Brand Certified
Chipotle Mexican Grill
2.8(385 reviews)
Certified by Chipotle Mexican Grill • Feb 22, 2026
Business Details
4820 Ridge Ave, Cincinnati, OH
45209, United States
Certified by Chipotle Mexican Grill • Feb 22, 2026
(513) 898-9029
Certified by Chipotle Mexican Grill • Feb 22, 2026
https://locations.chipotle.com/oh/cincinnati/4820-ridge-ave?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=4226
Certified by Chipotle Mexican Grill • Feb 22, 2026
About
Certified by Chipotle Mexican Grill • Feb 22, 2026
Mexican Restaurant
Chipotle Oakley Station is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Feb 22, 2026
Hours
Certified by Chipotle Mexican Grill • Feb 22, 2026
Reviews
2.8
385 reviews
5 stars
119
4 stars
38
3 stars
33
2 stars
35
1 star
160
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food quality, including undercooked rice, incorrect orders, and poor meat quality.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and unhelpful management.
Ingredient Availability
Numerous customers noted that the location often runs out of key ingredients, leading to dissatisfaction with their orders.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty counters and overflowing trash.
Inconsistent Experience
Customers experienced a wide range of service quality, with some praising the food and staff while others reported terrible experiences.
- WWWhitney WilliamsFeb 7, 20261.0I usually like this location but today the grill master blew his nose and just grabbed gloves after. The other worker distracted the cashier from putting the chips I ordered in my bag to rush the next order before I was even done. And then it ended up being some kind of stick in the rice.... Had an attitude that I asked for a refund. Never again!
- RMRob ManzJan 23, 20265.0This is by far the best Chipotle location in the northeast Cincinnati area. The former manager John kept this place in tip-top shape, hopefully whoever takes over can continue that trend. The staff is super polite and serving sizes are always at least acceptable, sometimes even generous. The Kenwood location is always a disgusting mess with horrible service, while the Hyde Park location is almost nearly as bad. My only critique is the lack of parking.
- MMMunchingPickleJan 22, 20261.0Just spent 2 hours waiting in line just to get my food cold and the portions were not even the size of a normal bowl and I ordered extra everything. Worst management I’ve ever witnessed I could have ran it better without knowing how it works . They need replaced .
- HWHannah WheatJan 17, 20265.0I never leave reviews but this was the best bowl I’ve had from a Chipotle in a while. I ordered ToGo and whoever made my food actually gave me extra of what I requested. 10/10. Was I super hungry and it just tasted amazing? Maybe. But definitely was not disappointed.
- DPDena R. PattersonJan 16, 20265.0This Chipotle on Ridge is why I keep going to Chipotle. They are all not the same. However this one was on point with Food and Service. WHOEVER made the guacamole on 15-January-2026! You did an exceptional job Full of flavors 😋
Brand Certified Facts from Chipotle Mexican Grill
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Certified February 22, 2026Yext Knowledge Graph
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