Chipotle Mexican Grill

3.8
646 reviews
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About

Mexican Restaurant
Chipotle Fairfax is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
6213 Wooster Pike, Cincinnati, OH
45227, United States

Hours

Reviews

3.8
646 reviews
5 stars
316
4 stars
142
3 stars
59
2 stars
30
1 star
99

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently praised the freshness and flavor of the food, although there were complaints about inconsistent portion sizes and occasional undercooked items.

Service Speed

While many reviews highlighted quick service, there were notable complaints about delays with online orders and long wait times during busy hours.

Cleanliness

Several customers reported issues with cleanliness, particularly in the dining area and bathrooms, contrasting with some positive mentions of cleanliness during busy times.

Customer Service

The staff was often described as friendly and helpful, though there were instances of poor customer service experiences reported.

Consistency

Many customers noted that this location is more consistent compared to other Chipotle locations, but some expressed frustration over recent declines in quality and service.
  • SJ
    Sarah Johnson
    Dec 23, 2025
    3.0
    It took so long I ordered my food at 1:30 and when I got there at 2:00 when it was done it still took them another 30 minutes
  • DD
    Dylan
    Nov 19, 2025
    5.0
    My bowl was so good I had to check the receipt, thanks Hayden 🙏🏻
  • AG
    Andrew Greenwald
    Nov 7, 2025
    5.0
    This is the one that I weigh all other Chipotle's against. Always tastes right and there is always staff behind the counter ready to go. Good luck finding another location that does it as well as these guys do!
  • CW
    Cydney Wayne
    Oct 26, 2025
    5.0
    My bf and I go out of our way to go to the chipotle!! They consistently make everything taste phenomenal and they fill the bowl and burrito. I never feel cheated. I order online and I feel like you risk ordering online to receive a skimpy order but not this chipotle I can depend on this chipotle to deliver. They forgot my guac one time and then gave us a big one to make up for it. The employees seem to take pride and I can only assume that comes from good management. Please continue to deliver stellar service and I will continue to go out of my way.
  • EE
    Emma
    Sep 26, 2025
    5.0
    This is by far the most consistent chipotle I have ever been to. We mostly do order pickup and our orders are full and the flavors are always so good. I don’t really want to go to other chipotles after this one cause I know they don’t compare

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Fairfax specialize in?

Chipotle Fairfax specializes in fast-casual Mexican food, including customizable burritos, bowls, quesadillas, tacos, and salads.

Where is Chipotle Mexican Grill located in Cincinnati?

It is located at 6213 Wooster Pike, Hamilton, Cincinnati, OH 45227.