Chipotle Mexican Grill

3.6
1517 reviews
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About

Mexican Restaurant
Chipotle Evendale is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2552 Cunningham Rd, Cincinnati, OH
45241, United States

Hours

Reviews

3.6
1,517 reviews
5 stars
622
4 stars
350
3 stars
149
2 stars
100
1 star
296

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, with several instances of staff being unhelpful or dismissive.

Ingredient Availability

Frequent complaints about being out of key ingredients, including meats and toppings, leading to customer dissatisfaction.

Cleanliness

Multiple reviews highlighted issues with cleanliness in the dining area and food preparation areas.

Order Accuracy

Numerous customers experienced issues with incorrect orders, both for in-person and online transactions.

Value for Money

Customers expressed concerns about portion sizes and perceived value, with some feeling they did not receive adequate food for the price.
  • MM
    Miss. Mary Mackk
    Oct 29, 2025
    1.0
    I'd certainly much rather be stuck in super glue, wearing a straight jacket.. in a motel closet.. The food is okay, but for the price of the entire family to eat, You better have Your spouse and children well prepared to starve for the rest of the week, unless You're raking in the big bucks! Even the service provided wasn't a plus for the experience as a whole!
  • YY
    Yummy
    Oct 26, 2025
    1.0
    Nadia needs fired ! Her tone and behavior is erratic and disgusting and violent. She threaten to spit in my food if I kept talking. I was offered free food but declined because I lost my appetite
  • RT
    ReJeana Turner
    Oct 25, 2025
    5.0
    Friendly workers definitely got my monies worth. Didn't skimp on anything.
  • TK
    tianna kennedy
    Oct 12, 2025
    4.0
    I love this style of food. I usually get the exact same thing every time I go to Chipotle. (Which is not too often, maybe once a month. If I'm feeling wild, three times) I feel like the prices have stayed pretty much the same as long as I've been going here. I usually get a bowl with chicken as the protein and a side of Chips and guac.(I love those chips) My order is usually just under $15. They fill the bowl up pretty good, I usually have to save some for later. I will say that lately I've had really good customer service interactions here. If I had one issue to name, it would be the cleanliness of the lobby and outdoor seating space. It's usually not so clean when I go in, so I usually take my food to go.
  • SH
    Sam H
    Oct 10, 2025
    5.0
    Got a pickup order, got everything I wanted and the red chimichurri was bussin 👌🏽

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill in Evendale specialize in?

Chipotle Mexican Grill in Evendale specializes in Mexican cuisine, offering customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced and wholesome ingredients.

What are the operating hours of Chipotle Mexican Grill at 2552 Cunningham Rd?

Chipotle in Evendale is open every day from 10:45 AM to 11:00 PM.