Chipotle Hyde Park is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported that the restaurant was out of key ingredients, often well before closing time.
Service Quality
Mixed reviews on service; some praised friendly staff while others noted rudeness and slow service.
Cleanliness Issues
Multiple reviews highlighted unsanitary conditions, with complaints about dirty tables and food areas.
Order Accuracy
Many customers experienced issues with incorrect orders and portion sizes, leading to dissatisfaction.
Overall Experience
While some customers had positive experiences, many expressed disappointment with food quality and service consistency.
JJ
Jay Johnson
Jan 1, 2026
1.0
We ordered directly from Chipotle on the app. Although they charged us for all items, they shorted us a burrito and a guacamole when it was delivered. When we contacted them they simply said there is nothing they could do about it. Besides the inconvenience of missing one of the dinners, this is simply theft and extremely bad customer service.
KM
Karen Mienheartt
Dec 31, 2025
3.0
Service bad, gave us wrong order and way overcharged us. Will not be back for awhile. Plenty of room to enjoy a meal inside.
JS
john s
Dec 29, 2025
1.0
Absolutely terrible location how can you not have any rice and any fajita vegetables 45 minutes before you close along with most of the meats in the serving compartment were completely dried out looked as if they had sat there all day long completely nasty see pictures. The employees were playing around on the office chair when I arrived not making replacement product
JE
Jubilee Embry
Dec 29, 2025
1.0
I really hate coming to this chipotle, each time they’re out of a food item and refuse to make more even though it’s hours away from their closing time. They also shut things down early for example It’s 6 pm and they stated they aren’t making anymore quesadillas for the day… huh ? Not only that the workers are rude and reeks of cigarettes.
RR
Rico Reid
Dec 28, 2025
3.0
Stopped in on a Saturday around 2pm. About 4 people in line.Service was fast, store looked clean. Bowl was not my favorite . . . My expectation from Chipotle is consistent flavor across locations and this store was lacking, especially on the rice . . . Dunno if they over lime juiced it or what, but just didn't taste right.
Frequently Asked Questions About Chipotle Mexican Grill
What are the opening hours of Chipotle Mexican Grill in Hyde Park?
Chipotle Mexican Grill in Hyde Park is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Cincinnati?
It is located at 3725 Paxton Ave, Hamilton, Cincinnati, OH 45209, US.
Does Chipotle Hyde Park offer pickup and delivery services?
Yes, it offers in-store pickup and delivery services.
Can I order Chipotle through a mobile app?
Yes, you can order Chipotle through their official app available on the Apple App Store.
What kind of food does Chipotle Mexican Grill serve?
Chipotle offers customizable menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
Does Chipotle accept credit cards and offer catering services?
Yes, Chipotle provides catering services and accepts credit cards for payment.
How can I contact Chipotle Mexican Grill Hyde Park via email?
You can reach them by email at oh.0124.hydepark@chipotle.com.
Are there nearby places to visit before or after dining at Chipotle Hyde Park?
Yes, nearby you can visit LaRae Massage for relaxation or Trinity Beauty Company and Salon La'More for beauty treatments, making it great for pampering before or after your meal.
Where can I find ATMs near Chipotle Hyde Park if I need cash?
There are several ATMs nearby including Bank of America ATM, PNC ATM, and Fifth Third Bank & ATM for your convenience.
Are there other dining options close to Chipotle Mexican Grill Hyde Park?
Yes, nearby dining options include Taco Casa for Mexican cuisine, Mio's Pizzeria for pizza, and Noodles and Company for pasta dishes.