Business Details
About
Mexican Restaurant
Chipotle Stetson Square is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.9
1,416 reviews
5 stars
668
4 stars
338
3 stars
158
2 stars
69
1 star
183
What are people saying?
AI-generated from recent customer reviews
Ingredient Availability
Frequent reports of being out of key ingredients like chicken, guacamole, and rice, leading to customer frustration.
Customer Service
Mixed feedback on staff friendliness; some customers experienced rude service while others praised helpful and accommodating staff.
Food Quality
Inconsistent food quality noted, with some customers enjoying fresh and flavorful meals, while others reported bland or poorly prepared food.
Cleanliness
Concerns raised about cleanliness, particularly in dining areas, with reports of dirty tables and floors.
Order Accuracy
Issues with order accuracy and portion sizes, particularly for online orders, leading to dissatisfaction among customers.
- TCTyler CookeOct 30, 20251.0Always out of everything
- CLCheri LingarOct 16, 20255.0The staff was so friendly. The atmosphere was very welcoming.
- KIkaii ionee'Oct 14, 20255.0Much younger than me atmosphere but nice to see the younger generation enjoying themselves.
- CLCaleb LongOct 13, 20251.01 Star. Quit hiring rude people. The gentleman who greeted us was polite and my wife asked for a kids quesadilla and she requested an extra tortilla and the gentleman said that was fine. A Hispanic lady began cursing in Spanish and was very rude saying we don’t get an extra tortilla and if we did it would cost double. ($10 for a kids meal) only because she wanted an extra tortilla. When I asked if it was going to be charged just the tortilla she just said no. We said forget it and walked out. We won’t be back. Greedy company, disgusting people who can’t be polite and think well just roll over and give them our money. AVOID THIS PLACE!
- SJSean JenkinsOct 9, 20252.0Actually my visit was horrible they didn't have chicken and told us it would be 45 minutes before they took the chicken out of steak unprepared for dinner
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at 258 Stetson St in Cincinnati?
Chipotle Mexican Grill at 258 Stetson St is open daily from 10:45 AM to 11:00 PM.
Does the Chipotle at Stetson Square offer delivery and in-store pickup services?
Yes, this location offers both in-store pickup and delivery services.
Can I place an online order for Chipotle meals from the Stetson Square location?
Yes, you can order online via their website or mobile app, including the Chipotle app available in the Apple App Store.
Where can I find the menu for Chipotle Mexican Grill at Stetson Square?
The menu is available online through Chipotle's official website and ordering platform.
What type of cuisine and dining experience does Chipotle Mexican Grill offer at the Stetson Square location?
Chipotle offers fast-casual Mexican cuisine featuring customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients and no artificial additives.
Does this Chipotle location support catering and accept credit cards?
Yes, the Stetson Square Chipotle provides catering services and accepts credit cards for payments.
Is the Chipotle at 258 Stetson St welcoming and inclusive to all customers?
Yes, the location welcomes LGBTQ customers and aims to provide an inclusive environment.
What nearby places can I visit before or after dining at Chipotle Mexican Grill in Stetson Square?
Nearby, you can visit Jimmy John's for sandwiches, Piada Italian Street Food for Italian cuisine, or relax at the Community Pharmacy and vitamins store.
Are there healthcare facilities near Chipotle Mexican Grill at Stetson Square?
Yes, nearby healthcare facilities include UC Health Psychiatry, University of Cincinnati Physicians Company - Psychiatric, and the University of Cincinnati Gardner Neuroscience Institute.
What entertainment options are near Chipotle Mexican Grill in Stetson Square?
Cincy Blues Fest is a nearby music venue where you can enjoy live music before or after your meal at Chipotle.