Business Details
About
Mexican Restaurant
Chipotle Colerain is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.4
2,065 reviews
5 stars
787
4 stars
404
3 stars
235
2 stars
162
1 star
477
What are people saying?
AI-generated from recent customer reviews
Ingredient Availability
Customers frequently reported that the restaurant was out of essential ingredients like rice, cheese, and chicken, often before closing time.
Customer Service
The service was described as consistently slow, unprofessional, and rude, with many customers expressing frustration over staff behavior and lack of urgency.
Food Quality
Several reviews mentioned poor food quality, including small portions, bland flavors, and incorrect orders.
Cleanliness
The restaurant was often noted as dirty, with unclean tables and food debris on the counters.
Order Accuracy
Many customers experienced issues with incorrect orders, especially with online and pickup orders, leading to dissatisfaction.
- PSPhil Schmidt5 days ago1.0Out of things all the time last time vinaigrette always and now cheese how do you run out of cheese?
- VDVi DanielsNov 17, 20253.0It used to be better. Now they put less meat in the burrito bowls. Still an adequate amount of cheese. Still fresh and tasty.
- NBNathaniel BoggsNov 4, 20251.0I was late picking up my order. My food was stolen by the time I got there. The manager yelled at me saying it was my fault the food was stolen and that he shouldn't have to remake the food because it costs him money. We argued about how it shouldn't be my responsibility to prevent my food from being stolen. He went on lecturing how it's costing the store money and I need to be on time or risk not getting the food I paid for. This was all happening while his employees were giving out free food and drinks to their friends. He finally remade the food and it wasn't even the right order. I would not recommend going here at all.
- KCKiki COct 25, 20251.0They might as well close around 6 PM at this point — they’re always out of everything after that. Tonight they didn’t even have cheese or corn, and it’s not even 8:30 yet. A few times, they have been out of RICE! I’d rather drive all the way to the Tri-County Chipotle than order a meal that’s missing several ingredients that I want. On top of that, the closing staff are always rude and unprofessional. The customer service is consistently disappointing, which just makes the whole experience even worse.
- SAShiloe AllureOct 24, 20255.0One of the best Chipotles in the city!! From the service to food quality and portions it’s top tier I’ll always go out my way to eat at Colerain. Shout out to Miss Aaliyah too! She’s very patient and kind with top tier customer service
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill on Colerain Ave serve?
Chipotle offers customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads made with wholesome ingredients and no artificial additives.
What are the operating hours of Chipotle Mexican Grill on Colerain Ave?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Can I order food online from Chipotle on Colerain Ave?
Yes, you can order online via their website or Chipotle app for pickup or delivery.
Does Chipotle Mexican Grill on Colerain Ave provide catering services?
Yes, catering services are available.
What payment methods are accepted at Chipotle Mexican Grill on Colerain Ave?
They accept credit cards and gift cards.
Where is Chipotle Mexican Grill located on Colerain Ave?
9430C Colerain Ave, Hamilton, Cincinnati, OH 45251, USA.
Are there any nearby eateries to Chipotle on Colerain Ave?
Yes, nearby options include Charleys Cheesesteaks, Burger King, Taco Bell, Chick-fil-A, and Dunkin' Donuts.
What fitness centers are close to Chipotle Mexican Grill on Colerain Ave?
You can find LA Fitness and Gold's Gym nearby for your workout needs.
Are there banking or financial services near Chipotle on Colerain Ave?
Yes, you can access U.S. Bank, U.S. Bank ATM, and Jackson Hewitt Tax Service near Chipotle.
How can I contact Chipotle Mexican Grill on Colerain Ave?
You can call them at +1 513-385-2156 or email oh.0526.colerain@chipotle.com.