Certified by Chipotle Mexican Grill • Feb 22, 2026
Mexican Restaurant
Chipotle Hyde Park is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Feb 22, 2026
Certified by Chipotle Mexican Grill • Feb 22, 2026
Reviews
3.4
1,242 reviews
5 stars
492
4 stars
231
3 stars
124
2 stars
86
1 star
309
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, including stale ingredients, small portions, and incorrect orders.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, slow service, and frequent mistakes with orders.
Cleanliness
Several customers noted that the restaurant was often dirty, with unclean tables and unsanitary conditions.
Ingredient Availability
Customers frequently mentioned that the location often ran out of key ingredients, even hours before closing.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and good service at times, indicating that experiences can vary.
CD
Chinah Dollz
Feb 11, 2026
5.0
And they are NOT stingy with the food
AR
Aven Rm
Feb 4, 2026
1.0
Every single time I come here the rice is hard as hell it’s insane
RG
RuthAnn Glaser
Jan 16, 2026
4.0
Loved it. Food good. Music was a little loud for me. And difficult to find a clean table. Other than that, yummmm!
JJ
Jay Johnson
Jan 1, 2026
3.0
We ordered directly from Chipotle on the app. Although they charged us for all items, they shorted us a burrito and a guacamole when it was delivered. When we contacted them they simply said there is nothing they could do about it. Besides the inconvenience of missing one of the dinners, this is simply theft and extremely bad customer service.
The restaurant contacted us later and refunded the charge for the missing food. I appreciate the follow-up and response.
JS
john s
Dec 29, 2025
1.0
Absolutely terrible location how can you not have any rice and any fajita vegetables 45 minutes before you close along with most of the meats in the serving compartment were completely dried out looked as if they had sat there all day long completely nasty see pictures. The employees were playing around on the office chair when I arrived not making replacement product