Business Details
About
Ice Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.
Details
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.7
229 reviews
5 stars
103
4 stars
46
3 stars
24
2 stars
17
1 star
39
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple customers reported unsanitary conditions, including filthy bathrooms and dirty dining areas.
Service Quality
There were numerous complaints about rude and unprofessional staff, with some customers feeling disrespected.
Product Consistency
Customers expressed dissatisfaction with the inconsistency in food preparation, particularly with toppings in Blizzards and overall food quality.
Positive Experiences
Despite the negative feedback, some customers praised the fast service and friendly staff, highlighting enjoyable ice cream treats.
- SSScott SneedDec 9, 20251.0Does not want to honor DQ coupons. Try other DQs they still take DQ coupons.
- EZErica ZaretskyDec 1, 20251.0Wouldn’t take a coupon directly from DQ app. Barely put any topping in the ice cream and when we brought it up he told us we had to pay $3 for a “second” scope. Really disappointed since I’ve frequented the store for years. Don’t know if there’s new ownership or what happened but it’s really gone down hill. Will not be returning.
- SSSunny SunnySep 20, 20251.0I wish I could give this DQ zero stars. The bathroom was disgusting, filthy, nasty old faucet, paper towels overflowing the garbage can. Nasty, nasty, nasty. We decided to NOT eat here after going to wash our hands. We wouldn’t even let our dogs eat here. Go check out the bathroom BEFORE ordering and paying.
- SFStandish FortinSep 13, 20251.0Fruit flies flying around and crawling on almost every surface; and the toilet was the worst I have ever seen for an open restaurant. They just do not care about cleanliness, and wonder if the health department has ever visited?
- RHRon HSep 10, 20255.0Consistently great soft serve items made quickly and as ordered. If something is not quite right, let Vinay know and he will make it right because he understands that it’s not just about customer satisfaction but about customer delight.
Frequently Asked Questions About Dairy Queen (Treat)
What type of treats does Dairy Queen (Treat) in Cincinnati offer?
Dairy Queen (Treat) offers soft-serve ice cream, signature shakes, Blizzard® Treats, and frozen novelties.
What are the operating hours for Dairy Queen (Treat) on weekdays?
Dairy Queen (Treat) is open from 10:00 AM to 10:00 PM Monday through Friday.
Is Dairy Queen (Treat) family-friendly and suitable for children?
Yes, Dairy Queen (Treat) welcomes families and children, providing booster seats and a kid-friendly environment.
Does Dairy Queen (Treat) in Cincinnati provide seating and restroom facilities?
Yes, the location offers seating, outdoor seating, and restroom facilities for customer convenience.
Can I order Dairy Queen (Treat) products online for pickup?
Yes, you can order online for pickup via their order URL on the Dairy Queen website.
Are there any mobile deals or rewards available at Dairy Queen (Treat)?
Yes, Dairy Queen offers mobile deals and rewards through their app, which can be downloaded for exclusive offers.
Where is Dairy Queen (Treat) located in Cincinnati?
It is located at 11420 Montgomery Rd, Cincinnati, OH 45249-2362, USA.
What nearby places can I visit after enjoying a treat at Dairy Queen (Treat)?
Nearby places include Destiny Nail Salon for nail care, Bangkok Express-Montgomery Rd for Asian cuisine, and Marina's International Deli for deli options.
Are there nearby restaurants close to Dairy Queen (Treat) where I can have a full meal?
Yes, nearby restaurants include Falafel House Harper's Point for Middle Eastern food, Koi Hibachi & Sushi, and Which Wich Cincinnati - Harper’s Station for sandwiches.
If I need a quick snack or gas, where can I stop near Dairy Queen (Treat)?
You can visit the Shell gas station nearby, which also offers convenience store items and groceries.