Brand Certified
Chipotle Mexican Grill
3.9(1806 reviews)
Certified by Chipotle Mexican Grill • Feb 22, 2026
Business Details
4397 Glen Este Withamsville Rd, Cincinnati, OH
45245, United States
Certified by Chipotle Mexican Grill • Feb 22, 2026
(513) 947-8201
Certified by Chipotle Mexican Grill • Feb 22, 2026
https://locations.chipotle.com/oh/cincinnati/4397-glen-este-withamsville-rd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=568
Certified by Chipotle Mexican Grill • Feb 22, 2026
About
Certified by Chipotle Mexican Grill • Feb 22, 2026
Mexican Restaurant
Chipotle Glen Este is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Feb 22, 2026
Chipotle Mexican Grill
4397 Glen Este Withamsville Rd, Cincinnati, OH
45245, United States
Hours
Certified by Chipotle Mexican Grill • Feb 22, 2026
Reviews
3.9
1,806 reviews
5 stars
898
4 stars
395
3 stars
190
2 stars
117
1 star
206
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some praising the taste while others noted issues like over-salted chicken and undercooked rice.
Service Issues
Many reviews highlighted poor service, including long wait times, incorrect orders, and unprofessional staff behavior.
Cleanliness
Numerous customers expressed concerns about the cleanliness of the restaurant, citing dirty tables, floors, and unsanitary conditions.
Portion Sizes
Several customers complained about skimpy portion sizes, feeling that they were not receiving value for their money.
- HSHop ScotchFeb 16, 20262.0This Chipotle is terrible. For the most part they have all gone done hill. Paying so much for crap.
- BRbrit rFeb 15, 20261.0Overall experience was terrible. Everyone working the line was miserable. Everything wasn’t stocked. And very dirty. Skimped out on everything. We got the scraps. Had to ask for extra chicken and steak and they went into the back with our bowl. No where to be seen. Lady didn’t even strain the tomato juice and soaked my bowl. Then completely walked away from making my bowl. We just stood there waiting. We walked right out of line because no one was helping. Worst chipotle experience I’ve ever had. We will never go back there.
- GHGriffin HallFeb 10, 20265.0Adam, Vera, and Vydene were such a blessing when I went in. Their customer service was on point and they were so delightful to do business with. I highly recommend coming here and I most definitely will be back.
- JHJason HughesFeb 2, 20261.0Warning! Stopped there today for lunch and the chicken was cold. Ended up tossing it in the trash out of fear of getting food poisoning. This location is the worst for portion sizes. Double chicken is the same as one scoop at most Chipotle’s. Food prep area is always dirty. Meats are burnt and have burnt meat from the grill stuck on the chicken. Don’t even know why I post this. Corporate turns a blind eye to these reviews. Maybe the health department will check food temps since they are selling cold cooked chicken.
- HHhanGun61Jan 10, 20263.0I was about to give up on this place. The last couple times I've been here, the food has been substandard. The chicken has been extremely salty and lettuce is always brown and gross. My most recent visit has redeemed this store by making one of the best burritos I've ever had. I hope they keep it up
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill on Glen Este Withamsville Rd?
Chipotle Mexican Grill is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located?
The restaurant is located at 4397 Glen Este Withamsville Rd, Clermont, Cincinnati, OH 45245, USA.
Does Chipotle Mexican Grill offer pickup and delivery services?
Yes, Chipotle offers both in-store pickup and delivery services.
How can I order Chipotle online?
You can order online through the Chipotle app or their website at https://order.chipotle.com/.
What kind of food does Chipotle Mexican Grill serve?
Chipotle serves customizable Mexican-inspired dishes such as burritos, bowls, quesadillas, tacos, and salads using responsibly sourced and wholesome ingredients.
Is Chipotle Glen Este welcoming to LGBTQ customers?
Yes, Chipotle welcomes LGBTQ customers and promotes an inclusive environment.
What nearby grocery stores can I visit when I come to Chipotle Mexican Grill?
Nearby grocery options include Gordon Food Service Store, ALDI, and ALDI USA, which are all close to the restaurant for your shopping needs.
Are there other dining options near Chipotle Mexican Grill in Glen Este?
Yes, nearby dining options include Steak 'n Shake, Golden Corral Buffet & Grill, Arby's, Popeyes Louisiana Kitchen, Rally's, Fazoli's, Woe Is Me Barbecue, White Castle, Hibachi Express, KFC, and Skyline Chili.
What automotive services are available near Chipotle Glen Este?
Nearby automotive services include Jiffy Lube for quick maintenance and Car-X Tire & Auto for tire and auto repairs.
Can I find any health or wellness providers near Chipotle Mexican Grill?
Yes, the area includes Eastgate Homan Chiropractic, Homan Chiropractic, and the CNS Institute for various health and wellness needs.
Brand Certified Facts from Chipotle Mexican Grill
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Certified February 22, 2026Yext Knowledge Graph
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