Business Details
About
Mexican Restaurant
Chipotle Oakley Station is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.8
369 reviews
5 stars
109
4 stars
37
3 stars
33
2 stars
34
1 star
156
What are people saying?
AI-generated from recent customer reviews
Ingredient Availability
Customers frequently reported that the location was out of key ingredients like cheese, rice, and proteins, often leading to dissatisfaction.
Customer Service
Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional, particularly during busy hours.
Food Quality
Many reviews highlighted issues with food quality, including poorly cooked rice, incorrect orders, and skimpy portions.
Cleanliness
Numerous customers noted that the restaurant was often dirty, with overflowing trash and unkempt dining areas.
Management Issues
Several reviews pointed to poor management practices, including inadequate staffing during peak hours and lack of inventory management.
- BBbrianna BrooksNov 10, 20255.0Food is amazing gives good portions and service is great Everything be so fresh
- CMCarl MillerOct 9, 20255.0I ordered To-Go and they hooked us up. These are some of the best bowls I've ever gotten at any Chipotle. Sometimes the ratios and quantity are off but I'll come back to this location over others after this.
- SWSarah WykoffSep 4, 20251.0The women who I assume is the manager, made an announcement to the seven people waiting in line “we are out of cheese ya’ll” “ and because of all of ya’ll I can get the cheese now, so if you want to wait I don’t know how long it will take” As a person who works in the service industry, her attitude & demeanor was appalling. The issue wasn’t that they were out of something, it was how it was handled and delivered to customers waiting. Myself and 3 others walked out. A busy night of customers coming in was an inconvenience to her job.
- BBBen BangertAug 26, 20255.0Very friendly staff
- AAAleeshaAug 19, 20251.0Ordered my food for pickup at 7. They made it a 1pm then threw it away.. or ate it.. because it was not picked up on time.. at 7. Pm. Evening. They mad that im disappointed in them
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Oakley Station offer?
Chipotle Mexican Grill offers customizable Mexican food such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
What are the operating hours of Chipotle Mexican Grill at Oakley Station?
Chipotle is open daily from 10:45 AM to 11:00 PM.
How can I order food online from Chipotle Mexican Grill Oakley Station?
You can order online through the official Chipotle ordering website or their app using the provided links.
Where is Chipotle Mexican Grill located in Cincinnati?
It is located at 4820 Ridge Ave, Hamilton, Cincinnati, OH 45209, USA, in the Oakley Station area.
Does Chipotle Mexican Grill at Oakley Station have any rewards program?
Yes, you can sign up for Chipotle Rewards to receive exclusive offers and earn free food.
What are some nearby places I can visit around Chipotle Mexican Grill in Oakley Station?
Nearby places include Aspen Dental - Cincinnati, Envy Tan, Salon Apothecary, Monarch Tattoo Company, and Biggby Coffee Oakley, among others.
Are there fitness options near Chipotle Mexican Grill in Oakley Station?
Yes, Revolution Fitness gym is conveniently located nearby for your workout needs.
Which nearby places can help pet owners visiting Chipotle Mexican Grill Oakley Station?
Nearby pet services include Carey Animal Hospital, Banfield Pet Hospital, and PetSmart, which are great options for pet care and supplies.
Are there other dining options near Chipotle Mexican Grill in Oakley Station?
Yes, nearby eateries include MOD Pizza and Steak 'n Shake for additional food choices.
How can I connect with Chipotle Mexican Grill online?
You can follow Chipotle on social media platforms including LinkedIn, Pinterest, YouTube, Facebook, Instagram, and Twitter using their official handles and URLs.