta love more™.

About

Pizza RestaurantRestaurant Delivery ServiceTake Out Restaurant
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Donatos Pizza
8484 Winton Road, Cincinnati, OH
45231, United States

Hours

Reviews

3.2
710 reviews
5 stars
267
4 stars
105
3 stars
70
2 stars
47
1 star
221

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times for both delivery and pickup, with many orders arriving late or incorrect.

Food Quality

While some customers praised the taste of the pizza, many others complained about cold, burnt, or poorly made food.

Customer Service

Several reviews highlighted poor customer service, including rude staff and unhelpful management.

Order Accuracy

A significant number of customers experienced issues with incorrect orders, missing items, or items not prepared as requested.

Cleanliness

Multiple reviews mentioned unsanitary conditions, including dirty tables and poor hygiene practices among staff.
  • VH
    Virginia Hering
    Nov 16, 2025
    1.0
    This is the worst pizza experience EVER!!! No lights on when we arrived. Sent us out with the wrong order.
  • GA
    Garry Artis
    Nov 6, 2025
    2.0
    Wish I would have try a different pizzeria
  • DD
    Deb
    Oct 15, 2025
    1.0
    i didn’t get my 2liter pepsi and 2liter true leaf sweet tea. driver said he would be back in 5 minutes. that was over an hour ago. now it says y’all are closed. we order from you alot. very disappointed customer
  • BV
    Brandon Vanover
    Oct 10, 2025
    1.0
    Absolute joke. I said the last time (about 3 years ago) I would never come back. Thought maybe they cleaned up their act.... if anything it's gotten worse. Save your money, but most importantly your time.... you're going to wait far longer than what the website tells you. Can't believe this location is even in business.
  • SS
    SB
    Oct 10, 2025
    2.0
    Ordered for 1st time ever. Ordered traditional crust but came home with thin. Ordered spinach because co bragged how good it was. Spinach and pizza burnt. The workers were really nice but don't think I'll be back. At least at this location.

Frequently Asked Questions About Donatos Pizza

What type of pizza is Donatos Pizza famous for?

Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust.

What are the operating hours of Donatos Pizza on weekdays?

Donatos Pizza is open from 11:00 AM to 11:00 PM Monday through Thursday and until midnight on Friday.