Brand Certified
Chipotle Mexican Grill
3.3(847 reviews)
Certified by Chipotle Mexican Grill • Feb 22, 2026
Business Details
6455 Glenway Ave, Cincinnati, OH
45211, United States
Certified by Chipotle Mexican Grill • Feb 22, 2026
(513) 598-4455
Certified by Chipotle Mexican Grill • Feb 22, 2026
https://locations.chipotle.com/oh/cincinnati/6455-glenway-ave?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=1202
Certified by Chipotle Mexican Grill • Feb 22, 2026
About
Certified by Chipotle Mexican Grill • Feb 22, 2026
Mexican Restaurant
Chipotle Bridgetown is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Feb 22, 2026
Hours
Certified by Chipotle Mexican Grill • Feb 22, 2026
Reviews
3.3
847 reviews
5 stars
336
4 stars
131
3 stars
85
2 stars
51
1 star
244
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, rude staff, and a lack of attention to orders, leading to frustration and dissatisfaction.
Food Quality
Many reviews highlighted problems with food quality, including undercooked rice, cold food, and incorrect portion sizes.
Ingredient Availability
Frequent complaints about the restaurant being out of basic ingredients, which negatively impacted customer experiences.
Cleanliness
Several customers noted that the restaurant was dirty and poorly maintained, contributing to an overall negative impression.
Management Concerns
Reviews indicated a lack of effective management, with reports of disorganization and unpreparedness among staff.
- ESEvelyn SchwarteFeb 15, 20261.0Moldy food
- MMMattFeb 2, 20261.0Charlene was at the register, and every-time I visit she seems to hate everything to do with working. Sighs at any request, and throws stuff in your bag. I’ve seen other reviews with negative comments on her work ethic and attitude, so it’s good to know I’m not the only one being treated like that by her.
- MTmclaine thomasJan 22, 20264.0The food was okay. I got the chicken bowl and the service was a little slow.
- JCJosh CallawayJan 18, 20261.0Don't come to this location. This place sucks. The staff was very unprofessional, chatting it up with each other and not paying attention to the customers. She kept saying "huh?!" everytime I said my order. The food was also unedible. It was cold and gross. One of the young women that works there must've put an ungodly amount of hot sauce on my burrito. By the time I sat down to eat it, it soaked through the tortilla. My wife and I ended up throwing away our food.
- LKlexi kelleyJan 4, 20262.0Very disappointed with my visit with my husband Thursday. NO forks, NO napkins, 2 of the first pops I chose were out and needed to be changed. The staff were arguing with each other. The drink and napkin station complete mess. I knew this location has been going down hill but i will not be spending my money here anymore. Very disappointed.
Brand Certified Facts from Chipotle Mexican Grill
Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: