Dairy Queen Grill & Chill

4.2
331 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
3545 Springdale Rd, Cincinnati, OH
45251, United States

Hours

Reviews

4.2
331 reviews
5 stars
215
4 stars
52
3 stars
19
2 stars
14
1 star
31

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported inconsistent and poor service, including long wait times, incorrect orders, and rude staff interactions.

Food Quality

While many enjoyed the food, there were complaints about cold fries, incorrect orders, and overall food quality being hit or miss.

Ice Cream Praise

The ice cream, particularly the blizzards, received positive feedback for taste and variety, with many customers expressing satisfaction.

Cleanliness

The establishment was noted for being clean and well-maintained, contributing positively to the dining experience.

Staff Friendliness

Some reviews highlighted friendly and helpful staff, although this was inconsistent across different visits.
  • JL
    Jacob Lynch
    Nov 15, 2025
    1.0
    Incorrect order, very stingy with toppings.
  • RH
    R. Scott Halcomb
    Oct 23, 2025
    5.0
    Ice cream at the drive through
  • MK
    Mike Keith
    Oct 14, 2025
    2.0
    Stopped in got a honey Bbq meal then said they were out of pop. Never know a resterant to run out of pop and my BBQ Chicken wasn’t very hot I’m a regular customer but was disappointed.
  • AM
    Anasia Mitchell
    Oct 13, 2025
    2.0
    I asked for an Oreo brownie cup add strawberries, which we could tell as we were ordering seemed to have caused some confusion. As we sit at the window we see when it’s first made it didn’t have strawberries so they just threw them on top. Disappointing they weren’t mixed in.
  • BW
    Bobby White
    Oct 9, 2025
    5.0
    Flame thrower was the bomb!

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours for Dairy Queen Grill & Chill at 3545 Springdale Rd, Cincinnati?

Dairy Queen Grill & Chill at 3545 Springdale Rd, Cincinnati, is open daily from 10:30 AM to 10:30 PM.

What food specialties can I expect at Dairy Queen Grill & Chill in Cincinnati?

They specialize in Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, soft-serve ice cream cones, shakes & malts, and DQCakes.com.