Chipotle Mexican Grill

3.9
1799 reviews
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Business Details

4397 Glen Este Withamsville Rd, Cincinnati, OH
45245, United States
(513) 947-8201
https://locations.chipotle.com/oh/cincinnati/4397-glen-este-withamsville-rd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=568
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About

Mexican Restaurant
Chipotle Glen Este is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
4397 Glen Este Withamsville Rd, Cincinnati, OH
45245, United States

Hours

Reviews

3.9
1,799 reviews
5 stars
897
4 stars
393
3 stars
190
2 stars
116
1 star
203

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including undercooked rice, stale chips, and inconsistent portion sizes.

Cleanliness

Many reviews highlighted the restaurant's lack of cleanliness, with dirty tables, floors, and unsanitary conditions in food preparation areas.

Service Issues

Numerous customers experienced poor service, including long wait times, incorrect orders, and rude staff interactions.

Inconsistent Portions

Several reviews noted that portion sizes were often smaller than expected, leading to dissatisfaction with the value for money.
  • HH
    hanGun61
    2 days ago
    3.0
    I was about to give up on this place. The last couple times I've been here, the food has been substandard. The chicken has been extremely salty and lettuce is always brown and gross. My most recent visit has redeemed this store by making one of the best burritos I've ever had. I hope they keep it up
  • LM
    L Marie
    Jan 4, 2026
    5.0
    Our last visit they made the burritos great, the cashier was very friendly!
  • CC
    Chris Conn
    Dec 20, 2025
    2.0
    Got chips and queso to go, got home and no queso.
  • ME
    Mary Egan
    Dec 20, 2025
    3.0
    Didn't even have a half a bowl of anything. Just wanted light lettuce. Didn't even have 2 mouthful of lettuce and a spoonful of chicken and cheese. Paid full price for hardly nothing. This place is in Eastgate. Dirty atmosphere.
  • SP
    So Pg
    Dec 1, 2025
    2.0
    Food was good, the personal was very racist, we got dirty looks since the moment we walked in, we were being rushed while they were making our order, even tho there was not a line nor was busy. Cashier was rude and tried to avoid us when we got closer to the window to order, but her whole mood shifted when a Caucasian costumer came in, she was super nice to that costumer. I don’t recommend you to come in here if you’re a person of color.
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Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours for Chipotle Mexican Grill on Glen Este Withamsville Rd?

Chipotle Mexican Grill is open daily from 10:45 AM to 11:00 PM.

Where is Chipotle Mexican Grill located?

The restaurant is located at 4397 Glen Este Withamsville Rd, Clermont, Cincinnati, OH 45245, USA.