Dairy Queen Grill & Chill

4.2
333 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
3545 Springdale Rd, Cincinnati, OH
45251, United States

Hours

Reviews

4.2
333 reviews
5 stars
216
4 stars
52
3 stars
19
2 stars
14
1 star
32

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are inconsistent, with reports of friendly staff but also instances of rudeness and disorganization.

Food Quality

While many customers enjoy the food, there are frequent complaints about cold or incorrect orders, and some items not meeting expectations.

Cleanliness

The restaurant is generally noted for being clean and well-maintained, contributing positively to the dining experience.

Order Accuracy

There are numerous complaints regarding incorrect orders and missing items, indicating a need for improvement in order accuracy.

Drive-Thru Experience

The drive-thru service is often praised for speed, but there are also reports of long waits and poor communication.
  • CF
    Carl Finken
    Dec 23, 2025
    5.0
    Clean, friendly, and they will oblige your special requests making the sundae, shakes and blizzards!
  • JL
    Jacob Lynch
    Nov 15, 2025
    1.0
    Incorrect order, very stingy with toppings.
  • RH
    R. Scott Halcomb
    Oct 23, 2025
    5.0
    Ice cream at the drive through
  • MK
    Mike Keith
    Oct 14, 2025
    2.0
    Stopped in got a honey Bbq meal then said they were out of pop. Never know a resterant to run out of pop and my BBQ Chicken wasn’t very hot I’m a regular customer but was disappointed.
  • AM
    Anasia Mitchell
    Oct 13, 2025
    2.0
    I asked for an Oreo brownie cup add strawberries, which we could tell as we were ordering seemed to have caused some confusion. As we sit at the window we see when it’s first made it didn’t have strawberries so they just threw them on top. Disappointing they weren’t mixed in.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours for Dairy Queen Grill & Chill at 3545 Springdale Rd, Cincinnati?

Dairy Queen Grill & Chill at 3545 Springdale Rd, Cincinnati, is open daily from 10:30 AM to 10:30 PM.

What food specialties can I expect at Dairy Queen Grill & Chill in Cincinnati?

They specialize in Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, soft-serve ice cream cones, shakes & malts, and DQCakes.com.