Chipotle Mexican Grill

2.5
219 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.
Get DirectionsCallWebsite

Business Details

3639 W Fork Rd, Cincinnati, OH
45247, United States
(513) 656-5589
https://www.chipotle.com
GoogleFacebookInstagramTwitterLinkedInPinterest

About

Mexican Restaurant
Chipotle Monfort Heights is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
3639 W Fork Rd, Cincinnati, OH
45247, United States

Hours

Reviews

2.5
219 reviews
5 stars
66
4 stars
10
3 stars
13
2 stars
16
1 star
114

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported issues with food quality, including cold meals, small portions, and ingredients tasting off or old.

Service Issues

Many reviews highlighted poor customer service, including rude staff, slow service, and frequent mistakes with orders.

Ingredient Availability

Customers consistently noted that the location is often out of key ingredients like cheese, rice, and guacamole, leading to dissatisfaction.

Cleanliness

The dining area and overall cleanliness of the restaurant received negative feedback, with reports of dirty tables and trash in the parking lot.

Positive Staff Experiences

Despite the negative feedback, some customers praised individual staff members for their friendliness and efficiency.
  • WC
    Walley Coronado
    2 days ago
    5.0
    Uno de las tiendas que yo visité está mejor que los demás, aunque si necesita más coordinación, entre empleados
  • LW
    Landon Wilson
    3 days ago
    1.0
    Worst chipotle that exists, constantly out of ingredients, online orders are rarely correct and usually have tiny portions at best.
  • TS
    Tim Spegal
    Nov 11, 2025
    3.0
    The rice was hard and crunchy. What a shame it was a to go order vs me eating it there or I would have had them make me a new one. Money not well spent
  • RR
    Roger
    Oct 25, 2025
    2.0
    Ordered an organic lemonade, and got cheap Minute Maid lemonade instead. It’s dumb it doesn’t show people who make our order, what beverage selection we made, and it just shows the size of the drink according to an employee. Same size and same price but it’s disappointing when you order something and you get something completely different. I know it’s not the Minute Maid I ordered because there was also an option for an organic watermelon limeade which I didn’t see that option on the drink dispenser. It’s dumb but it really ruins one’s night expecting nice tasting organic lemonade to chemical flavored trash. The fancy steak is tender but only after you chew around 70% of fat to get to any actual meat.
  • TB
    Travis Brandner
    Oct 24, 2025
    1.0
    Line out the door, no staff making food, everyone moving slow. Why is the staff not making our food?
Read more reviews on Google

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Monfort Heights serve?

Chipotle offers customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the opening hours for Chipotle Mexican Grill at 3639 W Fork Rd in Cincinnati?

Chipotle is open every day from 10:45 AM to 11:00 PM.