Brand Certified
Chipotle Mexican Grill
2.5(230 reviews)
Certified by Chipotle Mexican Grill • Feb 22, 2026
Business Details
3639 W Fork Rd, Cincinnati, OH
45247, United States
Certified by Chipotle Mexican Grill • Feb 22, 2026
(513) 656-5589
Certified by Chipotle Mexican Grill • Feb 22, 2026
https://locations.chipotle.com/oh/cincinnati/3639-w-fork-rd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=4507
Certified by Chipotle Mexican Grill • Feb 22, 2026
About
Certified by Chipotle Mexican Grill • Feb 22, 2026
Mexican Restaurant
Chipotle Monfort Heights is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Feb 22, 2026
Hours
Certified by Chipotle Mexican Grill • Feb 22, 2026
Reviews
2.5
230 reviews
5 stars
69
4 stars
10
3 stars
13
2 stars
19
1 star
119
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported issues with food quality, including raw chicken, old-tasting ingredients, and small portion sizes.
Service Issues
Many reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.
Ingredient Availability
Customers frequently noted that the location was out of key ingredients like cheese, guacamole, and rice, often leading to dissatisfaction.
Cleanliness
The dining area and overall cleanliness of the location were criticized, with reports of dirty tables and trash in the parking lot.
- CBChris Barnoski6 days ago5.0Thank you, Chipotle, for having staff that so easily accommodates customers with food allergies. As someone whose spouse is always anxious to inform staff of the allergy, your employees never roll an eye and are quick and eager to help. It seems small but it really takes the stress out of going out to dinner. Thank you again!
- BEbrady eyer6 days ago2.0Usually out of something at this location. It’s blamed on a shift change or the shift before them. It’s weekly! 7 people behind the counter and a whole lot of movement but no product 🤷🏻🤷🏻🤷🏻
- ADAmber DavisFeb 16, 20261.0They have at least 6 employees on the clock but 1 person naking the bowls. Whose in charge in here? Very poorly ran...very dirty...line doesnt move. Get new management or shut this mess down. A disgrace to the Chipotle name! Just found out the manager very young...so she laughed with her friend a fellow employee when I told her how poor the service was tonight.
- CMChristian MoeckelFeb 10, 20261.0Ordered 2 burritos through the app. Went to pick them up and when I pulled up to the drive thru window a young lady was making an order while talking on her cellphone which she kept switching from hand to hand. She was wearing gloves but that doesn’t mean anything when you’re touching your nasty cell phone that’s been in your pocket, your purse, the bathroom, dropped on the floor, etc. it’s full of bacteria. When she got done making the order she finally came to the window and asked for the name on my order and after I told her she said, “Oh sorry for the wait, I actually just finished yours.” I wanted to scream at her how nasty what she just did was but I didn’t because I’m just tired of dealing with stuff like this. I literally threw the whole bag of food in the trash. Chipotle you suck!
- KJKristen JohnsonDec 29, 20251.0I have tried over and over again to use this chipotle and every time it’s horrible for any take out at least. They always forget something, the portions are poor, etc. Yesterday was the worst though. We got actual raw chicken, so I am sure others have too. So beware you may get sick from this place. We are giving up, not going back to the chipotle.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Monfort Heights serve?
Chipotle offers customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the opening hours for Chipotle Mexican Grill at 3639 W Fork Rd in Cincinnati?
Chipotle is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill use any artificial colors or preservatives in their food?
No, Chipotle prioritizes serving food without artificial colors, flavors, or preservatives, using only 53 real ingredients.
How can I order food online from Chipotle Mexican Grill Monfort Heights?
You can order online through the Chipotle app or by visiting their online ordering site at https://order.chipotle.com/.
Is there a rewards program available at Chipotle in Monfort Heights?
Yes, customers can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
What is the contact email for Chipotle Mexican Grill in Monfort Heights?
You can contact them via email at OH.4507.MonfortHghts@chipotle.com.
What nearby financial services can I access close to Chipotle Mexican Grill in Monfort Heights?
KeyBank and Western Union are nearby financial services where you can access banking and money transfer services.
Are there other dining options near Chipotle Mexican Grill on W Fork Rd?
Yes, nearby dining options include Frisch's Big Boy, White Castle, McDonald's, and Taco Bell for a variety of fast food and restaurant choices.
Which automotive services are located near Chipotle Mexican Grill in Monfort Heights?
Nearby automotive services include Valvoline Instant Oil Change, Urb's Garage and Tire, Tire Discounters, and Penske Truck Rental.
How can I reach Chipotle Mexican Grill if I am visiting Sam's Club nearby?
Chipotle is located close to Sam's Club on W Fork Rd, making it convenient to visit for a meal before or after shopping there.
Brand Certified Facts from Chipotle Mexican Grill
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Certified February 22, 2026Yext Knowledge Graph
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