Business Details
About
Mexican Restaurant
Chipotle Bridgetown is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.3
833 reviews
5 stars
333
4 stars
128
3 stars
82
2 stars
50
1 star
240
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with portion sizes, food temperature, and ingredient availability, leading to dissatisfaction.
Service Issues
Many reviews highlighted poor customer service, including rude staff, slow service, and frequent ingredient shortages.
Cleanliness
Several customers noted that the restaurant was dirty and unkempt, with unsanitary conditions reported.
Inconsistent Experience
The quality of food and service varied significantly, with some customers having positive experiences while others faced numerous issues.
Management Concerns
Multiple reviews pointed to poor management and staffing problems, contributing to the overall negative experiences reported.
- ZPZack PartonNov 14, 20252.0Food was very good but the wait at this location is insane. We were second in line and we still waited about 15 minutes before ordering. When we sat down we couldn’t even talk to each other because the music was way too loud
- BHBrett HeinleinNov 7, 20251.0Will NEVER come here again! And you should not either. I have never been so disgusted at the way my friend was treated at this restaurant! After overpacking our $200 order for our elementary classroom into extremely heavy bags, which causes them to tear. My friend was told, rudely, by the manager! "What do you expect!?" The manager was on duty 11/7/25 at noon.
- RGRebecca GlidewellSep 6, 20251.0Bowls halh empty . The burritos can fit in the Palm of your hands can be eat in 4 bite Harrison hoon 08/06/25 6 20 pm
- MKMatt KnochelmanSep 5, 20255.0Quickest Chipotle around! Was also happy with the portion sizes.
- HHHailey HegedusJul 28, 20251.0The food is ruined by the excessive amount of cilantro they put in it at this location. I’ve never had this problem at any other location. When you reach out the issue they do nothing about it.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Bridgetown serve?
Chipotle Bridgetown offers customizable burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients following 'Food with Integrity' principles.
What are the operating hours of Chipotle Mexican Grill at 6455 Glenway Ave?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill offer delivery and pickup services?
Yes, they provide both in-store pickup and delivery options.
How can I order food from Chipotle Bridgetown online?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available in the Apple App Store.
What payment methods are accepted at Chipotle Mexican Grill Bridgetown?
They accept credit cards and offer gift cards as well.
Is Chipotle Mexican Grill Bridgetown inclusive and welcoming to the LGBTQ community?
Yes, the restaurant welcomes LGBTQ customers.
How can I contact Chipotle Bridgetown via email or phone?
You can email them at oh.1202.bridgetown@chipotle.com or call at +1 513-598-4455.
What nearby restaurants can I visit around Chipotle Bridgetown?
Nearby dining options include Jimmy John's sandwich shop, Rokaru Ramen Japanese restaurant, Pizza Hut, Burger King, and BJ Wings.
Are there any other fast food options near Chipotle in Bridgetown?
Yes, Burger King, KFC, and Jimmy John's are fast food restaurants located nearby.
What other services and shops are close to Chipotle Bridgetown that customers might find useful?
Nearby you can find The UPS Store 4052 for shipping and printing services, T-Mobile for mobile phone needs, and Edible Arrangements for gifts and desserts.