Chipotle Mexican Grill

3.9
1419 reviews
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Business Details

258 Stetson St, Cincinnati, OH
45219, United States
(513) 559-9300
https://locations.chipotle.com/oh/cincinnati/258-stetson-st?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=1238
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About

Mexican Restaurant
Chipotle Stetson Square is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
258 Stetson St, Cincinnati, OH
45219, United States

Hours

Reviews

3.9
1,419 reviews
5 stars
670
4 stars
338
3 stars
159
2 stars
69
1 star
183

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customer experiences with staff are mixed, with some praising friendliness while others report rudeness and poor service.

Food Availability

Frequent complaints about being out of key ingredients, leading to customer dissatisfaction.

Food Quality

Inconsistent food quality reported, with some customers enjoying fresh and flavorful meals while others experienced bland or poorly prepared food.

Cleanliness

Concerns raised about cleanliness in the dining area, with reports of dirty tables and unsanitary conditions.

Order Accuracy

Issues with order accuracy and portion sizes, with some customers receiving incorrect or insufficient amounts of food.
  • OJ
    Ovella Johnson
    Dec 29, 2025
    1.0
    The staff are all lazy kids who don't prep the veggies correctly, veggies are cut way too large, not to mention the terrible small portions of food they give at this particular chipotle
  • JV
    Javier Valenzuela-Duve
    Nov 28, 2025
    5.0
    Chipotle never seems to disappoint
  • TC
    Tyler Cooke
    Oct 30, 2025
    1.0
    Always out of everything
  • CL
    Cheri Lingar
    Oct 16, 2025
    5.0
    The staff was so friendly. The atmosphere was very welcoming.
  • CL
    Caleb Long
    Oct 13, 2025
    1.0
    1 Star. Quit hiring rude people. The gentleman who greeted us was polite and my wife asked for a kids quesadilla and she requested an extra tortilla and the gentleman said that was fine. A Hispanic lady began cursing in Spanish and was very rude saying we don’t get an extra tortilla and if we did it would cost double. ($10 for a kids meal) only because she wanted an extra tortilla. When I asked if it was going to be charged just the tortilla she just said no. We said forget it and walked out. We won’t be back. Greedy company, disgusting people who can’t be polite and think well just roll over and give them our money. AVOID THIS PLACE!
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Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at 258 Stetson St in Cincinnati?

Chipotle Mexican Grill at 258 Stetson St is open daily from 10:45 AM to 11:00 PM.

Does the Chipotle at Stetson Square offer delivery and in-store pickup services?

Yes, this location offers both in-store pickup and delivery services.