Customers frequently reported inconsistent and poor service, including long wait times, incorrect orders, and rude staff interactions.
Food Quality
While many enjoyed the food, there were complaints about cold fries, incorrect orders, and overall food quality being hit or miss.
Ice Cream Praise
The ice cream, particularly the blizzards, received positive feedback for taste and variety, with many customers expressing satisfaction.
Cleanliness
The establishment was noted for being clean and well-maintained, contributing positively to the dining experience.
Staff Friendliness
Some reviews highlighted friendly and helpful staff, although this was inconsistent across different visits.
JL
Jacob Lynch
Nov 15, 2025
1.0
Incorrect order, very stingy with toppings.
RH
R. Scott Halcomb
Oct 23, 2025
5.0
Ice cream at the drive through
MK
Mike Keith
Oct 14, 2025
2.0
Stopped in got a honey Bbq meal then said they were out of pop. Never know a resterant to run out of pop and my BBQ Chicken wasn’t very hot I’m a regular customer but was disappointed.
AM
Anasia Mitchell
Oct 13, 2025
2.0
I asked for an Oreo brownie cup add strawberries, which we could tell as we were ordering seemed to have caused some confusion. As we sit at the window we see when it’s first made it didn’t have strawberries so they just threw them on top. Disappointing they weren’t mixed in.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours for Dairy Queen Grill & Chill at 3545 Springdale Rd, Cincinnati?
Dairy Queen Grill & Chill at 3545 Springdale Rd, Cincinnati, is open daily from 10:30 AM to 10:30 PM.
What food specialties can I expect at Dairy Queen Grill & Chill in Cincinnati?
They specialize in Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, soft-serve ice cream cones, shakes & malts, and DQCakes.com.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, this location features a drive-thru service for convenient ordering and pickup.
Is the Dairy Queen at 3545 Springdale Rd family-friendly and accessible?
Yes, it is family-friendly, offers booster seats and high chairs, has restroom facilities, outdoor seating, and is wheelchair accessible.
Can I order food online or via a mobile app from this Dairy Queen location?
Yes, you can place orders online at their website and download their app for exclusive mobile deals and mobile ordering rewards.
What is the address and contact number for Dairy Queen Grill & Chill in Cincinnati?
The address is 3545 Springdale Rd, Cincinnati, OH 45251. The phone number is +1 513-996-0132.
What nearby health and medical services are close to Dairy Queen Grill & Chill at Springdale Rd?
Nearby health services include United Hearts Health Care, Beyond Limits Rehabilitation, Plush Massage and Spa, Beyond Limits Medical Center, and Pooja Misra, DDS.
Are there any nearby beauty and spa salons close to Dairy Queen Grill & Chill in Cincinnati?
Yes, Victoria's Nails, Cleopatra Nails, Plush Massage and Spa, KOALD Beauty Spa, 513 Barber Shop, and JW Hair and Nail Salon are all nearby options for beauty and spa services.
What nearby dining options are available around Dairy Queen Grill & Chill on Springdale Rd?
Nearby dining includes another Dairy Queen, P & S Family Diner, CiCi's Pizza, and P&S Restaurant for varied meal choices.
How can the nearby places help me plan my visit to Dairy Queen Grill & Chill?
You can visit nearby places like United Hearts Health Care or Plush Massage and Spa for wellness, or enjoy a meal at P & S Family Diner and then stop by Dairy Queen for dessert; the proximity of these places makes it convenient to combine errands with a food or treat break.